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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Webex Calling

    Score8.8 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Intuit MailchimpWebex Calling
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Intuit MailchimpWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Intuit MailchimpWebex Calling
    Considered Both Products
    Intuit
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    92%
    Would buy again
    187 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    97%
    Delivers good value for the price
    169 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    96%
    Happy with the feature set
    196 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    94%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    97%
    Implementation went as expected
    142 Answers
    Features
    Intuit MailchimpWebex Calling
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    Webex Calling
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    11% above category average
    Webex Calling
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    4% above category average
    Webex Calling
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    8% above category average
    Webex Calling
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    10% above category average
    Webex Calling
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    4% above category average
    Webex Calling
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    8.8
    51 Ratings
    4% above category average
    High quality audio00 Ratings8.851 Ratings
    High quality video00 Ratings8.749 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    8.9
    49 Ratings
    4% above category average
    Desktop sharing00 Ratings8.949 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    9.1
    49 Ratings
    6% above category average
    Calendar integration00 Ratings9.146 Ratings
    Meeting initiation00 Ratings9.147 Ratings
    Record meetings / events00 Ratings9.146 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    9.1
    43 Ratings
    9% above category average
    Live chat00 Ratings9.143 Ratings
    Online Events Security
    Comparison of Online Events Security features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    9.0
    46 Ratings
    13% above category average
    User authentication00 Ratings8.946 Ratings
    Participant roles & permissions00 Ratings9.243 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    7.2
    192 Ratings
    16% below category average
    Hosted PBX00 Ratings8.4146 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings5.1105 Ratings
    Directory of employee names00 Ratings8.9180 Ratings
    Call Management
    Comparison of Call Management features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    8.3
    193 Ratings
    5% below category average
    Answering rules00 Ratings8.6175 Ratings
    Call recording00 Ratings8.7168 Ratings
    Call park00 Ratings8.4163 Ratings
    Call screening00 Ratings8.5154 Ratings
    Message alerts00 Ratings7.5125 Ratings
    Business SMS/External Messaging00 Ratings8.430 Ratings
    Online Fax00 Ratings8.220 Ratings
    Voicemail Transcription00 Ratings8.243 Ratings
    Mobile apps
    Comparison of Mobile apps features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    8.3
    185 Ratings
    6% below category average
    Mobile app for iOS00 Ratings8.4168 Ratings
    Mobile app for Android00 Ratings8.3152 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Intuit Mailchimp and Webex Calling
    Feature
    Intuit Mailchimp
    -
    Ratings
    Webex Calling
    8.8
    50 Ratings
    3% above category average
    Centralized communications management00 Ratings9.047 Ratings
    Team messaging00 Ratings9.047 Ratings
    Team document sharing00 Ratings8.743 Ratings
    Call and meeting analytics00 Ratings8.648 Ratings
    Best Alternatives
    Intuit MailchimpWebex Calling
    Small Businesses
    Vbout
    Score9.9 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    8x8 Work
    Score8.7 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Avaya Aura
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpWebex Calling
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.8
    (214 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    8.6
    (8 ratings)
    Usability
    8.5
    (477 ratings)
    9.3
    (12 ratings)
    Availability
    9.5
    (6 ratings)
    9.3
    (2 ratings)
    Performance
    8.9
    (7 ratings)
    9.3
    (2 ratings)
    Support Rating
    8.8
    (20 ratings)
    8.7
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (6 ratings)
    8.7
    (2 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Intuit MailchimpWebex Calling
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Cisco
    easy to set up, fewer failure points, and it is all in the same location as the rest of the tenant configurations. Lots of PSTN providers are available and options to choose from. easier to create routing, but at the same time, simplified all the rules needed in CUCM. Great way to see all users, devices, and licenses. Call analytics needs improvement, but otherwise it's a great product.
    Incentivized
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    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
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    Cisco
    • Has clients for multiple platforms and devices
    • Uses existing network connections instead of hardwired phone lines
    • Client can be consolidated with other communications methods (Slack, Zoom, Chat) in one place
    • Client is simple to use
    • Client integrates with remainder of physical phone system for special cases (university main reception number, for instance)
    • Handles call routing to different locations well
    • Integrates with existing computer audio (for instance, Apple AirPods)
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Cisco
    • Webex Calling supports limited codecs that are generally accepted all over the world but it would be good to see if they add transcoding support.
    • The local gateway option is designed more for on premise PBX communication. It would be good to see if it is developed more as a local PSTN breakout where local SIP trunk or local PRI is terminated.
    • We would like to see more of the dial plan features like CLI manipulation, translation, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Cisco
    The service can be intermittent and the call forwarding feature will not always work perfectly. There will be periods of time where the calling feature will not work at all and people on the other end can hear me but I am unable to hear them. It also requires a fairly strong signal which can be an issue if you work somewhere remote or a building without much service.
    Incentivized
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Cisco
    Cisco Webex Calling is an outstanding cloud collaboration that includes enterprise-grade cloud phone system designed for the modern hybrid workplace. Webex Calling integrates calling, messaging, and meetings into a single, intuitive platform, empowering your teams with unparalleled flexibility and productivity. Benefit from advanced features like HD audio and video, voicemail to email, call forwarding, and intelligent call routing, ensuring crystal-clear communication and efficient workflows from any device, anywhere. Webex Calling prioritizes security and reliability, offering redundant data centers and end-to-end encryption to safeguard your conversations. Its scalable architecture effortlessly adapts to your envolving business needs, providing a future-proof communication foundation. Enhance collaboration and streamline operations with a solution that's not just a phone system, but a comprehensive communication hub.
    Incentivized
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    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
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    Cisco
    I've not actually had it ever be unavailable when I needed to use it. As mentioned before, a network outage would take it down, but we have redundant systems for our network connections with automatic failover.
    Incentivized
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    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
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    Cisco
    I don't really see this impacting any other system performance at all. The client is very light use on resources, even on my iPhone. I don't know what else it connects to behind the scenes other then the campus directory, but I haven't seen or heard of any impacts. It seems fairly self contained except for wherever it interfaces with the general telephone system connectivity outside the campus.
    Incentivized
    Read full review
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    Cisco
    I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
    Read full review
    In-Person Training
    Intuit
    No answers on this topic
    Cisco
    We did it inhouse for our teams
    Incentivized
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    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    Cisco
    The company uses Microsoft Teams. They do use Microsoft Teams right now and for a long time a lot of the different practices have been using on-premise, contact Call Manager and Unified Communications Express. But Cisco WebEx, the cloud-based product is one of the new ones. And some of our other site practices are also using RingCentral. So cloud calling is not new to the company. For those of us who are familiar with Cisco products, the transition to WebEx calling is not as difficult as it might be for some other products. Going from on-prem to RingCentral, there is more of a learning curve with.
    Incentivized
    Read full review
    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Cisco
    So far it has been very reliable, with very little down time that was associated with the product itself. We have had network outages due to external factors such as construction cutting a fiber link, but other than that kind of thing not much for failures.
    Incentivized
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    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    Cisco
    • Certainly when it comes to my client base, they certainly understand the benefits of the full end-to-end, Cisco stack. And when I talk about a calling platform in regards to it simply being a call from one end to another or a message from one end to another, Cisco provides so much more because it enables all that AI and I guess analytical data of which the endpoints cover. So when it comes to integrating with a meeting room experience and you're in a meeting room that can cater for up to 20 people, but say for example, only two or three people on average utilize that room, that type of safe spacing information gets transmitted into other business decisions that can benefit the business from an ROI perspective such as rearranging the interior design to create better outcomes for worker experiences. So much more than just a calling platform.
    Incentivized
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    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

    Webex Calling Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot