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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pollfish

    Score9.1 out of 10
    N/APollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.

    $0.95

    one-time fee per completed survey

    Pricing
    LaserfichePollfish
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    DIY Platform
    Starting at $0.95
    per response
    Full Service Projects
    Projects start at $5,000
    per project
    Enterprise
    Packages starting at $10,000
    per year annual commitment
    Offerings
    Pricing Offerings
    LaserfichePollfish
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LaserfichePollfish
    Considered Both Products
    Laserfiche
    No answer on this topic
    Prodege LLC
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    98%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    98%
    Happy with the feature set
    56 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    98%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    94%
    Implementation went as expected
    44 Answers
    Features
    LaserfichePollfish
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche and Pollfish
    Feature
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Pollfish
    -
    Ratings
    Content capture & imaging9.024 Ratings00 Ratings
    File sync, storage & archiving8.024 Ratings00 Ratings
    Document management8.525 Ratings00 Ratings
    Records management9.024 Ratings00 Ratings
    Content search & retrieval8.524 Ratings00 Ratings
    Enterprise content collaboration8.019 Ratings00 Ratings
    Content publishing & creation8.516 Ratings00 Ratings
    Security, risk management & information governance9.023 Ratings00 Ratings
    Contract lifecycle management8.919 Ratings00 Ratings
    Automated workflows8.516 Ratings00 Ratings
    Mobile support8.010 Ratings00 Ratings
    Integration8.017 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    7.6
    50 Ratings
    6% below category average
    Survey templates00 Ratings8.250 Ratings
    Themes00 Ratings6.535 Ratings
    Custom logo/branding00 Ratings8.135 Ratings
    Survey Content
    Comparison of Survey Content features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    8.5
    56 Ratings
    0% below category average
    Changes to live survey00 Ratings7.438 Ratings
    Question design help00 Ratings8.552 Ratings
    Multiple question types00 Ratings9.756 Ratings
    Survey Logic
    Comparison of Survey Logic features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    8.5
    54 Ratings
    2% above category average
    Survey logic flexibility00 Ratings8.554 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    8.3
    56 Ratings
    2% above category average
    Response tracking00 Ratings8.954 Ratings
    Data export00 Ratings8.456 Ratings
    Standard reports00 Ratings8.349 Ratings
    Custom reports00 Ratings7.541 Ratings
    Analytics00 Ratings8.346 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    8.9
    40 Ratings
    3% above category average
    Access controls00 Ratings8.940 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Laserfiche and Pollfish
    Feature
    Laserfiche
    -
    Ratings
    Pollfish
    9.1
    45 Ratings
    12% above category average
    Vendor-offered crowdsourcing00 Ratings9.542 Ratings
    Respondent restrictions00 Ratings8.741 Ratings
    Best Alternatives
    LaserfichePollfish
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LaserfichePollfish
    Likelihood to Recommend
    9.0
    (48 ratings)
    9.1
    (57 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    8.8
    (57 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (9 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LaserfichePollfish
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
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    Prodege LLC
    Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
    Incentivized
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    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    Prodege LLC
    • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
    • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
    • Be able to insert videos in order to make quick creativity tests.
    • Obtain quick results. Most of the times in only one day, even with specific segmentations.
    Incentivized
    Read full review
    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    Prodege LLC
    • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
    • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
    • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
    Incentivized
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    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
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    Prodege LLC
    No answers on this topic
    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Prodege LLC
    For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
    Incentivized
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    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    Prodege LLC
    No answers on this topic
    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
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    Prodege LLC
    No answers on this topic
    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    Prodege LLC
    No answers on this topic
    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Prodege LLC
    No answers on this topic
    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    Prodege LLC
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
    Incentivized
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    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    Prodege LLC
    • Drives a lot of traffic to our website when consumer insights pieces are put out
    • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
    • Drives our strategy for certain areas of our product development
    Incentivized
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    Pollfish Screenshots

    Screenshot of an executive ready report generated with AI Reports, with comprehensive AI survey analysis. The engine reads questionnaire context, runs statistical tests, and codes open-ended responses to draft a polished, evidence-based report.