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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    MediaValet

    Score8.8 out of 10
    N/AMediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.N/A
    Pricing
    LaserficheMediaValet
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    LaserficheMediaValet
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LaserficheMediaValet
    Considered Both Products
    Laserfiche
    No answer on this topic
    MediaValet
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    97%
    Would buy again
    36 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    97%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    96%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    25 Answers
    Features
    LaserficheMediaValet
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche and MediaValet
    Feature
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    MediaValet
    -
    Ratings
    Content capture & imaging9.024 Ratings00 Ratings
    File sync, storage & archiving8.024 Ratings00 Ratings
    Document management8.525 Ratings00 Ratings
    Records management9.024 Ratings00 Ratings
    Content search & retrieval8.524 Ratings00 Ratings
    Enterprise content collaboration8.019 Ratings00 Ratings
    Content publishing & creation8.516 Ratings00 Ratings
    Security, risk management & information governance9.023 Ratings00 Ratings
    Contract lifecycle management8.919 Ratings00 Ratings
    Automated workflows8.516 Ratings00 Ratings
    Mobile support8.010 Ratings00 Ratings
    Integration8.017 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Laserfiche and MediaValet
    Feature
    Laserfiche
    -
    Ratings
    MediaValet
    7.2
    12 Ratings
    1% above category average
    Dashboards00 Ratings7.211 Ratings
    Standard reports00 Ratings7.79 Ratings
    Custom reports00 Ratings6.88 Ratings
    Data exportability00 Ratings7.710 Ratings
    Content analytics00 Ratings6.710 Ratings
    DAM Features
    Comparison of DAM Features features of Laserfiche and MediaValet
    Feature
    Laserfiche
    -
    Ratings
    MediaValet
    7.7
    22 Ratings
    6% below category average
    Uploading assets00 Ratings8.321 Ratings
    Downloading assets00 Ratings8.322 Ratings
    Categories00 Ratings8.721 Ratings
    Asset storage00 Ratings9.120 Ratings
    Asset sharing00 Ratings8.121 Ratings
    Asset search00 Ratings8.321 Ratings
    Tagging system00 Ratings8.520 Ratings
    Content editing00 Ratings6.615 Ratings
    Metadata00 Ratings7.012 Ratings
    Collections00 Ratings8.315 Ratings
    User access00 Ratings8.519 Ratings
    DAM Integrations00 Ratings7.910 Ratings
    DAM API00 Ratings6.48 Ratings
    Workflow automations00 Ratings5.610 Ratings
    Related asset discovery00 Ratings6.713 Ratings
    Best Alternatives
    LaserficheMediaValet
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Adobe Bridge
    Score8.5 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Cloudinary
    Score9 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Acquia DAM (Widen)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LaserficheMediaValet
    Likelihood to Recommend
    9.0
    (48 ratings)
    9.9
    (37 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    8.8
    (4 ratings)
    Usability
    9.0
    (9 ratings)
    8.1
    (5 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (9 ratings)
    8.5
    (5 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (2 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LaserficheMediaValet
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
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    MediaValet
    MediaValet is well suited for DAM specific use cases, it provides robust features and functionality for sorting, segmenting and searching data so team members can easily access what they are looking for without knowing the platform. We find our Sales and Marketing teams both love this software for keeping marketing assets properly organized and available on demand whenever it's needed. This DAM solution is one of the most advanced out there and well suited for large teams looking to break silos.
    Incentivized
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    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    MediaValet
    • We love Portals, as a means of creating, editing and sending collections of pictures
    • The tagging system allows for end users to find our photos, without knowing where we put them
    • The system is quick
    • Apart from our initial edit for size, customers gets full sized uncompressed files
    Incentivized
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    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    MediaValet
    • I would love to have an improved MediaValet app. People send me pictures to my phone that need to go into the DAM, and it would be easier for me to upload from my phone rather than email to myself and then upload on the computer.
    • I would love to see upload dates displayed when searching for photos to add to the Portals I create.
    • I wish the delete feature didn't delete ALL of the pictures, even when they're in different categories.
    • It would be cool to somehow integrate MediaValet as a folder on the computer like dropbox.
    Incentivized
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    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
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    MediaValet
    It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
    Incentivized
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    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    MediaValet
    I gave MediaValet a 7 for overall usability because it is reliable and effective once you’re familiar with it, but it has a learning curve. The platform is powerful and well suited for managing large volumes of assets, but the interface can feel complex at times and some common actions take more steps than expected. With simpler navigation and a smoother onboarding experience for new users, usability could be even stronger.
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    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    MediaValet
    No answers on this topic
    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
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    MediaValet
    No answers on this topic
    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    MediaValet
    The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
    Incentivized
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    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    MediaValet
    No answers on this topic
    Implementation Rating
    Laserfiche
    No answers on this topic
    MediaValet
    I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
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    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    MediaValet
    MediaValet is much better and easier to use than File Explorer. MediaValet lets us search for photos, control who can access them, and not worry about our assets being deleted at random. This is critical for a government organization that oftentimes needs to search for assets from the distant past. MediaValet makes it much easier to tag our photos, add post dates, and set usage rights for each photo.
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    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    MediaValet
    • While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
    • I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
    • As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.
    Incentivized
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    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    MediaValet Screenshots

    Screenshot of MediaValet HomepageScreenshot of Face RecognitionScreenshot of MediaValet IntegrationsScreenshot of Category Level PermissionsScreenshot of Advanced Search