Likelihood to Recommend Again, Indeed is the leader when it comes to hourly and salary staffing. From all the positions at our dealerships, Indeed helps us staff most of the positions we need to fulfill. Overall, they offer a great product and at a competitive rate. It is worth trying to see if it will work for your company
Read full review I think Lever is great for any sized company, but especially strong for smaller, growing teams. It's a very simple system, but clean, sleek, and very useful in any scenario. They have great support whenever you need it so those with smaller HR or People teams could easily benefit from their help. Can't think of too many scenarios where Lever wouldn't be well-suited, but maybe once you grow to International growth and hiring, it may be better to have a more Enterprise style business, set up for larger scaling.
Read full review Pros The set-up of the event asks for important details to maximize the effectiveness of the event, but is also very simple. The opportunity for you to create more personal connections with each candidate, while also providing a virtual hiring experience. The actual hiring event platform that is utilized during the execution of the event is simple, user-friendly, and aesthetically pleasing. Read full review Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources Is fairly lively, not too much lag between screens even though it is looking through a lot of data. Has excellent reporting on how well each email message is working. Read full review Cons Although we have a sponsored jobs agreement, so candidates are directed to our website to apply, I have heard recruiters say the old view to where you can see the candidates that applied through Indeed is helpful. Disabling job posting permissions from certain users would be helpful. Only admin should be able to post jobs (that aren't free). It would help better manage our invoicing and billing with Indeed. Read full review [In my experience,] terrible customer support - pay more to get less... Integrations are spotty and can break without reason Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team. Read full review Likelihood to Renew Indeed is great because it seems like a lot of IT consultants and IT resources use it to find new opportunities. The platform is continuously innovating and the price can be reasonable if managed actively and properly when setting up the job posting. I don't give it a 10 because the method of promoting your posting and their cost per applicant value is NOT transparent at all. It is dynamic according to market conditions which we have to assume is in the favor of the company making money and NOT serving us as customers. But maybe we are being too cynical? We say this because their search feature to find our posting and our company information from the candidate's side is suprisingly not very good. Why does only exact match searches work vs returning posts or company information if the candidate does NOT have the exact matching words. That is not how most search tools/engines work. They return the most relevant first and everything else afterward, but Indeed does not seemingly do this from our experience. If we do not enter exact key word matching our job postings and company information is not returned from the candidate search perspective.
Read full review Usability Overall usability is very good, for our company it's been helpful for us to be able to navigate a large applicant pool. We've also found the prompts and icons to be very intuitive and aesthetic. Issues have mostly been on the applicant end and the interview option, while helpful, has also had some minor usability issues in the past.
Read full review It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!
Read full review Support Rating When we first started with Indeed, we had a dedicated account rep that we could reach out to with questions. They would often try to upcharge, but at least we could get solutions for issues. Unfortunately now Indeed has removed those positions and the only way to contact Support is chat and email. Many times we don't get an answer to questions, and have no escalation point for issues.
Read full review What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
Read full review Online Training It showed us everything we needed
Read full review Implementation Rating Integration was easy and painless. Really had no issues throughout the process, and Indeed did not offer us support options. Glad that the system is helpful since Indeed's customer service is not. I do wish they had better support options, even a phone number to call if we run into issues.
Read full review Alternatives Considered I think Indeed Hiring Platform heavily outweighs Zip and CareerBuilder in terms of quality of candidates and candidate reach. It is most similar to LinkedIn in terms of success with sourcing candidates. Still, as stated in the previous question, I believe LinkedIn is more qualified in terms of higher-level/higher-paid candidates.
Read full review Lever is comparable to
Greenhouse in its basic recruiting functions. I have found it to be WAY better than
Bullhorn (clunky and overly-complicated with a very dated and non-intuitive interface) and
Jazz HR (slick and pretty, but limited in its functions). The best ATS I've used is the proprietary tool at Meta, but alas, that tool is for internal use only
Read full review Return on Investment My healthcare client had 55 RSVPs and 19 attendees which were well above their expectations for the event. I think this event significantly reduced the time to hire for those who attended the event. My customer service client had to cancel their event, but for their next one, they are definitely hoping it will have a great ROI since they are able to hire a high volume for each role. Read full review Lever provides an enormous ROI by getting us in front of the right candidates that are going to make us more money and more successful as an org. I think that both the quality and quantity of new hires has gone up ever since we started using lever and involving the entire org in the process. It also saves us a lot of time because we don't need to send referrals via email, while saving/attaching resumes and such. Read full review ScreenShots