Litmus vs. ReachMail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Litmus
Score 8.8 out of 10
N/A
Litmus is an email marketing solution that helps users to create error-free emails in less time. The platform is used to build email campaigns faster, personalize them and test them thoroughly, monitor deliverability, and analyze email performance.
$99
per month
ReachMail
Score 9.4 out of 10
N/A
ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.
$9
per month
Pricing
LitmusReachMail
Editions & Modules
No answers on this topic
Basic
$9.00
per month
Prro
$29.00
per month
Offerings
Pricing Offerings
LitmusReachMail
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLitmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.—
More Pricing Information
Features
LitmusReachMail
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Litmus
5.1
331 Ratings
44% below category average
ReachMail
9.2
9 Ratings
14% above category average
WYSIWYG email editor7.341 Ratings9.07 Ratings
Dynamic content7.239 Ratings10.06 Ratings
Ability to test dynamic content7.8213 Ratings10.06 Ratings
Landing pages2.63 Ratings5.04 Ratings
A/B testing1.84 Ratings10.05 Ratings
Mobile optimization8.9322 Ratings9.05 Ratings
Email deliverability reporting7.7234 Ratings10.08 Ratings
List management1.82 Ratings10.09 Ratings
Triggered drip sequences1.01 Ratings10.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Litmus
6.7
218 Ratings
13% below category average
ReachMail
9.7
9 Ratings
24% above category average
Dashboards5.610 Ratings10.08 Ratings
Standard reports7.8217 Ratings9.09 Ratings
Custom reports6.7153 Ratings10.05 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Litmus
8.5
320 Ratings
6% above category average
ReachMail
9.8
1 Ratings
20% above category average
URL Validation8.1242 Ratings10.01 Ratings
Link Tracking8.1212 Ratings10.01 Ratings
Spam Testing8.4241 Ratings10.01 Ratings
Email Previews9.3318 Ratings10.01 Ratings
Image Validation00 Ratings9.01 Ratings
Inbox Display00 Ratings10.01 Ratings
Email Accessibility Tools00 Ratings10.01 Ratings
Spelling and Grammar Check00 Ratings9.01 Ratings
Best Alternatives
LitmusReachMail
Small Businesses
VerticalResponse
VerticalResponse
Score 10.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.5 out of 10
Emma by Marigold
Emma by Marigold
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LitmusReachMail
Likelihood to Recommend
9.0
(343 ratings)
10.0
(11 ratings)
Likelihood to Renew
8.0
(25 ratings)
-
(0 ratings)
Usability
10.0
(19 ratings)
10.0
(2 ratings)
Availability
9.1
(6 ratings)
-
(0 ratings)
Performance
7.4
(6 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(10 ratings)
-
(0 ratings)
Configurability
7.3
(5 ratings)
-
(0 ratings)
Ease of integration
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.5
(6 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.2
(3 ratings)
-
(0 ratings)
User Testimonials
LitmusReachMail
Likelihood to Recommend
Litmus Software
At Atlantis Resorts Dubai, we use Litmus all the time to make sure our emails look great and perform well. When Litmus is Super Useful: 1. Checking how emails appear across different devices and inboxes. 2. Run spam tests to avoid landing in junk folders. 3. Tracking how guests engage with our emails. 4. Getting quick feedback from the team with easy previews. When It’s Not the Best Fit: 1. For deep deliverability insights— While flags spam risks, it does not replace dedicated deliverability tools for inbox placement tracking. 2. For complex dynamic content testing, Dynamic content previews can be limited, especially for complex personalization rules
Read full review
ReachMail, Inc
The free Reachmail account (which I have used for several small organizations) is a good tool where there are limited or zero email marketing dollars, a contact audience of up to 5,000 subscribers, and a max of 15,000 monthly emails. The pricing levels are really reasonable for volume requirements, including custom plans for infrequent mailings. If there are constraints (time and/or design experience) that require a large choice of ready-made contemporary templates without graphic or font modifications, then this probably isn't a good email marketing tool.
Read full review
Pros
Litmus Software
  • The comment and tagging ability - we're able to easily tag the correct person with the exact changes that are needed.
  • Makes the QA and approval process for email SO easy. The entire process is streamlined and efficient.
  • From a campaign manager perspective and the one QA'ing emails - there's truly zero learning curve. It's so easy to jump in and figure out how to manage and work, which is not always the case for software!
Read full review
ReachMail, Inc
  • I have a $10 account, but customer support treat me like a princess. They even added a feature to one page to remedy a problem I was having with that page. They care about their customers.
  • ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics.
  • These folks know what they’re doing. I can’t speak highly enough about ReachMail.
Read full review
Cons
Litmus Software
  • When creating a tracking code, I would like to see a button that says "Create New" without having to return to the main page.
  • When creating a tracking code, I would like to have no expiration option.
  • There is a little bit more personalization for the personalization content (being able to access the code HTML and not only the snippet).
Read full review
ReachMail, Inc
  • There are no batch report downloads. When I have multiple variations and waves in a campaign, I have to download reports individually. I'd like for a way to download one report of all sends during a certain time period, or given another set of parameters.
  • It would save a lot of time if we had the ability to upload multiple images or assets at once.
  • There's only a two-level "tree" of organization of lists and suppression lists. It would be great if we had the abililty to nest lists into better categories, rather than having to scroll through one giant list of suppressions or deployment lists. Something like a 2015 folder, then inside that a Business Unit folder, then inside that, a Campaign folder, etc. This would make things much easier to find.
Read full review
Likelihood to Renew
Litmus Software
It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
Read full review
ReachMail, Inc
No answers on this topic
Usability
Litmus Software
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Read full review
ReachMail, Inc
Their team is knowledgable and willing to help offer insight and support to build out the right campaigns to fit our business needs and goals
Read full review
Reliability and Availability
Litmus Software
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
Read full review
ReachMail, Inc
No answers on this topic
Performance
Litmus Software
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
Read full review
ReachMail, Inc
No answers on this topic
Support Rating
Litmus Software
I have never relied on Litmus support, the product is pretty easy to use once implemented
Read full review
ReachMail, Inc
No answers on this topic
In-Person Training
Litmus Software
It was very informative one on one session for me. I was able to use Litmus without any issues.
Read full review
ReachMail, Inc
No answers on this topic
Online Training
Litmus Software
It has all the required information.
Read full review
ReachMail, Inc
No answers on this topic
Implementation Rating
Litmus Software
I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
Read full review
ReachMail, Inc
No answers on this topic
Alternatives Considered
Litmus Software
This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
Read full review
ReachMail, Inc
In my opinion, ReachMail is a good competitor to Mailchimp, probably has more features though and analytics to help organize information. There are also a lot more third party integrations that have helped us compared to other apps that we've tried before, but ReachMail has been the most useful, for me personally and my team
Read full review
Scalability
Litmus Software
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
Read full review
ReachMail, Inc
No answers on this topic
Return on Investment
Litmus Software
  • Because of Litmus, we were able to save ~5-7 hours per week per person on time coding and editing emails.
  • We actually use Everest for deliverability monitoring, but from poking around Litmus, it looks like there are some beneficial deliverability features that would help improve email pre-send.
  • N/A
Read full review
ReachMail, Inc
  • None. I signed up for a pay account so only had to spend a dollar for the first month. Even that was a waste as I simply can't send emails out with their forced unsubscribe header. If it was the typical CAN-SPAM footer it would be fine, but it just looks awful.
Read full review
ScreenShots

Litmus Screenshots

Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.