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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    ThoughtSpot

    Score8.4 out of 10
    N/AThoughtSpot is an Agentic Analytics Platform for enterprises where users ask data questions using natural language and get answers with AI. Code-first for data teams and code-free for business users, ThoughtSpot can handle large, complex cloud data at scale.

    $1,500

    per year (5 users)

    Pricing
    iContactThoughtSpot
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    Thoughtspot Analytics - Pro
    $50
    per month (billed annually) per user (25-1000 users)
    Thoughtspot Analytics - Enterprise
    Custom
    Offerings
    Pricing Offerings
    iContactThoughtSpot
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactThoughtSpot
    Considered Both Products
    iContact
    No answer on this topic
    ThoughtSpot
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    37 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    29 Answers
    Features
    iContactThoughtSpot
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and ThoughtSpot
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    ThoughtSpot
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and ThoughtSpot
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    ThoughtSpot
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and ThoughtSpot
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    ThoughtSpot
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    7.3
    89 Ratings
    11% below category average
    Pixel Perfect reports00 Ratings6.021 Ratings
    Customizable dashboards00 Ratings8.189 Ratings
    Report Formatting Templates00 Ratings7.725 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    7.5
    91 Ratings
    6% below category average
    Drill-down analysis00 Ratings8.390 Ratings
    Formatting capabilities00 Ratings7.090 Ratings
    Integration with R or other statistical packages00 Ratings5.949 Ratings
    Report sharing and collaboration00 Ratings8.888 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    8.1
    84 Ratings
    1% below category average
    Publish to Web00 Ratings8.155 Ratings
    Publish to PDF00 Ratings8.478 Ratings
    Report Versioning00 Ratings7.918 Ratings
    Report Delivery Scheduling00 Ratings8.364 Ratings
    Delivery to Remote Servers00 Ratings7.935 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    7.2
    86 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.585 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.079 Ratings
    Predictive Analytics00 Ratings7.565 Ratings
    Pattern Recognition and Data Mining00 Ratings6.913 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    8.1
    86 Ratings
    5% below category average
    Multi-User Support (named login)00 Ratings8.282 Ratings
    Role-Based Security Model00 Ratings7.974 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.678 Ratings
    Report-Level Access Control00 Ratings7.816 Ratings
    Single Sign-On (SSO)00 Ratings8.772 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    7.3
    53 Ratings
    5% below category average
    Responsive Design for Web Access00 Ratings7.051 Ratings
    Mobile Application00 Ratings6.734 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.746 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of iContact and ThoughtSpot
    Feature
    iContact
    -
    Ratings
    ThoughtSpot
    7.2
    51 Ratings
    7% below category average
    REST API00 Ratings7.342 Ratings
    Javascript API00 Ratings6.835 Ratings
    iFrames00 Ratings8.134 Ratings
    Java API00 Ratings7.013 Ratings
    Themeable User Interface (UI)00 Ratings7.235 Ratings
    Customizable Platform (Open Source)00 Ratings7.115 Ratings
    Best Alternatives
    iContactThoughtSpot
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactThoughtSpot
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.4
    (91 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    10.0
    (6 ratings)
    Usability
    8.0
    (6 ratings)
    8.2
    (85 ratings)
    Availability
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    9.9
    (9 ratings)
    8.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    7.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.8
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    iContactThoughtSpot
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    ThoughtSpot
    It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views. Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    ThoughtSpot
    • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
    • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
    • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    ThoughtSpot
    • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
    • Color coding the heatmap with different colors like green to orange to red.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    ThoughtSpot
    I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
    Incentivized
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    ThoughtSpot
    The rating is because of the ease of use of the interface as it has a no code interface that makes it easy to setup data pipelines without extensive programming. Cloud native integration: It integrates seamlessly with cloud based data warehouses. Automated data loading, Scalability, Cost Effective, Transformations, Data Governance and security.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    ThoughtSpot
    it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
    Incentivized
    Read full review
    Performance
    iContact
    No answers on this topic
    ThoughtSpot
    It does what it is supposed to. Would be nice to have a bit more insights
    Incentivized
    Read full review
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    ThoughtSpot
    I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
    Incentivized
    Read full review
    In-Person Training
    iContact
    No answers on this topic
    ThoughtSpot
    inhouse in-person training. Took a bit to long to get the basics.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    ThoughtSpot
    poor instructions
    Incentivized
    Read full review
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    ThoughtSpot
    Understand use case and model and design accordingly
    Incentivized
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    ThoughtSpot
    We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    ThoughtSpot
    Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
    Incentivized
    Read full review
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    ThoughtSpot
    • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
    • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
    Incentivized
    Read full review
    ScreenShots

    ThoughtSpot Screenshots

    Screenshot of the ThoughtSpot home screenScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the Spotter AI agent that surfaces insights through natural language queriesScreenshot of AI Assist producing SQL in real timeScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the integration with dbt models and metrics