SnapLogic vs Workato

• Easy access to any type of source system. Data could be in any format.
• Very beautiful visual representation of transforms that makes it super easy to use it by any non developer.
• It can be run in cloud or on-premise. helping you choose your comfort of security.
• Has pretty good customer support and have recently started their community forum as well.

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• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

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• They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality.
• As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently.
• They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation.

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• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

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• We have cut development time down by at least 70%
• The software was more on the expensive side at renewal which required some further approvals to be sought for the spend
• More developers are able to build and use Snaplogic pipelines in their projects

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• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.

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