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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    JazzHRLogMeIn Resolve
    Editions & Modules
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    Offerings
    Pricing Offerings
    JazzHRLogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.Volume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.
    More Pricing Information
    Community Pulse
    JazzHRLogMeIn Resolve
    Considered Both Products
    Employ Inc.
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    91%
    Would buy again
    101 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    94%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    22 Answers
    95%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    93%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    95%
    Implementation went as expected
    88 Answers
    Features
    JazzHRLogMeIn Resolve
    Recruiting / ATS
    Comparison of Recruiting / ATS features of JazzHR and LogMeIn Resolve
    Feature
    JazzHR
    2.9
    54 Ratings
    93% below category average
    LogMeIn Resolve
    -
    Ratings
    Job Requisition Management3.748 Ratings00 Ratings
    Company Website Posting2.752 Ratings00 Ratings
    Publish to Social Media2.345 Ratings00 Ratings
    Job Search Site Posting3.949 Ratings00 Ratings
    Customized Application Form2.552 Ratings00 Ratings
    Resume Management3.154 Ratings00 Ratings
    Duplicate Candidate Prevention1.632 Ratings00 Ratings
    Candidate Search2.750 Ratings00 Ratings
    Applicant Tracking3.554 Ratings00 Ratings
    Collaboration3.551 Ratings00 Ratings
    Task Creation and Delegation2.946 Ratings00 Ratings
    Email Templates3.151 Ratings00 Ratings
    User Permissions3.351 Ratings00 Ratings
    Notifications and Alerts3.150 Ratings00 Ratings
    Reporting1.044 Ratings00 Ratings
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    JazzHRLogMeIn Resolve
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    Crelate
    Score9.1 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
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    User Ratings
    JazzHRLogMeIn Resolve
    Likelihood to Recommend
    3.1
    (57 ratings)
    9.0
    (131 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    6.8
    (17 ratings)
    Usability
    3.5
    (6 ratings)
    8.3
    (111 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (2 ratings)
    Support Rating
    8.8
    (6 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    JazzHRLogMeIn Resolve
    Likelihood to Recommend
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Pros
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
    Read full review
    Cons
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Usability
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
    Read full review
    Reliability and Availability
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Performance
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Support Rating
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    In-Person Training
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
    Read full review
    Online Training
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Implementation Rating
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Alternatives Considered
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Scalability
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Professional Services
    Employ Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Return on Investment
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
    Read full review
    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board