Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 9.0 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
HubdocSAP Concur
Editions & Modules
Starting Price
$12.00
per month
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
HubdocSAP Concur
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubdocSAP Concur
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
HubdocSAP Concur
Expense Management
Comparison of Expense Management features of Product A and Product B
Hubdoc
-
Ratings
SAP Concur
8.2
234 Ratings
3% above category average
Employee Expense Reporting00 Ratings8.6230 Ratings
Corporate Card Reconciliation00 Ratings7.8168 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Hubdoc
-
Ratings
SAP Concur
7.7
193 Ratings
5% below category average
Customizable Approval Policies00 Ratings8.0163 Ratings
Financial Document Management00 Ratings8.0135 Ratings
Payment Status Tracking00 Ratings7.7163 Ratings
Payment Audit Trail00 Ratings7.3148 Ratings
Duplicate Bill Detection00 Ratings7.8131 Ratings
Advanced OCR00 Ratings7.2122 Ratings
Electronic Funds Transfer00 Ratings7.8112 Ratings
Best Alternatives
HubdocSAP Concur
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.3 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Enterprises
M‑Files
M‑Files
Score 9.1 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubdocSAP Concur
Likelihood to Recommend
9.9
(13 ratings)
8.0
(703 ratings)
Likelihood to Renew
-
(0 ratings)
6.9
(29 ratings)
Usability
-
(0 ratings)
6.3
(71 ratings)
Availability
-
(0 ratings)
7.3
(9 ratings)
Performance
-
(0 ratings)
7.3
(6 ratings)
Support Rating
3.0
(3 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
8.1
(4 ratings)
Online Training
-
(0 ratings)
9.5
(4 ratings)
Implementation Rating
-
(0 ratings)
8.9
(9 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
8.8
(47 ratings)
Product Scalability
-
(0 ratings)
9.7
(47 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
HubdocSAP Concur
Likelihood to Recommend
Xero
It is well suited for clients who are on the road and they can send their receipts in for purchases from their phones. This has enabled us to get receipts prior to being lost or damaged so it makes the matching process in QBO much easier for us. Clients like to scan multiple pages at one time and vendors invoices/bills. This is less suitable as they need to do individual scans since Hubdoc cannot separate them out.
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SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
Xero
No answers on this topic
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
Xero
No answers on this topic
SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
Xero
No answers on this topic
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
Xero
No answers on this topic
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
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Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
Xero
No answers on this topic
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
Xero
No answers on this topic
SAP Concur
To the point and adapted to user
Read full review
Implementation Rating
Xero
No answers on this topic
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
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Scalability
Xero
No answers on this topic
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
Xero
  • I don't have actual hard figures but I know it will save a lot of time for us. We can save an incredible amount of time letting Hubdoc do the tedious renaming and filing.
  • By syncing with cloud storage like Google Drive or Dropbox, Hubdoc provides an extremely valuable service of information security by backing up our data.
  • Hubdoc allows us to let an intern or newer employee be more productive because all they have to do is make sure that the scans are good quality and then upload the files to Hubdoc (which has a very easy to use interface). Any files that need special attention can then be addressed by a more senior member of our staff.
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SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
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ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app