ManageEngine OpManager vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 8.4 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$95
per year
New Relic
Score 8.0 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
ManageEngine OpManagerNew Relic
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
ManageEngine OpManagerNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerNew Relic
Considered Both Products
ManageEngine OpManager
Chose ManageEngine OpManager
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our …
New Relic

No answer on this topic

Features
ManageEngine OpManagerNew Relic
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.6
45 Ratings
7% above category average
New Relic
-
Ratings
Automated network device discovery8.944 Ratings00 Ratings
Network monitoring9.342 Ratings00 Ratings
Baseline threshold calculation7.841 Ratings00 Ratings
Alerts9.344 Ratings00 Ratings
Network capacity planning7.733 Ratings00 Ratings
Packet capture analysis8.930 Ratings00 Ratings
Network mapping8.234 Ratings00 Ratings
Customizable reports8.543 Ratings00 Ratings
Wireless infrastructure monitoring7.731 Ratings00 Ratings
Hardware health monitoring9.245 Ratings00 Ratings
Best Alternatives
ManageEngine OpManagerNew Relic
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.3 out of 10
Sumo Logic
Sumo Logic
Score 9.1 out of 10
Enterprises
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.3 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine OpManagerNew Relic
Likelihood to Recommend
8.6
(45 ratings)
7.8
(141 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.8
(16 ratings)
Usability
9.0
(12 ratings)
8.1
(11 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(7 ratings)
9.0
(7 ratings)
Implementation Rating
9.0
(1 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
ManageEngine OpManagerNew Relic
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
Read full review
New Relic
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
Read full review
Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
  • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
  • Set Up Notifications And Reports.
  • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
Read full review
New Relic
  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
Read full review
Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
  • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
  • Configuring the advanced features may require a learning curve.
Read full review
New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
Read full review
Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
Read full review
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Read full review
Reliability and Availability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
Read full review
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
Implementation Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
Read full review
New Relic
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
Read full review
Scalability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
  • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
  • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
  • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
Read full review
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager