KnowBe4 Security Awareness Training vs. Mimecast Email & Collaboration Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 Security Awareness Training
Score 9.0 out of 10
N/A
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…
$2.79
per seat
Mimecast Email & Collaboration Threat Protection
Score 8.6 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Editions & Modules
SAT Advanced 501-1000 Monthly Pricing 3 Year
$2.79
per seat
SAT Advanced 251-500 Monthly Pricing 3 Year
$2.96
per seat
SAT Advanced 101-250 Monthly Pricing 3 Year
$3.19
per seat
SAT Advanced 51-100 Monthly Pricing 3 Year
$3.40
per seat
SAT Advanced 25-50 Monthly Pricing 3 Year
$3.75
per seat
No answers on this topic
Offerings
Pricing Offerings
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
More Pricing Information
Community Pulse
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Considered Both Products
KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
By far, KnowBe4 Security Awareness Training had the most phishing and training templates available. They also had the most professional and fun templates. that helps keep it more interesting to our users.
Chose KnowBe4 Security Awareness Training
Initially we were using Mimecast Awareness Training. Mimecast was totally different from KnowBe4 Security Awareness Training. They do not have a proper setup for the awareness training. The training video quality and category was very poor. In Mimecast, you will get only human …
Chose KnowBe4 Security Awareness Training
One of the other platforms may have some features where they excel. This is to be expected. But there is no other platform that covers all the topics and most of them very well, as KnowBe4 Security Awareness Training does. Also there is no other platform that offers such a huge …
Chose KnowBe4 Security Awareness Training
KnowBe4 had better options in Phisihng templates and a very good option with content in training
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training is the only resource we have used or looked at.
Chose KnowBe4 Security Awareness Training
Main reason was for the phishing simulation content, not all users get the same content, the content goes out at different times on different days and the targeted phishing element. The training content is also great and very intuitive with videos / games and you can create …
Chose KnowBe4 Security Awareness Training
We use KnowBe4 Security Awareness Training to compliment the Mimecast email security products we have.
Chose KnowBe4 Security Awareness Training
We selected KnowBe4 because of the value of the money spent. No one else has the breadth and depth of training, testing, and knowledge articles, as well as a first-class support program to go with it. We would pick KnowBe4 over any other product still today, four years after …
Chose KnowBe4 Security Awareness Training
KnowBe4 is a more mature product with greater inventory of training materials.
Chose KnowBe4 Security Awareness Training
Better automation and more module content are available than other evaluated solutions. The bundling of modules and competitive pricing made this a very attractive option and one we are happy with. Additional content like training posters and content related to supporting a …
Chose KnowBe4 Security Awareness Training
KnowBe4's catalog of training content is much deeper than the other solutions we looked at. At the same time the cost is significantly lower.
Mimecast Email & Collaboration Threat Protection
Chose Mimecast Email & Collaboration Threat Protection
Because we already were customers.
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Advanced Email Security is better than our previously used product in term of features and usability. Mimecast Advanced Email Security has a lot of good points. The email gateway policies provided by Mimecast Advanced Email Security is larger than others and has a lot …
Chose Mimecast Email & Collaboration Threat Protection
We found Mimecast to offer the value and features we were seeking at a more competitive price when compared to its competitors. It was a significant enhancement over the cloud-based service we used prior to switching. Therefore, we've been happy with our choice and would …
Chose Mimecast Email & Collaboration Threat Protection
Mimecast was the most affordable and comprehensive solution compared to the competitors, the easiest to manage and arguably the one with the most features and effective filtering. Most of our peer firms use the product and their reviews are excellent. We've had very few …
Chose Mimecast Email & Collaboration Threat Protection
Barracuda - We've previously used barracuda and this has been much more powerful of a product with much more granularity. We also considered IronPort and Trustpoint
Features
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Security
Comparison of Security features of Product A and Product B
KnowBe4 Security Awareness Training
8.9
349 Ratings
3% above category average
Mimecast Email & Collaboration Threat Protection
-
Ratings
Single sign-on capability9.1311 Ratings00 Ratings
Role-based user permissions8.8337 Ratings00 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
KnowBe4 Security Awareness Training
8.3
381 Ratings
2% below category average
Mimecast Email & Collaboration Threat Protection
-
Ratings
Training Content Library8.6378 Ratings00 Ratings
Multilingual Training Content8.4214 Ratings00 Ratings
Training Gamification7.7315 Ratings00 Ratings
Industry-Specific Security Training7.6333 Ratings00 Ratings
Individualized Security Training Plans8.2323 Ratings00 Ratings
Phishing Simulations9.2376 Ratings00 Ratings
Security Reporting8.5366 Ratings00 Ratings
Integration with Security Tech Stack8.1218 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
KnowBe4 Security Awareness Training
-
Ratings
Mimecast Email & Collaboration Threat Protection
7.7
93 Ratings
9% below category average
Anti-malware00 Ratings8.189 Ratings
Customizability00 Ratings7.692 Ratings
Data Loss Protection00 Ratings6.674 Ratings
Threat Detection00 Ratings8.087 Ratings
Sandboxing00 Ratings8.280 Ratings
End-to-End Encryption00 Ratings8.178 Ratings
Management Tools00 Ratings7.389 Ratings
User Ratings
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Likelihood to Recommend
9.0
(726 ratings)
8.3
(106 ratings)
Likelihood to Renew
10.0
(56 ratings)
8.5
(3 ratings)
Usability
9.1
(214 ratings)
7.7
(81 ratings)
Availability
9.6
(20 ratings)
8.0
(1 ratings)
Performance
9.6
(21 ratings)
8.0
(1 ratings)
Support Rating
7.8
(260 ratings)
6.1
(8 ratings)
In-Person Training
8.8
(5 ratings)
-
(0 ratings)
Online Training
9.4
(17 ratings)
-
(0 ratings)
Implementation Rating
8.2
(24 ratings)
10.0
(1 ratings)
Configurability
8.9
(16 ratings)
9.0
(1 ratings)
Contract Terms and Pricing Model
8.1
(39 ratings)
10.0
(1 ratings)
Ease of integration
6.4
(8 ratings)
7.8
(42 ratings)
Product Scalability
9.6
(21 ratings)
9.0
(1 ratings)
Professional Services
8.9
(12 ratings)
10.0
(1 ratings)
Vendor post-sale
9.6
(17 ratings)
8.0
(1 ratings)
Vendor pre-sale
9.6
(16 ratings)
8.0
(1 ratings)
User Testimonials
KnowBe4 Security Awareness TrainingMimecast Email & Collaboration Threat Protection
Likelihood to Recommend
KnowBe4
I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
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Mimecast
If you're using the Microsoft 365 ecosystem, Mimecast Email Security CI is a must-have, as it adds an extra layer of email security. With advanced email threat detection capabilities, this tool handles internal threat incidents, ransomware, and phishing, and is effective at scanning attachments and URLs. It is a reliable/effective email security solution for business.
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Pros
KnowBe4
  • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
  • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
  • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
  • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
Read full review
Mimecast
  • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
  • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
  • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
  • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
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Cons
KnowBe4
  • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
  • I don't love the training dashboard, but maybe that's just a "me" thing.
  • Setting up groups can be tedious.
Read full review
Mimecast
  • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
  • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
  • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
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Likelihood to Renew
KnowBe4
No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
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Mimecast
There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
Read full review
Usability
KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
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Mimecast
Mimecast advanced email security is an excellent tool, and even better, all the tools can be accessed from a single console. One thing I love about Mimecast is that when you add features to your account, they are automatically added to your console, which you already have experience with. No need to learn a new console.
Read full review
Reliability and Availability
KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
Read full review
Mimecast
Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
Read full review
Performance
KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
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Mimecast
Pages need to consistently load quickly. Sometimes good, sometimes not.
Read full review
Support Rating
KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
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Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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In-Person Training
KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
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Mimecast
We did not have in-person training. All was done through meetings and on phone.
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Online Training
KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
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Mimecast
Training was good from Mimecast as well as the Mimecast knowledgebase.
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Implementation Rating
KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
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Mimecast
Easy to set up and configure, but did have Mimecast assistance.
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Alternatives Considered
KnowBe4
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
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Mimecast
Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.
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Contract Terms and Pricing Model
KnowBe4
I was not involved in the pricing, billing or contract terms.
Read full review
Mimecast
No answers on this topic
Scalability
KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
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Mimecast
The solution continues to grow and add features.
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Professional Services
KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
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Mimecast
Professional services for our setup was excellent, quick and knowledgeable.
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Return on Investment
KnowBe4
  • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
  • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
  • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
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Mimecast
  • Enhanced email security across the business.
  • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
  • The reporting side is practical, helps create a business case for the product, and shows its worth.
Read full review
ScreenShots

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.