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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    OutSystems

    Score6.4 out of 10
    N/AThe OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.

    $4,000

    per month

    Pricing
    ignio AIOpsOutSystems
    Editions & Modules
    No answers on this topic
    Basic
    $4,000.00
    per month
    Pro
    $10,000.00
    per month
    Offerings
    Pricing Offerings
    ignio AIOpsOutSystems
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ignio AIOpsOutSystems
    Considered Both Products
    Digitate
    No answer on this topic
    OutSystems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    97%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    98%
    Implementation went as expected
    40 Answers
    Features
    ignio AIOpsOutSystems
    Low-Code Development
    Comparison of Low-Code Development features of ignio AIOps and OutSystems
    Feature
    ignio AIOps
    -
    Ratings
    OutSystems
    7.9
    54 Ratings
    6% below category average
    Visual Modeling00 Ratings5.251 Ratings
    Drag-and-drop Interfaces00 Ratings8.052 Ratings
    Platform Security00 Ratings6.251 Ratings
    Platform User Management00 Ratings8.049 Ratings
    Reusability00 Ratings9.954 Ratings
    Platform Scalability00 Ratings9.951 Ratings
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    ignio AIOpsOutSystems
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    Zoho Creator
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    ScienceLogic AI Platform
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    ScienceLogic AI Platform
    Score8.2 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ignio AIOpsOutSystems
    Likelihood to Recommend
    9.5
    (13 ratings)
    8.0
    (131 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    8.2
    (4 ratings)
    Usability
    9.0
    (12 ratings)
    8.1
    (5 ratings)
    Availability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (12 ratings)
    7.5
    (44 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    7.3
    (2 ratings)
    Configurability
    9.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsOutSystems
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    OutSystems
    Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
    Incentivized
    Read full review
    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    OutSystems
    • Developing end user interfaces with ease and speed with a modern look and feel.
    • First class low code development to reduce time to market with visual programming
    • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
    Incentivized
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    OutSystems
    • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
    • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
    • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
    Incentivized
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    OutSystems
    We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
    Read full review
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
    Read full review
    OutSystems
    OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
    Incentivized
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    OutSystems
    No answers on this topic
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    OutSystems
    No answers on this topic
    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    OutSystems
    The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
    Read full review
    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    OutSystems
    Excellent material full of hands on that improve the understanding of the platform.
    Read full review
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    OutSystems
    The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
    Read full review
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    OutSystems
    In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
    This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
    Incentivized
    Read full review
    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    OutSystems
    I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
    Read full review
    Scalability
    Digitate
    Quite Scalable!
    Read full review
    OutSystems
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    OutSystems
    • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
    • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
    Incentivized
    Read full review
    ScreenShots