iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
$1,700
per month
SeekOut
Score 6.8 out of 10
N/A
SeekOut is a people-first platform that helps organizations hire, grow, and retain great talent. They aim to empower companies with a clear picture of their current and future talent by combining internal and external data backed by actionable analytics.
I did not personally select SeekOut, nor did my team. It was selected by the global organization. The functions that were sold to us were: The ability to create projects and save candidates Access to candidates not on LinkedIn and hidden in other areas of the web.
SeekOut is more user-friendly, the user interface is nicer to work with and the ability to get the candidate’s most recent contact is an amazing feature. I like that the Boolean options you have can make a search extremely tailored more than just your typical OR, AND, NOT and * …
iCIMSis is really good in managing high-volume federal recruitment where visibility into each stage of the hiring process is essential. Changing candidate statuses (e.g., referred, interviewed, selected) provides clear insight into pipeline progress and helps coordinate across multiple hiring managers.
Diversity teams use this, and powerfilters are very helpful. When looking for volume, Seek out other terms to find relevant profiles well. For example, it might map other candidates with similar terms at the end of the pool search. Also, the bias reducer filter helps make sure there is less bias towards a hiring manager and the recruiters.
The opt-out message after the 1st text helps weed out the people who are not interested.
Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
SeekOut needs better updates to the backend repository, LI. Several times, when pulled through, SeekOut pulled up LI profiles that were not up to date compared to when searched on LI directly.
It would be helpful to have better/more updated phone information. As noted in the previous screen, approx. 50% of phone contact information is spot-on, however capturing more up to date information for phone would be helpful.
Although picky, having different colors for screens to highlight areas would be helpful. Working late at night, which many times do, the screens are similar in color and brightness, and it would be beneficial to have more distinguishment in colors or brightness so as not to blend.
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
This platform tends to give you applicants who are not necessarily looking for new opportunities. I have had people be upset that I contacted them or sought them out on LinkedIn. This can be troublesome when the only thing I am trying to do is find qualified applicants. I need active people, who dont mind a cold call
iCIMS was already in play by the time I moved into an executive role, but it made a significant impact in the 6 months from when I had previously done hiring using just emailed and printed applications, in my previous role as an HR Assistant. The ease of use was incredible. We had a full manual on how to use the system, but I felt, even as a first-time user, I didn't need to reference the manual much to navigate easily and figure out the system. As someone who likes to poke around in systems, I was able to comfortably get around and explore other functions with iCIMS.
Using SeekOut is very intuitive. Lots of multi-select boxes, toggle switches, and keyword boxes. If you have any experience with LinkedIn Recruiter, SeekOut is not a far jump in learning how to use it effectively. I will say that adding candidates to projects doesn't necessarily feel like an intuitive process after you've been redirected to LinkedIn to look at a candidate's profile
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
We have not needed to get in touch with the support team during our time using SeekOut because someone else in our company takes care of that matter. Overall, we have been very satisfied with the ease of use and self-sufficiency of SeekOut and have not found the need to contact the support team.
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
We had an online tarining with all the recruiters. The trainer was very good, and enthusiast as well. He explained everything very detailed, showed how to search which kind of functions are in Seekout. He showed the program by using examples of search. We could ask questions at the end, and he told that we can contact him any time.
Once the licenses were purchased we were sent an email to activate our account. From there we had full access to the platform and a training was set up. Since I had used SeekOut previously I understood the dynamics of the platform and was able to use it instantly.
Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
We selected SeekOut as an extra level of sourcing and the intention was not to use LI anymore. They do not stack up because we are able to DM candidates, or they can message us asking questions, set up screens, send resumes, etc. You can not do that on SeekOut.
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
