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LinkedIn Sales Navigator for Gmail (discontinued) vs. Outreach

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LinkedIn Sales Navigator for Gmail (discontinued)

    Score8.5 out of 10
    N/ALinkedIn Sales Navigator for Gmail (formerly Rapportive) was offered as a Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile. Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which made some features of LinkedIn Sales Navigator accessible from within user's email inbox. But the products are…

    $0

    per month

    Outreach

    Score8.2 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A
    Pricing
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Outreach
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    96%
    Would buy again
    86 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    94%
    Happy with the feature set
    85 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    88%
    Implementation went as expected
    44 Answers
    Features
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Prospecting
    Comparison of Prospecting features of LinkedIn Sales Navigator for Gmail (discontinued) and Outreach
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    8.3
    21 Ratings
    7% above category average
    Outreach
    -
    Ratings
    Advanced search9.019 Ratings00 Ratings
    Identification of new leads7.521 Ratings00 Ratings
    List quality9.019 Ratings00 Ratings
    List upload/download8.017 Ratings00 Ratings
    Ideal customer targeting8.520 Ratings00 Ratings
    Load time/data access8.020 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of LinkedIn Sales Navigator for Gmail (discontinued) and Outreach
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    9.0
    24 Ratings
    15% above category average
    Outreach
    -
    Ratings
    Contact information8.022 Ratings00 Ratings
    Company information9.024 Ratings00 Ratings
    Industry information10.023 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of LinkedIn Sales Navigator for Gmail (discontinued) and Outreach
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    6.9
    22 Ratings
    7% below category average
    Outreach
    -
    Ratings
    Lead qualification process8.018 Ratings00 Ratings
    Smart lists and recommendations8.018 Ratings00 Ratings
    Salesforce integration5.516 Ratings00 Ratings
    Company/business profiles7.522 Ratings00 Ratings
    Alerts and reminders8.015 Ratings00 Ratings
    Data hygiene4.020 Ratings00 Ratings
    Automatic data refresh7.520 Ratings00 Ratings
    Tags7.017 Ratings00 Ratings
    Filters and segmentation6.518 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of LinkedIn Sales Navigator for Gmail (discontinued) and Outreach
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    7.5
    15 Ratings
    1% above category average
    Outreach
    -
    Ratings
    Sales email templates8.014 Ratings00 Ratings
    Append emails to records7.015 Ratings00 Ratings
    Best Alternatives
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Small Businesses
    Owler
    Score9.7 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    LinkedIn Sales Navigator
    Score8.5 out of 10
    Groove (legacy product)
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Likelihood to Recommend
    9.0
    (26 ratings)
    8.5
    (263 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.5
    (11 ratings)
    Usability
    8.5
    (2 ratings)
    8.4
    (213 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (62 ratings)
    User Testimonials
    LinkedIn Sales Navigator for Gmail (discontinued)Outreach
    Likelihood to Recommend
    Discontinued Products
    The Sales Navigator has allowed us to increase our awareness of our potential lead pool and has allowed us to grow our customer base. The system is easy to use and allows us to have great control over the number of leads we can see and the number of leads that we can connect to. Using the system has also helped us in being able to manage the number of leads that we can send.
    Incentivized
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    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    Discontinued Products
    • Has many filter capabilities for me to find exactly who I am looking for.
    • Integrates with other prospecting tools to create a well rounded with the information it can collect.
    • Integrates with SFDC- automatically uploads them as leads.
    • Integrates with Salesloft for me to easily start the cadence.
    Incentivized
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    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
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    Cons
    Discontinued Products
    • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
    • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
    Incentivized
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    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
    Read full review
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
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    Usability
    Discontinued Products
    The user interface is very user-friendly and easy to navigate. The workflow is an easy thing to incorporate into your day-to-day as a sales person. It’s very rare that I come across a glitch or website slowness. The collaborative Aspect is also a plus when I am working with others on my sales team
    Incentivized
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    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
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    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
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    Performance
    Discontinued Products
    No answers on this topic
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
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    Support Rating
    Discontinued Products
    I have never used Their support
    Incentivized
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    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
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    In-Person Training
    Discontinued Products
    No answers on this topic
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
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    Online Training
    Discontinued Products
    No answers on this topic
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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    Implementation Rating
    Discontinued Products
    No answers on this topic
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    LinkedIn Sales Navigators provides different services than most other products and has the unique ability to take advantage of LinkedIn's proprietary user data. That also comes with a drawback that the system is dependent on users to update their data in a timely and accurate manner in order to get the correct intel back to users. I'd recommend other products like Seamless.ai or MediaRadar for more accurate and updated contact information, but also to use LinkedIn Sales Navigator for Gmail for better market and company intel, timely pitching opportunities and seamless integration between Gmail and LinkedIn.
    Incentivized
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    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
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    Scalability
    Discontinued Products
    No answers on this topic
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
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    Return on Investment
    Discontinued Products
    • Really lets me leverage my entire business network
    • Empowers me to see the prospect's whole picture (who they know, where they went, what they do) and take advantage of that opening
    • We have no other system like it, so it's irreplaceable for us
    Incentivized
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    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
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    ScreenShots

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.