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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Storage FlashSystem

    Score8.9 out of 10
    N/AIBM Storage FlashSystem, an all-flash storage array, delivers ~2 PB of effective capacity per single rack unit. Engineered with unique FlashCore Modules, it offloads data services including compression, encryption, deduplication, and ransomware threat detection ensuring optimum performance and resiliency.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    IBM Storage FlashSystemNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    IBM Storage FlashSystemNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Storage FlashSystemNew Relic
    Considered Both Products
    IBM
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    54 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    51 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    54 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    45 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    IBM Storage FlashSystemNew Relic
    Enterprise Flash Array Storage
    Comparison of Enterprise Flash Array Storage features of IBM Storage FlashSystem and New Relic
    Feature
    IBM Storage FlashSystem
    8.1
    157 Ratings
    9% below category average
    New Relic
    -
    Ratings
    Flash Array Performance9.0152 Ratings00 Ratings
    Flash Array Integration8.1148 Ratings00 Ratings
    Data Compression7.7152 Ratings00 Ratings
    Non-Intrusive Upgrades9.1144 Ratings00 Ratings
    Simplicity8.4154 Ratings00 Ratings
    Power Savings6.2147 Ratings00 Ratings
    Best Alternatives
    IBM Storage FlashSystemNew Relic
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    Score7.8 out of 10
    Medium-sized Companies
    Dell Compellent (discontinued)
    Score8 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Everpure FlashArray
    Score8.2 out of 10
    ManageEngine Site24x7
    Score10 out of 10
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    User Ratings
    IBM Storage FlashSystemNew Relic
    Likelihood to Recommend
    8.5
    (157 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    7.6
    (6 ratings)
    8.8
    (16 ratings)
    Usability
    8.8
    (23 ratings)
    6.7
    (14 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.3
    (21 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.1
    (6 ratings)
    9.0
    (7 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.0
    (9 ratings)
    Configurability
    9.1
    (1 ratings)
    7.3
    (3 ratings)
    Ease of integration
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Product Scalability
    5.1
    (2 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    8.8
    (2 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IBM Storage FlashSystemNew Relic
    Likelihood to Recommend
    IBM
    IBM Storage FlashSystem is the only good option. It is possible to do with other brands but not with the same compatibility and support. So in the IBM i world, there is not that much options if you want reliable products, performance and compatibility with overall system: IBM Storage FlashSystem product is the one. You may need to adjust performance to your needs and IBM has a complete range of systems for entry (FS5X00), mid-range (FS7X00) or high-end (FS9X00). In IBM i world, IBM Storage FlashSystem is the best, but knowing the product, I would probably recommend it for other platforms. And many of my customers are using it as a cross-technology platform (mainly virtualization on x86 like VMWare).
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    IBM
    • Extremely fast storage
    • Scales up as needed. Add flash core modules easily and increase volumes very quickly.
    • Applying firmware updates to IBM Storage FlashSystem is very easy to do and can be done without any downtime.
    • Replication policies are very versatile and also easy to setup.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    IBM
    • Definitely we need to be able to extend a volume that is part of a mirror pair or Policy-Based Replication(PBO) on the fly.
    • Expansion of mirrored volumes/volume groups should resynchronise only the changed data (Almost like making use of change-volumes) and not trigger a full resync.
    • Please allow us to select downloading drive microcode also from Fix Central directly onto the flashsystem like with updates.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    IBM
    As flash technology evolves rapidly, vendors should [adapt] to the changes and onboard them in their products. IBM is a bit slow in adopting advanced technology in [its] portfolio. Even though the current product is good, my decision is purely based on how the transformation of the product [is] being produced and supplied to [the] end-user.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    IBM
    The integration into our SVC and the midrange systems are very well working. We do use cross site replication and global mirror which in turn is easy setup and the consistency groups are well maintained. The storage does global mirroring but also internal cross room replication as well. The integration of cloud object storage also helps in tiering the overall system.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    IBM
    Yes. The last really issues I've seen in the environments of my customers were back in the "Storwize" era of systems. Issues with code updates or sometimes rarely failing critical components. BUT: since every component is at least dual redundant even back in that day real outages were very rare. And today in the "FlashSystem Era" the systems are so reliable and available even during code updates there are no complaints. I think the 5 or 6 9s are completely achieved.
    Incentivized
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    New Relic
    Never observed an outage
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    Performance
    IBM
    Latency and throughput have been excellent. The compression is done natively on the NVME modules so we do not see an impact there. the distributed parity does not seem to impact write speeds at all. We have found database performace has increased quite a bit over our old hybrid storage solution.
    Having a single tier of performance makes it easy to set up SLAs for workloads.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
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    Support Rating
    IBM
    I would rate the overall support for IBM Storage FlashSystem with a 10. The response times have consistently been fast, and the support engineers always come prepared with relevant questions and practical solutions. They demonstrate a deep understanding of the product and our use case, which means issues are typically resolved quickly and without unnecessary back-and-forth. This level of support has been especially valuable for our SAP environment, where uptime and quick resolution are critical.
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    In-Person Training
    IBM
    Very good traning by experienced personnel. I attend instructor led sessions on IBM TechExchange and STUs before as well as IBM workshops for FlashSystems at IBM Böblingen which I helped to prepare and improve after piloting them. Absolutely nothing to complain about FlashSystem training in Germany or USA. So: all good here!
    Incentivized
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    New Relic
    No answers on this topic
    Online Training
    IBM
    THe training is often selfpaced and easy to follow if you have worked previously with other storage products. The content is clear and contains all the information needed for an admin to learn. However the troubleshooting part is not always included and this is dependent on forums or other sources where the information is not accessible very easily.
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    New Relic
    No answers on this topic
    Implementation Rating
    IBM
    I was amazed by the way IBM Flash storage provides a huge amount of storage within the limited footprint, it helped us to replace big fat storage arrays, which aided in the process of moving towards lower hardware, carbon, and energy consumption footprint. We can comfortably say that Flash helped us to host applications fast with a blazing speed and user transactions are quite quick.
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    IBM
    For the past six months, we have been utilizing this technology in our projects to manage a massive workload and produce swift business outcomes on a crucial production database. The IBM FlashSystem 7200, which offers high performance and compression, has so far been a great experience for us. The results and functionality of this product have delighted our consumers.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    IBM
    I'm using cognos - especially cognos reports - as a part of IBMs Storage Intelligence software to manage datacenters and report storage and overall resource consumption to my customers. The software is reliable and - my customers who are using cognos in their businesses - say that they are very satisfied about the scalability of cognos. I can give it only an 8 rating because of the quite heavy resource footprint...
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Return on Investment
    IBM
    • Easy of use is a key aspect, as we do not have dedicated storage staff.
    • Our RPO has lowered near to Zero, using PBR as replication and this is key for us.
    • DR plan testing has become easier and less time-consuming, allowing us to conduct tests more frequently.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots

    IBM Storage FlashSystem Screenshots

    Screenshot of Flash Core Module 5th GenScreenshot of IBM FlashSystem 5600Screenshot of IBM FlashSystem 5600 (rear)Screenshot of IBM FlashSystem 7600 and 9600Screenshot of IBM FlashSystem 7600 and 9600 (rear)