Maximizer CRM vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maximizer CRM
Score 8.1 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Maximizer CRMSAP Sales Cloud
Editions & Modules
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
No answers on this topic
Offerings
Pricing Offerings
Maximizer CRMSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$29 per user/MonthNo setup fee
Additional DetailsAll pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Community Pulse
Maximizer CRMSAP Sales Cloud
Features
Maximizer CRMSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Maximizer CRM
1.8
5 Ratings
125% below category average
SAP Sales Cloud
8.3
138 Ratings
7% above category average
Customer data management / contact management1.15 Ratings8.4134 Ratings
Workflow management1.14 Ratings8.5134 Ratings
Territory management1.14 Ratings8.0119 Ratings
Opportunity management1.15 Ratings8.6131 Ratings
Integration with email client (e.g., Outlook or Gmail)1.14 Ratings8.1126 Ratings
Contract management3.14 Ratings8.1126 Ratings
Quote & order management1.13 Ratings8.5124 Ratings
Interaction tracking4.05 Ratings8.5125 Ratings
Channel / partner relationship management2.15 Ratings8.3122 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Maximizer CRM
1.1
4 Ratings
150% below category average
SAP Sales Cloud
8.5
118 Ratings
11% above category average
Case management1.14 Ratings8.3113 Ratings
Call center management1.13 Ratings8.8104 Ratings
Help desk management1.13 Ratings8.5106 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
150% below category average
SAP Sales Cloud
8.1
123 Ratings
5% above category average
Lead management1.15 Ratings8.1122 Ratings
Email marketing1.15 Ratings8.1106 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
150% below category average
SAP Sales Cloud
8.2
132 Ratings
7% above category average
Task management1.15 Ratings8.1126 Ratings
Billing and invoicing management1.13 Ratings8.2106 Ratings
Reporting1.14 Ratings8.3122 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
SAP Sales Cloud
8.3
131 Ratings
9% above category average
Forecasting1.15 Ratings8.2122 Ratings
Pipeline visualization1.15 Ratings8.6123 Ratings
Customizable reports1.15 Ratings8.1127 Ratings
Customization
Comparison of Customization features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
150% below category average
SAP Sales Cloud
8.1
128 Ratings
6% above category average
Custom fields1.15 Ratings8.0128 Ratings
Custom objects1.04 Ratings7.9122 Ratings
Scripting environment1.15 Ratings8.4105 Ratings
API for custom integration1.15 Ratings8.0114 Ratings
Security
Comparison of Security features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
154% below category average
SAP Sales Cloud
9.0
131 Ratings
7% above category average
Single sign-on capability1.13 Ratings9.1124 Ratings
Role-based user permissions1.14 Ratings8.9125 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Maximizer CRM
1.1
3 Ratings
148% below category average
SAP Sales Cloud
8.7
92 Ratings
16% above category average
Social data1.13 Ratings8.692 Ratings
Social engagement1.13 Ratings8.989 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Maximizer CRM
1.0
5 Ratings
153% below category average
SAP Sales Cloud
8.3
108 Ratings
11% above category average
Marketing automation1.05 Ratings8.2104 Ratings
Compensation management1.04 Ratings8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
Maximizer CRM
1.1
5 Ratings
149% below category average
SAP Sales Cloud
8.2
113 Ratings
9% above category average
Mobile access1.15 Ratings8.2113 Ratings
Best Alternatives
Maximizer CRMSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Maximizer CRMSAP Sales Cloud
Likelihood to Recommend
1.1
(5 ratings)
8.3
(149 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.0
(14 ratings)
Usability
1.0
(1 ratings)
7.0
(9 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
1.0
(2 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(109 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Maximizer CRMSAP Sales Cloud
Likelihood to Recommend
Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Maximizer Services, Inc.
The CRM didn’t have the capability I expected
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Maximizer Services, Inc.
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Maximizer Services, Inc.
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Maximizer Services, Inc.
No answers on this topic
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Maximizer Services, Inc.
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization