Jotform vs. Quadient Inspire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Quadient Inspire
Score 9.3 out of 10
N/A
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.N/A
Pricing
JotformQuadient Inspire
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformQuadient Inspire
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe solution is highly modular. Pricing may differ a lot depending on usage and configuration.
More Pricing Information
Community Pulse
JotformQuadient Inspire
Features
JotformQuadient Inspire
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.8
161 Ratings
1% below category average
Quadient Inspire
-
Ratings
Survey templates8.1138 Ratings00 Ratings
Themes7.4146 Ratings00 Ratings
Custom logo/branding7.8153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.7
148 Ratings
9% below category average
Quadient Inspire
-
Ratings
Changes to live survey7.7125 Ratings00 Ratings
Question design help7.6123 Ratings00 Ratings
Multiple question types7.8145 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
124 Ratings
11% below category average
Quadient Inspire
-
Ratings
Survey logic flexibility7.3124 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.4
151 Ratings
8% below category average
Quadient Inspire
-
Ratings
Response tracking7.1142 Ratings00 Ratings
Data export8.7144 Ratings00 Ratings
Standard reports6.8130 Ratings00 Ratings
Custom reports7.3122 Ratings00 Ratings
Analytics7.2112 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.5
125 Ratings
14% below category average
Quadient Inspire
-
Ratings
Access controls7.4121 Ratings00 Ratings
Compliance7.5114 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.1
94 Ratings
12% below category average
Quadient Inspire
-
Ratings
Vendor-offered crowdsourcing7.075 Ratings00 Ratings
Respondent restrictions7.294 Ratings00 Ratings
Best Alternatives
JotformQuadient Inspire
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Front
Front
Score 9.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
Front
Front
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformQuadient Inspire
Likelihood to Recommend
8.2
(182 ratings)
9.0
(35 ratings)
Likelihood to Renew
9.3
(7 ratings)
9.1
(2 ratings)
Usability
8.4
(128 ratings)
9.0
(19 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
7.5
(81 ratings)
7.9
(21 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
8.8
(3 ratings)
9.1
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.3
(5 ratings)
Ease of integration
9.1
(1 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
8.9
(5 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
JotformQuadient Inspire
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Quadient
Scenarios where Quadient Inspire is well suited - When we want to create some content which can be reused, as we create blocks in Quadient which has some data in it, and these blocks can be reused. When we want to create consistent content and want to deliver it through omni-channel medium in large volume, as Quadient Inspire makes delivery of large volume communications possible, and it does so in mere seconds. Scenarios where Quadient Inspire is less appropriate - sometimes it feels like editing in a Word document is easier than Quadient Inspire, e.g., when we need to add bullet points in the content.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Quadient
  • Highly flexible data ingestion
  • Clear and powerful workflow design that makes support easy to understand as teams evolve
  • Great internal debugging tool that simplifies and accelerates the development cycle
  • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Quadient
  • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
  • Not able to unload all file types into maps. It would be great to have video.
  • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Quadient
We are using Quadient Inspire products since last 5 years. And we are able to achieve everything with respect to the customer's needs and desired output. Quadient is adding new very important features every day that make document structure very easy for developers and end users. We would like to stick with Quadient for a long time.
Read full review
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Quadient
There are parts of the product that are extremely easy to use, but it can be hard to build it up to get to that point. I'm a power user and I know I've only barely scratched the surface, but the transactional users barely have to lift a finger to get their letters out. There's a lot more that can be done if I had the time and resources to devote to improving our letters more and there are times when the interface is in my way as to meeting those goals, but by and large, it's a swift and easy to use program.
Read full review
Reliability and Availability
Jotform
No answers on this topic
Quadient
I am giving this rating because Quadient products are highly available. Most of the time all Quadient products are available. In some cases Quadient always follows the planned schedule and maintenance. They always inform all the partners and clients a day or two in advance so that the clients can work accordingly.
Read full review
Performance
Jotform
No answers on this topic
Quadient
I want you to rate the performance of the Quadient Inspire 9 out of 10. Because every time we work with Quadient products I never feel any sluggishness and any performance issue. Along with this, one thing that we all should understand is that the performance of any application also depends on the computer hardware. So along with the software application, your hardware should also meet the minimum requirements.
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Quadient
Overall Quadient team is very responsive and willing to come to the table and provide valuable information and resolution for problems. What tier of support you have would defiantly impact the experience you have. Had some challenges with a few members of the support team , but when brought up with the vendor it was quickly resolved
Read full review
In-Person Training
Jotform
No answers on this topic
Quadient
I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
Read full review
Online Training
Jotform
No answers on this topic
Quadient
Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
Read full review
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Quadient
As you consider your digital transformation, think of the people who may object. They have valid criticisms, valuable insights and information critical to your success. Quadient’s advice is to build a strong internal team and confront these questions early. When everyone understands the project from their perspective, the project has a better chance of success.
Read full review
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Quadient
The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient. Compart: As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it. Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
Read full review
Contract Terms and Pricing Model
Jotform
No answers on this topic
Quadient
Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
Read full review
Scalability
Jotform
No answers on this topic
Quadient
I am giving this rating because Quadient products are very reliable. Quadient products can be deployed across multiple departments and sites as needed. We can integrate Quadient products with other applications and tools in a very effective, efficient and flexible way. We can deploy Quadient products in Cloud as well.
Read full review
Professional Services
Jotform
No answers on this topic
Quadient
The PSO team is very involved and knowledgeable. Some times there are availability issues due to the number of companies they are supporting but they do their best to deliver on time. PSO cost aren't cheap, but they deliver a big bang for the buck especially on critical projects or involving them in strategic approaches/decisions.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Quadient
  • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
  • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
  • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Quadient Inspire Screenshots

Screenshot of Inspire Interactive can be used to create ad hoc communications with pre-approved blocks of content.Screenshot of Additional personalization can be added leveraging customer data and variable content with Inspire Interactive.