Lifesize Video Conferencing vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lifesize Video Conferencing
Score 9.0 out of 10
N/A
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
$12.95
Call for pricing
TeamViewer
Score 8.5 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
Lifesize Video ConferencingTeamViewer
Editions & Modules
Enterprise
$12.95 per user/month
Call for pricing
Plus
$14.95 per user/month
Call for pricing
Standard
$16.95 per user/month
Call for pricing
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
Lifesize Video ConferencingTeamViewer
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
More Pricing Information
Community Pulse
Lifesize Video ConferencingTeamViewer
Considered Both Products
Lifesize Video Conferencing
Chose Lifesize Video Conferencing
LifeSize is as easy to use as Go-To or WebEx, but is as immersive a tool as Polycom. It's a happy middle-ground.
TeamViewer
Chose TeamViewer
Remote Desktop doesn't work like Teamviewer. Easier file transfer, cross-platform, mobile.
Features
Lifesize Video ConferencingTeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Lifesize Video Conferencing
8.9
161 Ratings
12% above category average
TeamViewer
-
Ratings
High quality audio8.9161 Ratings00 Ratings
High quality video8.9159 Ratings00 Ratings
Low bandwidth requirements8.9151 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Lifesize Video Conferencing
9.0
156 Ratings
13% above category average
TeamViewer
-
Ratings
Desktop sharing9.0156 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Lifesize Video Conferencing
8.9
149 Ratings
9% above category average
TeamViewer
-
Ratings
Calendar integration8.9113 Ratings00 Ratings
Meeting initiation8.9142 Ratings00 Ratings
Record meetings / events8.9112 Ratings00 Ratings
Slideshows8.997 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Lifesize Video Conferencing
9.0
93 Ratings
11% above category average
TeamViewer
-
Ratings
Live chat9.092 Ratings00 Ratings
Q&A9.062 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Lifesize Video Conferencing
9.0
114 Ratings
12% above category average
TeamViewer
-
Ratings
Participant roles & permissions9.0114 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Lifesize Video Conferencing
-
Ratings
TeamViewer
8.7
22 Ratings
5% below category average
Role-based user permissions00 Ratings8.722 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Lifesize Video Conferencing
-
Ratings
TeamViewer
8.5
504 Ratings
4% below category average
File transfer00 Ratings8.7473 Ratings
Instant message00 Ratings8.4436 Ratings
Access to sleeping/powered-off computers00 Ratings7.8332 Ratings
Session record00 Ratings8.4339 Ratings
Annotations00 Ratings8.7107 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Lifesize Video Conferencing
-
Ratings
TeamViewer
8.4
17 Ratings
0% above category average
Third-party software integrations00 Ratings8.417 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Lifesize Video Conferencing
-
Ratings
TeamViewer
9.0
27 Ratings
2% below category average
Attended device access00 Ratings9.527 Ratings
Unattended device access00 Ratings8.926 Ratings
Mobile device access00 Ratings8.125 Ratings
Virtual device access00 Ratings9.324 Ratings
Multiple-display support00 Ratings9.125 Ratings
Multiple concurrent sessions00 Ratings9.122 Ratings
Best Alternatives
Lifesize Video ConferencingTeamViewer
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lifesize Video ConferencingTeamViewer
Likelihood to Recommend
8.0
(162 ratings)
8.6
(560 ratings)
Likelihood to Renew
10.0
(24 ratings)
10.0
(64 ratings)
Usability
8.4
(37 ratings)
9.2
(57 ratings)
Availability
8.2
(7 ratings)
9.1
(5 ratings)
Performance
8.2
(15 ratings)
9.1
(5 ratings)
Support Rating
7.0
(49 ratings)
9.8
(50 ratings)
In-Person Training
7.3
(2 ratings)
9.1
(2 ratings)
Online Training
9.1
(5 ratings)
9.1
(4 ratings)
Implementation Rating
8.0
(136 ratings)
8.8
(119 ratings)
Configurability
7.7
(10 ratings)
9.1
(4 ratings)
Ease of integration
7.4
(10 ratings)
9.1
(5 ratings)
Product Scalability
8.2
(18 ratings)
9.1
(5 ratings)
Vendor post-sale
8.2
(6 ratings)
8.6
(5 ratings)
Vendor pre-sale
9.1
(3 ratings)
9.1
(5 ratings)
User Testimonials
Lifesize Video ConferencingTeamViewer
Likelihood to Recommend
Lifesize
Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
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TeamViewer
If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
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Pros
Lifesize
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
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Cons
Lifesize
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
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Likelihood to Renew
Lifesize
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
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TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
Lifesize
Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
Lifesize
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
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TeamViewer
Always available if setup correctly.
Read full review
Performance
Lifesize
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Lifesize
Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Lifesize
Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
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TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Lifesize
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
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TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Lifesize
Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
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TeamViewer
We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
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Alternatives Considered
Lifesize
When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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TeamViewer
AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
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Scalability
Lifesize
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
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TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Return on Investment
Lifesize
  • Training users on how to use the software is quick and easy.
  • Calling abroad saves a good chunk of money for both the end user and company.
  • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
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TeamViewer
Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
  • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
  • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
  • We can work from home or support our service technicians on the field any place, any time.
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ScreenShots

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations