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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize Video Conferencing

    Score9 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    RingEX

    Score8.8 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $20

    per month

    Pricing
    Lifesize Video ConferencingRingEX
    Editions & Modules
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Lifesize Video ConferencingRingEX
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar schedulingPricing is /user/month paid annually. Pricing increases when paid monthly. Core - $20/month (paid monthly) Advanced - $25/month (paid monthly) Ultra - $35/month (paid monthly) Customer Engagement Bundle - contact us for pricing
    More Pricing Information
    Community Pulse
    Lifesize Video ConferencingRingEX
    Considered Both Products
    Lifesize
    No answer on this topic
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    89%
    Would buy again
    167 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    93%
    Delivers good value for the price
    156 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    92%
    Happy with the feature set
    173 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    90%
    Lived up to sales and marketing promises
    137 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    88%
    Implementation went as expected
    149 Answers
    Features
    Lifesize Video ConferencingRingEX
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    8.9
    160 Ratings
    12% above category average
    RingEX
    9.5
    23 Ratings
    12% above category average
    High quality audio8.9160 Ratings9.525 Ratings
    High quality video8.9158 Ratings9.423 Ratings
    Low bandwidth requirements8.9150 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    9.0
    155 Ratings
    12% above category average
    RingEX
    9.9
    18 Ratings
    15% above category average
    Desktop sharing9.0155 Ratings9.921 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    8.9
    148 Ratings
    9% above category average
    RingEX
    9.7
    19 Ratings
    12% above category average
    Calendar integration8.9112 Ratings9.222 Ratings
    Meeting initiation8.9141 Ratings9.922 Ratings
    Record meetings / events8.9112 Ratings9.920 Ratings
    Slideshows8.996 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    9.0
    93 Ratings
    11% above category average
    RingEX
    8.7
    14 Ratings
    5% above category average
    Live chat9.092 Ratings8.717 Ratings
    Q&A9.062 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    9.0
    113 Ratings
    11% above category average
    RingEX
    8.9
    21 Ratings
    11% above category average
    Participant roles & permissions9.0113 Ratings9.223 Ratings
    User authentication00 Ratings8.621 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    RingEX
    8.5
    211 Ratings
    0% above category average
    Hosted PBX00 Ratings9.1118 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.6161 Ratings
    Directory of employee names00 Ratings8.8196 Ratings
    Call Management
    Comparison of Call Management features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    RingEX
    9.0
    220 Ratings
    3% above category average
    Answering rules00 Ratings8.9206 Ratings
    Call recording00 Ratings8.7190 Ratings
    Call park00 Ratings8.7171 Ratings
    Call screening00 Ratings8.7179 Ratings
    Message alerts00 Ratings8.9207 Ratings
    Business SMS/External Messaging00 Ratings9.226 Ratings
    Online Fax00 Ratings9.523 Ratings
    Voicemail Transcription00 Ratings9.326 Ratings
    Mobile apps
    Comparison of Mobile apps features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    RingEX
    9.3
    194 Ratings
    5% above category average
    Mobile app for iOS00 Ratings9.2170 Ratings
    Mobile app for Android00 Ratings9.4151 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Lifesize Video Conferencing and RingEX
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    RingEX
    9.0
    21 Ratings
    6% above category average
    Centralized communications management00 Ratings9.521 Ratings
    Team messaging00 Ratings9.220 Ratings
    Team document sharing00 Ratings8.517 Ratings
    Call and meeting analytics00 Ratings9.023 Ratings
    Best Alternatives
    Lifesize Video ConferencingRingEX
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lifesize Video ConferencingRingEX
    Likelihood to Recommend
    8.0
    (161 ratings)
    9.0
    (228 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    8.9
    (15 ratings)
    Usability
    8.4
    (36 ratings)
    8.7
    (11 ratings)
    Availability
    8.2
    (7 ratings)
    9.4
    (158 ratings)
    Performance
    8.2
    (15 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.0
    (48 ratings)
    5.3
    (28 ratings)
    In-Person Training
    7.3
    (2 ratings)
    7.3
    (1 ratings)
    Online Training
    9.1
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (135 ratings)
    8.1
    (6 ratings)
    Configurability
    7.7
    (10 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    7.4
    (10 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (18 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    8.2
    (6 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Lifesize Video ConferencingRingEX
    Likelihood to Recommend
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    RingCentral
    Everything just works. The interface is easily the best we've used or tested. The applications available are so good that it was easy to move away from using a desk phone. The admin interface is also easily the best we've used or tested.The licensing model for Teams integration is our only currently minor issue. I'm hopeful that will improve as we would love to integrate.
    Incentivized
    Read full review
    Pros
    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
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    RingCentral
    • Quick provision of new numbers to match business requirements.
    • Per-user and per-queue routing options to allow calls to end where you want (e.g., forwarding, multi-user answering, etc).
    • Geographically wide deployments - we have numbers from all across the globe, and we can stand up numbers even where we have no geographical presence.
    • No-hardware deployments. There is no need for on-premises hardware if you don't need it.
    • Bulletproof platform, we so rarely have any significant issues or widespread outages.
    Read full review
    Cons
    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
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    RingCentral
    • It will be nice to have more text room monthly.
    • Providing clear instructions on how to access features, as most features are buried in the tabs.
    • The ability to redial a number without having to go back to the settings buttons on the landlines will be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
    Read full review
    RingCentral
    We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
    Incentivized
    Read full review
    Usability
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
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    RingCentral
    They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
    Read full review
    Reliability and Availability
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
    Read full review
    RingCentral
    Because it works great. In case there's a Wi-Fi issue, communication does not stop because the mobile app can be use with regular cell phone data. During one year + 3 months I've have the service, there's been only one time when there were issues on RingEX's side; however, the time of resolution was on the same day.
    Incentivized
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    Performance
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
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    RingCentral
    Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
    Incentivized
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    Support Rating
    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
    Read full review
    RingCentral
    Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
    Incentivized
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    In-Person Training
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
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    RingCentral
    I really didn't know all the capabilities
    Incentivized
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    Online Training
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Implementation Rating
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
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    RingCentral
    If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
    Incentivized
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    Alternatives Considered
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
    Read full review
    RingCentral
    We are using these products like (Skype, Voip, TextNow, and Second line), but comparatively these products the RingEX has a good performance, because while we were using the other platform, we didn't get proper communication, we couldn't reach out the candidate, we lags to much into spam number, we couldn't communicate properly and the textnow we couldn't sigin sometime. When we start to use RingEX, we get much better productivity and proper communication with our clients.
    Incentivized
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    Contract Terms and Pricing Model
    Lifesize
    No answers on this topic
    RingCentral
    not to sign up for it or give them any money for a product that does not work
    Read full review
    Scalability
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
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    RingCentral
    We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
    Incentivized
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    Return on Investment
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
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    RingCentral
    • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
    • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
    Incentivized
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    ScreenShots

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed