What users are saying about
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Top Rated
37 Ratings
54 Ratings

SnapLogic

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Top Rated
37 Ratings
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Score 8 out of 100
54 Ratings
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Score 7 out of 100

Feature Set Ratings

  • SnapLogic ranks higher in 1 feature set: Cloud Data Integration

Cloud Data Integration

7.8

SnapLogic

78%
6.4

Workato

64%
SnapLogic ranks higher in 6/6 features

Pre-built connectors

8.2
82%
22 Ratings
7.0
70%
37 Ratings

Connector modification

7.0
70%
19 Ratings
6.3
63%
35 Ratings

Support for real-time and batch integration

7.7
77%
24 Ratings
6.4
64%
33 Ratings

Data quality services

8.0
80%
20 Ratings
6.0
60%
30 Ratings

Data security features

7.6
76%
22 Ratings
7.0
70%
33 Ratings

Monitoring console

8.1
81%
24 Ratings
5.8
58%
37 Ratings

Attribute Ratings

  • SnapLogic is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
  • SnapLogic and Workato are tied in 1 area: Support Rating

Likelihood to Recommend

8.2

SnapLogic

82%
24 Ratings
6.3

Workato

63%
37 Ratings

Likelihood to Renew

9.0

SnapLogic

90%
2 Ratings
1.0

Workato

10%
3 Ratings

Usability

7.0

SnapLogic

70%
1 Rating
6.0

Workato

60%
3 Ratings

Support Rating

8.0

SnapLogic

80%
6 Ratings
8.0

Workato

80%
11 Ratings

Implementation Rating

9.0

SnapLogic

90%
1 Rating
3.0

Workato

30%
1 Rating

Likelihood to Recommend

SnapLogic

Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
David Fung | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Pros

SnapLogic

  • Easy access to any type of source system. Data could be in any format.
  • Very beautiful visual representation of transforms that makes it super easy to use it by any non developer.
  • It can be run in cloud or on-premise. helping you choose your comfort of security.
  • Has pretty good customer support and have recently started their community forum as well.
Anonymous | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

SnapLogic

  • They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality.
  • As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently.
  • They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation.
Anonymous | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Pricing Details

SnapLogic

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

SnapLogic

SnapLogic 9.0
Based on 2 answers
This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
Tony Kowalick | TrustRadius Reviewer

Workato

Workato 1.0
Based on 3 answers
We need to develop Enterprise Application Integrations and Workato was not designed for this
Gaius Gracchus | TrustRadius Reviewer

Usability

SnapLogic

SnapLogic 7.0
Based on 1 answer
It is very powerful but has a steep learning curve
Jacob Rasmussen | TrustRadius Reviewer

Workato

Workato 6.0
Based on 3 answers
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
Gaius Gracchus | TrustRadius Reviewer

Support Rating

SnapLogic

SnapLogic 8.0
Based on 6 answers
They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
Anonymous | TrustRadius Reviewer

Workato

Workato 8.0
Based on 11 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Implementation Rating

SnapLogic

SnapLogic 9.0
Based on 1 answer
The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
Jacob Rasmussen | TrustRadius Reviewer

Workato

Workato 3.0
Based on 1 answer
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Gaius Gracchus | TrustRadius Reviewer

Alternatives Considered

SnapLogic

We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

SnapLogic

  • We have cut development time down by at least 70%
  • The software was more on the expensive side at renewal which required some further approvals to be sought for the spend
  • More developers are able to build and use Snaplogic pipelines in their projects
Anonymous | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

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