ManageEngine OpManager vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 9.0 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$95
per year
New Relic
Score 8.1 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
ManageEngine OpManagerNew Relic
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
ManageEngine OpManagerNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerNew Relic
Considered Both Products
ManageEngine OpManager
Chose ManageEngine OpManager
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our …
New Relic

No answer on this topic

Top Pros
Top Cons
Features
ManageEngine OpManagerNew Relic
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.8
39 Ratings
5% above category average
New Relic
-
Ratings
Automated network device discovery8.738 Ratings00 Ratings
Network monitoring9.236 Ratings00 Ratings
Baseline threshold calculation8.935 Ratings00 Ratings
Alerts9.539 Ratings00 Ratings
Network capacity planning8.928 Ratings00 Ratings
Packet capture analysis8.324 Ratings00 Ratings
Network mapping8.028 Ratings00 Ratings
Customizable reports8.437 Ratings00 Ratings
Wireless infrastructure monitoring8.525 Ratings00 Ratings
Hardware health monitoring9.339 Ratings00 Ratings
Best Alternatives
ManageEngine OpManagerNew Relic
Small Businesses
NinjaOne
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Score 9.3 out of 10
InfluxDB
InfluxDB
Score 8.7 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.5 out of 10
GitLab
GitLab
Score 8.7 out of 10
Enterprises
PingPlotter
PingPlotter
Score 9.5 out of 10
GitLab
GitLab
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine OpManagerNew Relic
Likelihood to Recommend
9.2
(39 ratings)
7.9
(128 ratings)
Likelihood to Renew
8.2
(3 ratings)
8.8
(16 ratings)
Usability
9.0
(6 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.0
(7 ratings)
9.0
(7 ratings)
Implementation Rating
9.0
(1 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
ManageEngine OpManagerNew Relic
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
Read full review
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review
Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
  • Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
  • MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.
Read full review
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
Read full review
Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
Read full review
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
We are extremely pleased with the network discovery feature of ManageEngine OpManager. It greatly streamlines the process of discovering our network. Additionally, the bandwidth utilization feature is crucial. The detailed bandwidth and traffic reports aid in monitoring traffic at various levels.
Read full review
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
Read full review
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Better visibility of the network
  • Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
  • Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site
Read full review
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager