Hubilo vs. Omnify vs. RingCentral Events

I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.

Incentivized

Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• The entire virtual platform is very user friendly on both the front and back ends.
• The opportunity for attendees to connect with each other via video chat using the Lounges made for good interaction.
• The support staff at Hubilo were always there to answer questions and assist when needed.

Incentivized

• Omnify's customer service during setup is excellent. Very knowledgeable and patient.
• Omnify's seems infinitely customizable to suit any need.
• Omnify's web presence is simple to use to make a reservation.
• Omnify can be customized to include pictures of your business, facility, etc.

• Awesome for managing several sets of panelists
• Very easy to manage event attendees
• Love the chat functionality during the events, enabling the audience to connect with each other
• Hugely simple for anyone with little tech knowledge to design and run an event
• Cost effective for the volume of events we run, where we need scale and quality
• Live streaming an event is also very well catered for
• Branding across the platform is simple to implement

Incentivized

• The video quality gets terrible on low internet connectivity
• The UI could be better
• Other minor lag and bugs on the platform

Incentivized

• We would love to have more specific options for restricting the number of times a client can book a reservation per week.
• It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
• We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.

Incentivized

• The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
• I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

As I mentioned before, good content overall. Gets very laggy and buggy at times. Several issues with limited or low internet connectivity, can get almost unbearable at times. Could do a lot better with its UI and QnA functionality. Good content overall and great people to learn and seek guidance from

Incentivized

I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

Hubilo offered greater customization features and more AI-tools for post-event content creation. Their platform was designed to build communities before and during events with great engagement and networking features for all attendees. Other platforms we explored were rigid and cookie-cutter. We liked Hubilo's long list of things to customize to build great 1-day or multi-day online events. Hubilo was extremely budget-friendly :-)

Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.

Incentivized

We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.

Incentivized

• 8x reduction in processing time, cutting down the creation of post-webinar collaterals from 2 days to just 2 hour
• Increase audience participation with quick polling features
• Easy customization of landing and event pages
• Detailed reports

• My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.

• Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
• The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.

Incentivized