What users are saying about
16 Ratings
39 Ratings
16 Ratings
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Score 9.1 out of 100
39 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

SnapLogic

SnapLogic is well suited for data integration across varied sources by non developers or semi developers when access to certain data is more important than the whole system itself. Using it for creating data warehouses is a bit challenging and time consuming proposition using this tool.
Anonymous | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

SnapLogic
8.8
Workato
9.0
Pre-built connectors
SnapLogic
9.6
Workato
9.4
Connector modification
SnapLogic
9.3
Workato
8.8
Support for real-time and batch integration
SnapLogic
9.4
Workato
8.9
Data quality services
SnapLogic
9.6
Workato
8.5
Data security features
SnapLogic
7.6
Workato
9.7
Monitoring console
SnapLogic
7.7
Workato
8.8

Pros

SnapLogic

  • Their customer service response time is brilliant.
  • SFTP tasks do a great job in reading the file directly from the server, instead of having to download it and then read it.
  • Tasks expose the ability to run them using external job schedulers.
  • Once you have a server up, setting up SnapLogic service does not take long. They have good documentation and customer support too.
Anonymous | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

SnapLogic

  • The installation process is vague, and our customers have issues with using Java for security reasons. If they had an install package that could fix that it would be less of an issue.
  • They could make it more convenient to use on the web browser, if I was working on a customer in the Manager I don't want to have to navigate to keep going back to that.
Anonymous | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Usability

SnapLogic

No score
No answers yet
No answers on this topic

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

SnapLogic

SnapLogic 7.0
Based on 2 answers
I give it a 9 because we have never had to use them. The product is so intuitive and there are plenty of online resources. I'm sure if we reached out to the support would be great, but we've never used it.
Luke Ferrel | TrustRadius Reviewer

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Alternatives Considered

SnapLogic

Earlier we used to work on this tool, but since SnapLogic came in the picture it gave us a lot of confidence to work faster, easier and in a more convenient way. So I would recommend using SnapLogic because of its simple functionality for smaller organizations. It is fast at loading millions of records in a few mins.
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

SnapLogic

  • SnapLogic cannot solve business problems and you still need a technical person to solve the complex integration issues.
  • Our business bought SnapLogic thinking this could replace our current ETL tools such as Informatica. But SnapLogic falls short in a lot of features when compared to Informatica. Later our business decided not to replace Informatica.
  • SnapLogic promised to solve big data integration problems, but we did not find a suitable solution that can solve our problems of data integration using SnapLogic (for instance, it could not parse parquet nested file).
Anonymous | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Screenshots

Pricing Details

SnapLogic

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SnapLogic
9.1
Workato
9.5

Likelihood to Renew

SnapLogic
Workato
8.3

Usability

SnapLogic
Workato
9.1

Support Rating

SnapLogic
7.0
Workato
8.8

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