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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Pricing
    iContactMethodCRM
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Offerings
    Pricing Offerings
    iContactMethodCRM
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    iContactMethodCRM
    Considered Both Products
    iContact
    No answer on this topic
    Method Integration Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    iContactMethodCRM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and MethodCRM
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    MethodCRM
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and MethodCRM
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    MethodCRM
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and MethodCRM
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    MethodCRM
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.322 Ratings
    Workflow management00 Ratings8.320 Ratings
    Territory management00 Ratings1.81 Ratings
    Opportunity management00 Ratings8.320 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.920 Ratings
    Contract management00 Ratings8.711 Ratings
    Quote & order management00 Ratings9.118 Ratings
    Interaction tracking00 Ratings9.019 Ratings
    Channel / partner relationship management00 Ratings10.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings9.92 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Lead management00 Ratings8.817 Ratings
    Email marketing00 Ratings9.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Task management00 Ratings9.118 Ratings
    Billing and invoicing management00 Ratings10.015 Ratings
    Reporting00 Ratings3.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Forecasting00 Ratings8.09 Ratings
    Pipeline visualization00 Ratings9.017 Ratings
    Customizable reports00 Ratings6.017 Ratings
    Customization
    Comparison of Customization features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Custom fields00 Ratings6.419 Ratings
    Custom objects00 Ratings6.418 Ratings
    Scripting environment00 Ratings9.212 Ratings
    API for custom integration00 Ratings8.014 Ratings
    Security
    Comparison of Security features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.117 Ratings
    Role-based user permissions00 Ratings8.319 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Compensation management00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of iContact and MethodCRM
    Feature
    iContact
    -
    Ratings
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Mobile access00 Ratings7.415 Ratings
    Best Alternatives
    iContactMethodCRM
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactMethodCRM
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (6 ratings)
    9.0
    (18 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    10.0
    (19 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactMethodCRM
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Method Integration Inc.
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Method Integration Inc.
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Method Integration Inc.
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.