LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…
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Slack
Score 9.0 out of 10
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Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The…
$0
per month per user
Pricing
LumApps
Slack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
LumApps
Slack
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Pricing is upon request.
*Per active user, per month, when paying once a year.
Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, …
Verified User
Consultant
Chose LumApps
LumApps offers organizations both a data push and a data pull option. Controlling page viewership by the audience sets this tool apart from many other communication options. When organizations put in the appropriate design time effort to leverage LumApps' feature set, their …
We used Jive previously. From a capability standpoint, Jive was very strong. It could do a lot, and it did it mostly well. However, Jive was purchased and the company that bought them ruined the product. We would have severe downtime (sometimes for multiple days), and support …
Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content. Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
Well suited to on the fly questions and project notifications from other systems. Also well suited to keeping a record of discussions and ensuring those who aren't available in the moment can still see everything in the channels so they keep apprised of project details/discussions. It's not really great for when you need to sit down and demo something and brainstorm, but it can be used to note a summary for everyone on the project with the results of brainstorming sessions.
The editing user interface is a bit wonky and occasionally glitchy.
The back-end options are not organized super well, which can make it confusing to find the right settings.
The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
Undoubtedly Slack’s search function is powerful but sometimes it is difficult to find specific messages or files in very active channels with high message volumes. This needs an improvement.
I have experienced notification issues on my phone. I am not receiving notifications and have missed important updates as a result. I tried uninstalling and reinstalling the app, but the problem still persists.
The Business Plus plan does not include support for data loss prevention or offline backup providers.
Slack is wonderful, it is a tool that changed our perspective and our way to work. We used to use another one, which was purely and sorely designed to messages. Slack provides us that possibility and more, all the other functions that we daily use in our work routine, not to mention the fact that Slack has a wonderful design and it's really easy to use and adapt.
If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
Applications can cause slowdown when onboarding because of the learning curve. Slack is user friendly and very easy to teach new users how to navigate the app. Installation is fairly quick, which also saves a lot of time when setting up new computers and users
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
It was too email centric - you get too many emails telling you to go there, so it seemed inefficient. There wasn't enough non-project functionality so it was never really "always open" for people the way Slack is, it just felt like an extra thing to do, rather than a tool that was truly integrated into our workday.
after migration, it has reduced time for Internal Comms to create and publish content (for some content that we can import as a chart, like anniversary celebrations, we've been able to reduce the time from 4-6 hours down to about 15 minutes)
we haven't used long it enough to see ROI on other facets, but not having divisions create their own websites unbeknownst to anyone else is invaluable
When looking at whether to invest in Slack vs. Microsoft Teams, I always recommend Slack. Slack's interface is a lot easier to learn and is more user-friendly.
I would recommend Slack, no matter the price tag, the ease of communication and making announcements for our team is priceless. From little things to "there's pizza in the break room!" to important updates for the whole team, it truly makes communication very easy and frequent.
If you have a lot of team members who are remote, Slack is invaluable. It's more personal and lighthearted than emailing and quicker.
