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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Klaxoon by Wrike

    Score9.4 out of 10
    N/AKlaxoon is presented as a one-stop shop for collaborative tools that improves teamwork efficiency when working remotely or on-site. Meetings, workshops, learning sessions, workshops… everyone connects to Klaxoon via a web link, from any digital device (computer, smartphone, tablet…) and without anything to install. With a click, users share ideas through Brainstorm, Word Cloud, Quiz, Votes… From Fortune 500 organisations to small businesses, universities and consultants, Klaxoon boasts more than…N/A

    Mural

    Score7.6 out of 10
    N/AMURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

    $12

    per month

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Klaxoon by WrikeMuralZoom Workplace
    Editions & Modules
    No answers on this topic
    Starter
    $12
    per month
    Plus
    $20
    per month
    Enterprise
    Contact sales team
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Klaxoon by WrikeMuralZoom Workplace
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPlans are billed annually.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Klaxoon by WrikeMuralZoom Workplace
    Considered Multiple Products
    Wrike
    Chose Klaxoon by Wrike
    we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment. Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed …
    Incentivized
    Chose Klaxoon by Wrike
    Klaxoon helps to facilitate the collaborative environment for decision-making processes to assess a situation, analyze the root causes of problems in a collective manner, improve processes, reach an agreement and define an action plan. We have implemented this tool for …
    Incentivized
    Mural
    No answer on this topic
    Zoom
    Chose Zoom Workplace
    Zoom is cheaper and easy to use than other tools.
    Incentivized
    Key User Insights
    Would buy again
    64%
    Would buy again
    7 Answers
    100%
    Would buy again
    21 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    16 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    21 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    15 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Klaxoon by WrikeMuralZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.5
    1005 Ratings
    1% above category average
    High quality audio00 Ratings00 Ratings8.8997 Ratings
    High quality video00 Ratings00 Ratings8.9997 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.7
    1005 Ratings
    2% above category average
    Desktop sharing00 Ratings00 Ratings9.31004 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.7
    1011 Ratings
    2% above category average
    Calendar integration00 Ratings00 Ratings9.0922 Ratings
    Meeting initiation00 Ratings00 Ratings9.1985 Ratings
    Record meetings / events00 Ratings00 Ratings9.2960 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.5
    873 Ratings
    2% above category average
    Live chat00 Ratings00 Ratings9.1855 Ratings
    Online Events Security
    Comparison of Online Events Security features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.9
    863 Ratings
    11% above category average
    User authentication00 Ratings00 Ratings8.9754 Ratings
    Participant roles & permissions00 Ratings00 Ratings8.7828 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.1
    235 Ratings
    4% below category average
    Hosted PBX00 Ratings00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8140 Ratings
    Directory of employee names00 Ratings00 Ratings8.2217 Ratings
    Call Management
    Comparison of Call Management features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.2
    263 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.6191 Ratings
    Call recording00 Ratings00 Ratings8.7239 Ratings
    Call park00 Ratings00 Ratings7.9146 Ratings
    Call screening00 Ratings00 Ratings8.0164 Ratings
    Message alerts00 Ratings00 Ratings8.2209 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings00 Ratings8.0182 Ratings
    Mobile apps
    Comparison of Mobile apps features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.9
    296 Ratings
    1% above category average
    Mobile app for iOS00 Ratings00 Ratings8.8262 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Klaxoon by Wrike and Mural and Zoom Workplace
    Feature
    Klaxoon by Wrike
    -
    Ratings
    Mural
    -
    Ratings
    Zoom Workplace
    8.7
    248 Ratings
    3% above category average
    Centralized communications management00 Ratings00 Ratings8.9198 Ratings
    Team messaging00 Ratings00 Ratings8.9213 Ratings
    Team document sharing00 Ratings00 Ratings8.6192 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.4201 Ratings
    Best Alternatives
    Klaxoon by WrikeMuralZoom Workplace
    Small Businesses
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Whimsical
    Score9.3 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Lucid Visual Collaboration Suite
    Score9 out of 10
    Whimsical
    Score9.3 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Miro
    Score9 out of 10
    Whimsical
    Score9.3 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Klaxoon by WrikeMuralZoom Workplace
    Likelihood to Recommend
    7.6
    (11 ratings)
    8.1
    (21 ratings)
    8.8
    (1069 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Klaxoon by WrikeMuralZoom Workplace
    Likelihood to Recommend
    Wrike
    Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
    Incentivized
    Read full review
    Mural
    I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Wrike
    • There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence.
    • Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them.
    • Blackboard principle, confidentiality of contributions
    Incentivized
    Read full review
    Mural
    • enables easy for all collaboration especially in the hybrid environment
    • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
    • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Wrike
    • From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey.
    • I personally had troubled organizing some of the boards to have the data from them exported in a nice way.
    • Hard to find more negative sides, but more templates for more use cases would always be nice :-)
    Incentivized
    Read full review
    Mural
    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Wrike
    No answers on this topic
    Mural
    Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
    most similar software. This always causes me problems switching to a
    graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Wrike
    No answers on this topic
    Mural
    Chat support tends to get back to you within a few hours and are always helpful.
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Wrike
    we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment. Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards. MURAL is a different concept and lags behind Klaxoon in terms of workspace.
    Incentivized
    Read full review
    Mural
    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Wrike
    No answers on this topic
    Mural
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Wrike
    • Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want.
    • It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys.
    • we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way.
    Incentivized
    Read full review
    Mural
    • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
    • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
    • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Klaxoon by Wrike Screenshots

    Screenshot of With a simple click, you share ideas through Brainstorm, Word Cloud, Quiz, Votes...

    Mural Screenshots

    Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.