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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Typeform

    Score8.1 out of 10
    N/ATypeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…

    $30

    *Per Month

    Pricing
    Microsoft 365Typeform
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Essentials
    $30
    *Per Month
    Professional
    $35
    *Per Month
    Premium
    $59
    *Per Month
    Offerings
    Pricing Offerings
    Microsoft 365Typeform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.*For annual contract.
    More Pricing Information
    Community Pulse
    Microsoft 365Typeform
    Considered Both Products
    Microsoft
    No answer on this topic
    Typeform
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    67%
    Would buy again
    8 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    70%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    92%
    Implementation went as expected
    11 Answers
    Features
    Microsoft 365Typeform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    8.4
    49 Ratings
    4% above category average
    Survey templates00 Ratings7.246 Ratings
    Themes00 Ratings8.749 Ratings
    Custom logo/branding00 Ratings9.347 Ratings
    Survey Content
    Comparison of Survey Content features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    8.8
    49 Ratings
    3% above category average
    Changes to live survey00 Ratings8.244 Ratings
    Question design help00 Ratings9.041 Ratings
    Multiple question types00 Ratings9.149 Ratings
    Survey Logic
    Comparison of Survey Logic features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    8.4
    43 Ratings
    0% above category average
    Survey logic flexibility00 Ratings8.443 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    7.5
    48 Ratings
    8% below category average
    Response tracking00 Ratings9.147 Ratings
    Data export00 Ratings8.845 Ratings
    Standard reports00 Ratings6.343 Ratings
    Custom reports00 Ratings5.929 Ratings
    Analytics00 Ratings7.641 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    8.7
    33 Ratings
    1% above category average
    Access controls00 Ratings9.130 Ratings
    Compliance00 Ratings8.227 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Microsoft 365 and Typeform
    Feature
    Microsoft 365
    -
    Ratings
    Typeform
    7.2
    26 Ratings
    11% below category average
    Vendor-offered crowdsourcing00 Ratings8.79 Ratings
    Respondent restrictions00 Ratings5.825 Ratings
    Best Alternatives
    Microsoft 365Typeform
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365Typeform
    Likelihood to Recommend
    8.4
    (262 ratings)
    7.3
    (49 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (30 ratings)
    7.4
    (13 ratings)
    Support Rating
    8.9
    (54 ratings)
    5.7
    (7 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft 365Typeform
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Typeform
    Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Typeform
    • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
    • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
    • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
    • Visually pleasing designs with use of themes, images and video to match your branding.
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Typeform
    • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
    • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
    • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Typeform
    We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Typeform
    Typeform takes a little bit of getting used to. Compared to Google Forms there are a lot more parts to the software and customizing the form isn't as intuitive. I have also found that embedding it into one smaller section of a webpage seamlessly can be a little tricky. But everything can be figured out eventually and the analytics are very good.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
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    Typeform
    I haven't used the support portion of Typeform, as everything was quite easy to use. I have never encountered a situation where I did not know what to do or how to fix something myself. Typeform is very easy to adopt within any organization, no matter if you understand tech or not.
    Incentivized
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    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Typeform
    No answers on this topic
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Typeform
    When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
    Incentivized
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    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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    Typeform
    • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
    • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
    Incentivized
    Read full review
    ScreenShots