Jamf Pro vs. Workspace ONE Unified Endpoint Management (UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Pro
Score 9.3 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Workspace ONE Unified Endpoint Management (UEM
Score 7.3 out of 10
N/A
VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
$3.78
per device/per month
Pricing
Jamf ProWorkspace ONE Unified Endpoint Management (UEM
Editions & Modules
No answers on this topic
Standard
$3.78
per device/per month
Advanced
$6
per device/per month
Enterprise
$10
per device/per month
Enterprise for VDI
$20
per device/per month
Offerings
Pricing Offerings
Jamf ProWorkspace ONE Unified Endpoint Management (UEM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Jamf ProWorkspace ONE Unified Endpoint Management (UEM
Considered Both Products
Jamf Pro
Chose Jamf Pro
Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc.
Chose Jamf Pro
Purchases are made directly through Jamf and not through a reseller or supplier. There was a test phase, accompanied by technical support, during which there was exceptionally good support. The price was unbeatable. There are many features that are not available with the other …
Chose Jamf Pro
Creating a Policy is too difficult and Extension Attributes can not be created. So Collecting special Attributes are nearly impossible. Troubleshot from Policy and Scripts is not easy. - Log Files are not easy to read and to see where the problem is. It is an absolute no …
Chose Jamf Pro
Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
Chose Jamf Pro
There are zero comparisons between the 2... Jamf answers tech issues, has detailed instructions, a massive user community, and provides updates and enhancements.
Chose Jamf Pro
My experience with those platforms are not as extensive as my Jamf Pro experience. I'm not trained or certified on either. With that said I have found that these are MDM's which have a Window's first type of feel to them. Workspace One for example requires you to use a …
Chose Jamf Pro
Before switching to Jamf I used Altiris, AirWatch (Workspace ONE), SOTI, and MobileIron. Even though these items can manage multiple platforms, they aren't easy and required a level of comfort. Jamf is easy and doesn't take much to get things done.
Chose Jamf Pro
AAD lacks the broad feature set of Jamf Pro for full management. Jamf Pro actually integrates with AAD, giving you the best of both worlds - you can use AAD to set and enforce a level of trust, while leveraging Jamf Pro to ensure your endpoints meet that trust level reliably.

Air…
Chose Jamf Pro
Jamf has a unique focus on Apple and only Apple. This gives them greater flexibility to support new features and functionality at the time of release. For the past few years now, on or before the release date of the next OS. Our users don’t have to wait to take advantage of …
Chose Jamf Pro
WorkSpace One lacks good support for MacOS, InTune learning curve is steep.
Chose Jamf Pro
I have assessed InTune and used VMware Workspace One UEM.

I have mentioned this a few times, if you have an Apple-centered organization then Jamf is a product that supports Apple 100%. They are doing innovative things to help Apple admins get their jobs done and get them done …
Chose Jamf Pro
Some MDM do windows and Mac management, but not many of these do either Mac and Windows management well. Mosyle is a serious outsider, budget-wise, but still needs a lot of work on several features. Workspace ONE is very powerful but really not easy to set up and use. Jamf Pro …
Chose Jamf Pro
I have used other MDMs like AirWatch and Intune. They don't have very good features like Jamf and are hard to deploy and setup. Jamf Pro is so easy to setup. AirWatch can do every device, but doesn't do any of them very well. Also AirWatch has the worst support and are not very …
Chose Jamf Pro
AirWatch is very difficult to manage and utilize. Jamf just makes sense and works. With AirWatch you spend hours trying to get what should be a simple task done. While the Jamf website isn't quite mobile-friendly, I manage to still get work done from my iPhone, which is so …
Chose Jamf Pro
Jamf Pro beat the competition in terms of macOS features and useability.
Chose Jamf Pro
Jamf has the most features of all the Macintosh management solutions. It is easy to use and the customer support team at Jamf is awesome. I especially like the use of extension attributes to extend the platform to some very 'company-specific' data collection.
Chose Jamf Pro
Jamf Pro has the most mature, best supported product.
Chose Jamf Pro
You can get another MDM which has way more problems and requires a team of people to support it, or you can get Jamf Pro. Which is mostly reliable.
Chose Jamf Pro
Once again we chose Jamf Pro as our preferred vendor/supplier for MDM cause they focus on the platforms we focus on. For our Microsoft deployments, we use InTune cause it is the best for the Microsoft platform. And the great thing about these two products is that integrate with …
Chose Jamf Pro
I have used products like DeployStudio and ARD to manage our Macs and AirWatch to manage our iOS devices. I find Jamf easier to use than all of these products. The GUI feels like it was designed by Mac users for Mac users, which helped with the easy adoption.
Chose Jamf Pro
Jamf Pro is the best one-stop show for Apple devices. Other companies or solutions can do some of the things but do not offer all end to end solutions that Jamf Pro can.
Workspace ONE Unified Endpoint Management (UEM
Chose Workspace ONE Unified Endpoint Management (UEM
Airwatch is the Rolls Royce of MDMs. They have all the bells and whistles that every MDM admin could want. Compared to other MDM solutions this is one of the best and easiest to use for environments for companies that support multiple mobile operating systems. For iOS/Mac …
Chose Workspace ONE Unified Endpoint Management (UEM
It was not my choice to go with AirWatch, had I been asked I would not have ever selected this product. This product single handedly caused me to look for a new job. The powers that be, which get paid way too much money, and know very little about technology selected it. The …
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User Ratings
Jamf ProWorkspace ONE Unified Endpoint Management (UEM
Likelihood to Recommend
9.9
(174 ratings)
6.7
(25 ratings)
Likelihood to Renew
9.1
(8 ratings)
7.0
(1 ratings)
Usability
5.8
(14 ratings)
8.0
(1 ratings)
Availability
9.1
(4 ratings)
5.0
(2 ratings)
Performance
9.1
(4 ratings)
5.0
(2 ratings)
Support Rating
8.3
(76 ratings)
8.0
(4 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(9 ratings)
7.9
(4 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Jamf ProWorkspace ONE Unified Endpoint Management (UEM
Likelihood to Recommend
Jamf Software, LLC
We run a technology lending program for students. Jamf Pro has been instrumental in allowing student staff to prepare the laptops in a systematic, consistent manner. The same can be said with iPads and deploying apps to the iPads is automated. Also, extra software titles are made available in Self Service (both for laptops and iPads). Additionally, putting policies in Self Service for IT student workers to deploy to sit-down machines to run as needed is quite useful as well. Less appropriate scenarios would be in cases where there are fewer than 10 to 20 machines. Looking at Jamf Now would probably be a better use of resources. Jamf Now is not as robust as Jamf Pro, but for smaller entities it would be a better fit and a better choice financially.
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VMware
Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions
Read full review
Pros
Jamf Software, LLC
  • Custom Scripts mean you can accomplish almost anything you need.
  • Extension Attributes gives you a way to report on anything.
  • Extremely configurable. Just know that means it can be hard to find what you're looking for.
  • Training and community resources are readily available.
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VMware
  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
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Cons
Jamf Software, LLC
  • While already in progress, the Configuration Profile editor is a little unwieldy
  • User dialog messaging. While Jamf [Pro] helper is very useful, a more feature-rich utility with editor functions would be extremely welcomed to interact with the user while installing software.
  • Policies: I would desperately like to see the ability to organize the order of packages and scripts within a policy without needing to use names, numbers, and 'priority'. Just let me drag items in a policy around in order.
  • Policies: scripts can only be run before or after, please let me place them in between packages
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VMware
  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
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Likelihood to Renew
Jamf Software, LLC
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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VMware
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
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Usability
Jamf Software, LLC
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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VMware
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
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Reliability and Availability
Jamf Software, LLC
No answers on this topic
VMware
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
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Performance
Jamf Software, LLC
No answers on this topic
VMware
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
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Support Rating
Jamf Software, LLC
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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VMware
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
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In-Person Training
Jamf Software, LLC
They made me more comfortable using the product.
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VMware
No answers on this topic
Online Training
Jamf Software, LLC
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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VMware
No answers on this topic
Implementation Rating
Jamf Software, LLC
the on-site training and implementation was a huge boon
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VMware
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
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Alternatives Considered
Jamf Software, LLC
The correct MDM that I used from Lightspeed isn't [on] that list so I chose the next best thing. Jamf [Pro] has allowed us much more control. Lightspeed is geared towards business and not really education. Jamf Pro is more flexible and when we got Jamf [Pro] that was what was available. They now have even more options geared more towards education. Worth checking out. I understand how to use Jamf Pro so that is what we are staying with.
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VMware
Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
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Scalability
Jamf Software, LLC
No answers on this topic
VMware
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
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Return on Investment
Jamf Software, LLC
  • Employee morale is higher due to the fact that they don't have to lose time taking their device to the Technology office for updates or new application installs.
  • More efficient use of time when new devices have to be deployed.
  • Ability to have different builds to image devices. There is no need to use a single monolithic image for all devices.
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VMware
  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard