Ensemble from global company InterSystems was a middleware and application infrastructure offering. It is a legacy product, now replaced by InterSystems IRIS.
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SnapLogic
Score 8.7 out of 10
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SnapLogic is a cloud integration platform with a self-service capacity supported by over 450 prebuilt modifiable connectors. SnapLogic also offers real-time and batch integration processes for interfacing with external data sources, a drag-and-drop interface, and use of the vendors’ Iris AI.
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Workato
Score 9.1 out of 10
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Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
Both products were much more complicated to configure and get started with. With Workato, we had simple integrations set up and running without a couple of hours. With Jitterbit and SnapLogic it required some training just to evaluate it, and also required a lot of …
Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Easy to use: The simplicity of its programming language allows fast learning. Visual environment to generate complex code.
Robust: A fall of the system will not be a problem. Never again will information of the transactions in progress be lost. Never more messages lost.
Connect to the world: The most popular connection is possible to implement quickly. FTP, File folder, TCP, SMPT, REST.... all method are ready to use. Only define "where" and "how"
The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Given that Ensemble and Cache are one of if not the only true fully object orientated database/development technologies for massive transactional data systems its customizability is extensive and it just comes down to the creativity of the developer to get the products to pretty much do whatever they want to do with it. However, this is not necessarily obvious to newcomers to the technology.
The developer community could do with greater participation from the software developers/application specialists and engineers within InterSystems.
More extensive documentation and greater access to proven working solutions particularly in the realm of some of the lesser known or new and upcoming technologies.
Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
I have yet to raise an issue with InterSystems WRC that they have been unable to resolve to my satisfaction in the 20+ years that I have worked with their products.
They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Mirth is another integration platform that we have used but its development, in Java, made us always create new methods every time a new product was integrated. Every connection process had to be developed from the beginning and it was not easy to reuse code. Nor did it allow us to have an extensive catalog of HL7 messaging, having to perform the validation of each and every one of its fields manually.
We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
We have integrated 5 laboratories in a treatment monitoring system in less than a month of development. Being able to integrate the following in a period no longer than a week.
As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
