JazzHR vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JazzHR
Score 7.3 out of 10
N/A
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
$99
per month
SAP SuccessFactors HCM
Score 8.3 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
JazzHRSAP SuccessFactors HCM
Editions & Modules
Hero
$99
per month
Plus
$325
per month
Pro
$499
per month
No answers on this topic
Offerings
Pricing Offerings
JazzHRSAP SuccessFactors HCM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
JazzHRSAP SuccessFactors HCM
Considered Both Products
JazzHR

No answer on this topic

SAP SuccessFactors HCM
Chose SAP SuccessFactors HCM
We're using SAP for employee journey after he joins the company but before that we're using JazzHR as their recruiting process is easy and jobs are directly posted on LinkedIn from their platform also their UI is modern and UX is easy to understand.
Top Pros
Top Cons
Features
JazzHRSAP SuccessFactors HCM
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
JazzHR
5.5
53 Ratings
37% below category average
SAP SuccessFactors HCM
4.1
380 Ratings
62% below category average
Job Requisition Management7.547 Ratings7.8359 Ratings
Company Website Posting5.051 Ratings7.7340 Ratings
Publish to Social Media4.044 Ratings7.7296 Ratings
Job Search Site Posting8.048 Ratings7.6327 Ratings
Customized Application Form4.551 Ratings00 Ratings
Resume Management6.053 Ratings00 Ratings
Duplicate Candidate Prevention2.631 Ratings7.2298 Ratings
Candidate Search5.049 Ratings00 Ratings
Applicant Tracking7.053 Ratings7.8342 Ratings
Collaboration7.050 Ratings00 Ratings
Task Creation and Delegation5.545 Ratings00 Ratings
Email Templates6.050 Ratings00 Ratings
User Permissions6.550 Ratings00 Ratings
Notifications and Alerts6.049 Ratings7.8348 Ratings
Reporting1.043 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
7.8
576 Ratings
1% below category average
Employee demographic data00 Ratings8.1508 Ratings
Employment history00 Ratings8.0518 Ratings
Job profiles and administration00 Ratings7.6494 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.7468 Ratings
Organizational charting00 Ratings7.9531 Ratings
Organization and location management00 Ratings7.7472 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.4288 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
7.7
315 Ratings
4% below category average
Pay calculation00 Ratings8.0233 Ratings
Support for external payroll vendors00 Ratings7.3207 Ratings
Off-cycle/On-Demand payment00 Ratings7.4203 Ratings
Benefit plan administration00 Ratings7.5195 Ratings
Direct deposit files00 Ratings7.8195 Ratings
Salary revision and increment management00 Ratings8.0251 Ratings
Reimbursement management00 Ratings7.7182 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
8.0
312 Ratings
0% below category average
Approval workflow00 Ratings8.3309 Ratings
Balance details00 Ratings7.9264 Ratings
Annual carry-forward and encashment00 Ratings7.9229 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
8.1
459 Ratings
0% above category average
View and generate pay and benefit information00 Ratings8.2340 Ratings
Update personal information00 Ratings8.6443 Ratings
View company policy documentation00 Ratings7.7292 Ratings
Employee recognition00 Ratings7.7262 Ratings
View job history00 Ratings8.2426 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
8.4
3 Ratings
5% above category average
Tracking of all physical assets00 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
6.6
455 Ratings
13% below category average
Report builder00 Ratings6.8437 Ratings
Pre-built reports00 Ratings6.6407 Ratings
Ability to combine HR data with external data00 Ratings6.3328 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
7.9
358 Ratings
1% below category average
New hire portal00 Ratings7.5343 Ratings
Manager tracking tools00 Ratings7.4321 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
8.3
459 Ratings
5% above category average
Corporate goal setting00 Ratings7.9408 Ratings
Individual goal setting00 Ratings8.1455 Ratings
Line-of sight-visibility00 Ratings7.9366 Ratings
Performance tracking00 Ratings7.8426 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
8.1
482 Ratings
3% above category average
Performance plans00 Ratings7.9463 Ratings
Performance improvement plans00 Ratings7.7393 Ratings
Review status tracking00 Ratings7.9432 Ratings
Review reminders00 Ratings7.9436 Ratings
Multiple review frequency00 Ratings7.8350 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
JazzHR
-
Ratings
SAP SuccessFactors HCM
7.8
327 Ratings
0% below category average
Create succession plans/pools00 Ratings7.8302 Ratings
Candidate ranking00 Ratings7.8285 Ratings
Candidate search00 Ratings7.8291 Ratings
Candidate development00 Ratings7.8269 Ratings
Best Alternatives
JazzHRSAP SuccessFactors HCM
Small Businesses
Breezy HR
Breezy HR
Score 9.2 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JazzHRSAP SuccessFactors HCM
Likelihood to Recommend
6.0
(56 ratings)
8.2
(640 ratings)
Likelihood to Renew
8.0
(7 ratings)
9.1
(41 ratings)
Usability
7.0
(5 ratings)
8.0
(152 ratings)
Availability
-
(0 ratings)
9.3
(6 ratings)
Performance
-
(0 ratings)
8.3
(6 ratings)
Support Rating
8.8
(6 ratings)
7.2
(29 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
7.8
(4 ratings)
Implementation Rating
10.0
(1 ratings)
6.5
(15 ratings)
Configurability
-
(0 ratings)
8.1
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
2.4
(3 ratings)
Ease of integration
-
(0 ratings)
7.1
(420 ratings)
Product Scalability
-
(0 ratings)
8.8
(6 ratings)
Professional Services
-
(0 ratings)
8.6
(4 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.1
(5 ratings)
User Testimonials
JazzHRSAP SuccessFactors HCM
Likelihood to Recommend
Employ, Inc.
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
Read full review
SAP
For large, global companies, SAP Success Factors HCM excels in recruitment, performance tracking, profile management, attendance management, and employee development. Yet, for smaller businesses or those with basic HR needs, it may prove too complex and costly as it is challenging to maintain, and the initial cost is too high.
Read full review
Pros
Employ, Inc.
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
Read full review
SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
Read full review
Cons
Employ, Inc.
  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Read full review
SAP
  • The product has plenty of customization limitations. Customization of workflows with the software requires advanced technical expertise.
  • The cost of implementing the software is much higher than that of its competitors, making it less affordable for small and medium organizations.
  • The complexity of the product in setting up process and configuration.
Read full review
Likelihood to Renew
Employ, Inc.
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
Read full review
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Usability
Employ, Inc.
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
Read full review
SAP
As I mentioned earlier SAP SuccessFactors solves the purpose of being a comprehensive HRMS solution for small and medium organisation, it still lacks the fuel to be the preferred choice among large organisations due to availability of better alternatives. Although there is a lot of improvement with SAP SuccessFactors from what it used to be before but they still have a long way to go before they become the best.
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Reliability and Availability
Employ, Inc.
No answers on this topic
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
Performance
Employ, Inc.
No answers on this topic
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Employ, Inc.
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
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SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review
In-Person Training
Employ, Inc.
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
Online Training
Employ, Inc.
No answers on this topic
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
Implementation Rating
Employ, Inc.
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Employ, Inc.
Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
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SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Contract Terms and Pricing Model
Employ, Inc.
No answers on this topic
SAP
Not applicable.
Read full review
Scalability
Employ, Inc.
No answers on this topic
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
Professional Services
Employ, Inc.
No answers on this topic
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Return on Investment
Employ, Inc.
  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
Read full review
SAP
  • I think we're still evaluating ROI honestly, because we continue to invest in the product, and I think we have to evaluate the ROI further. Just from being able to provide a tool to our business partners so they can manage their work, we've seen efficiency in that product, in that process. The ROI connected to that I can't yet speak to, but we've definitely seen speed and efficiency increase.
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ScreenShots

JazzHR Screenshots

Screenshot of a candidate's profile. These can be viewed at any time from one central location.Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of the candidate pipeline, which shows users what stage of the hiring process candidates are in.Screenshot of where users can communicate with candidates using bulk actions and custom email templates.Screenshot of an example of JazzHR's customizable evaluations and assessments.

SAP SuccessFactors HCM Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.