Likelihood to Recommend It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
Read full review UKG Ready is a great time keeping system, it is user friendly and employees that do use the application, do not have many complaints. Its the access and maneuvering around the application to get to where they need to go, or find what they are looking for or accessing the application that is the issue. Once they find the location on where they need to be in order to submit the request, it is quick and easy. We are finding that we are utilizing resources to sit with these employees even after providing in person or virtual training to help navigate to what they want to do.
Read full review Pros Its interface is also quite easy to handle and is designed in a user friendly way. Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users. Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities. Read full review I find timesheets to be easy to use and provide good details for employees and employers. I love how customizable the dashboard is. This is a time saver for someone working in HR. The payroll process was easy to learn. The steps are simple to follow, and changes can be made to the pay statements with ease. Read full review Cons I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use. [I believe it] needs a lot of upgrades in customer support system. Read full review System is very complicated, which is a plus because it can handle almost any situation but difficult to learn There are often several ways to complete a task and it isn't always clear the most efficient route to follow Reporting can be clumsy to customize Read full review Likelihood to Renew We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Read full review Usability For the average user they do not struggle. We do have a handful of users who struggle using their own smartphones, and of course, they struggle with any technology. However, we do not let this sway us from helping them learn. Managers have found the system easy to navigate once fully trained.
Read full review Reliability and Availability The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Read full review Performance We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Read full review Support Rating Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
Read full review If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Read full review In-Person Training Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Read full review Online Training Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Read full review Implementation Rating Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Read full review Alternatives Considered Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience to me. It is no doubt a great tool for planning budgets, managing workflows, tracking time, and best supervision capabilities.
Read full review UKG is great for reporting and for having a pleasant UI. I find that
Paylocity has a lot more innovation, but sometimes its reach exceeds its grasp when it comes to implementation of those features. ADP is bog standard, and it works pretty well, but there's little interest in looking good, which matters a lot when it comes to the wide variety of users the systems need to handle.
Read full review Scalability Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Read full review Return on Investment Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability. Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole. HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures. Read full review Ability to manage all HR activities within one platform Built in Workflows make approval process seamless UKG Ready offers a solid solution and ROI on our investment Easy to navigate Time & Attendance into Payroll, making processing seamless Great customer service offering several methods to contact UKG for support, fast to reply and offer a solution to the issue Read full review ScreenShots