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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    JazzHRAgentforce Sales
    Editions & Modules
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    JazzHRAgentforce Sales
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JazzHRAgentforce Sales
    Considered Both Products
    Employ Inc.
    Chose JazzHR
    We had another ATS system that didn't provide much functionality. As aforementioned, the ability to post unlimited jobs and get candidates quickly were a big positive for us.
    Incentivized
    Chose JazzHR
    Easier user interface than Salesforce and Bullhorn. Much better functionality than Avionte. Brightmove parses and attaches documents easier as they don't have to PDF or uploaded (can drag/drop).
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    22 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    JazzHRAgentforce Sales
    Recruiting / ATS
    Comparison of Recruiting / ATS features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Job Requisition Management3.748 Ratings00 Ratings
    Company Website Posting2.752 Ratings00 Ratings
    Publish to Social Media2.345 Ratings00 Ratings
    Job Search Site Posting3.949 Ratings00 Ratings
    Customized Application Form2.552 Ratings00 Ratings
    Resume Management3.154 Ratings00 Ratings
    Duplicate Candidate Prevention1.632 Ratings00 Ratings
    Candidate Search2.750 Ratings00 Ratings
    Applicant Tracking3.554 Ratings00 Ratings
    Collaboration3.551 Ratings00 Ratings
    Task Creation and Delegation2.946 Ratings00 Ratings
    Email Templates3.151 Ratings00 Ratings
    User Permissions3.351 Ratings00 Ratings
    Notifications and Alerts3.150 Ratings00 Ratings
    Reporting1.044 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.7243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.7175 Ratings
    API for custom integration00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of JazzHR and Salesforce Agentforce Sales
    Feature
    JazzHR
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    JazzHRAgentforce Sales
    Small Businesses
    Crelate
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JazzHRAgentforce Sales
    Likelihood to Recommend
    3.1
    (57 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    9.1
    (61 ratings)
    Usability
    3.5
    (6 ratings)
    8.4
    (166 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (29 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (20 ratings)
    Support Rating
    8.8
    (6 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    JazzHRAgentforce Sales
    Likelihood to Recommend
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Reliability and Availability
    Employ Inc.
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    Employ Inc.
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Support Rating
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    Employ Inc.
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Employ Inc.
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Implementation Rating
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Alternatives Considered
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Employ Inc.
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Scalability
    Employ Inc.
    No answers on this topic
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
    Read full review
    Professional Services
    Employ Inc.
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
    Read full review
    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

    Agentforce Sales Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot