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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8.1 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Nintex

    Score7.9 out of 10
    N/ANintex offers a platform that helps companies discover, automate, and optimize business processes.

    $480

    Minimum 1,000 users per user

    SAP Business One

    Score8.5 out of 10
    N/ASAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

    $99

    per month

    Pricing
    Microsoft Dynamics 365NintexSAP Business One
    Editions & Modules
    No answers on this topic
    Enterprise - Process Platform
    $480
    Minimum 1,000 users per user
    Limited
    $99.00
    per month
    Starter
    $110.00
    per month
    Pro
    $132.00
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365NintexSAP Business One
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365NintexSAP Business One
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Nintex
    Chose Nintex
    Xmind was great for mind mapping, but when I tried to use it as a process mapper, I found it was rather lacking. It has its uses, but process mapping (at least for us in our stage and phase of mapping) was not up to the task, unfortunately. We didn't have any other software we …
    Incentivized
    Chose Nintex
    Nintex Process Platform was pretty comparable to these options. The major things that stood out for Nintex Process Platform, which ultimately made us select it, was the ease of use for the end users and the ability to report on the process. SharePoint workflow was the solution …
    Incentivized
    Chose Nintex
    Price, easy to use and deploy, sharepoint integration, comatibility with other Microsoft tools;
    Incentivized
    Chose Nintex
    As a rule of thumb, we generally don't support SPD workflows as in a lot of cases an end user will build them and then leave the company and nobody knows what they did or can truly support them. We encourage our end users to adopt Nintex products as it's much easier to cross …
    Incentivized
    SAP
    Chose SAP Business One
    SAP Business One is a good fit for an organization that wants to transform its business operation with a reasonable cost for migration from the legacy system. SAP Business One can match and support the organization needs because it has most of the best business practices …
    Incentivized
    Chose SAP Business One
    We did not use many ERP systems yet so I'm unable to go to much in detail. We tested some and the main issue was the pricing.
    Good alternatives would be Oracle NETSUITE, Microsoft Dynamics if your company is Microsoft based with al the other programs (great integrations). And …
    Incentivized
    Chose SAP Business One
    we actually used microsoft passport .. that was very far behind the eight ball
    Incentivized
    Chose SAP Business One
    SAP Business One was better in terms of pricing and functionalities.
    Incentivized
    Chose SAP Business One
    This tool is ideal for companies that are dedicated to the management of wholesale sales, marketing and distribution of retail products, the way it integrates inventory management tools, marketing, sales, as well as the management and projection of client portfolio is ideal for …
    Incentivized
    Chose SAP Business One
    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    83%
    Would buy again
    94 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    92%
    Delivers good value for the price
    85 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    95%
    Happy with the feature set
    107 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    90%
    Lived up to sales and marketing promises
    69 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    95%
    Implementation went as expected
    78 Answers
    80%
    Implementation went as expected
    8 Answers
    Features
    Microsoft Dynamics 365NintexSAP Business One
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.6
    84 Ratings
    3% below category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Case management7.863 Ratings00 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Lead management7.672 Ratings00 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Task management8.171 Ratings00 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Nintex
    -
    Ratings
    SAP Business One
    9.9
    40 Ratings
    27% above category average
    Custom fields7.678 Ratings00 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings9.738 Ratings
    Plug-ins00 Ratings00 Ratings10.037 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Nintex
    -
    Ratings
    SAP Business One
    9.9
    44 Ratings
    16% above category average
    Single sign-on capability8.869 Ratings00 Ratings9.736 Ratings
    Role-based user permissions8.770 Ratings00 Ratings10.043 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Social data7.843 Ratings00 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Nintex
    -
    Ratings
    SAP Business One
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    6.6
    190 Ratings
    16% below category average
    SAP Business One
    9.0
    45 Ratings
    18% above category average
    Dashboards00 Ratings6.6176 Ratings8.940 Ratings
    Standard reports00 Ratings6.8179 Ratings9.345 Ratings
    Custom reports00 Ratings6.4143 Ratings8.941 Ratings
    Process Engine
    Comparison of Process Engine features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    7.0
    258 Ratings
    17% below category average
    SAP Business One
    -
    Ratings
    Process designer00 Ratings7.6230 Ratings00 Ratings
    Process simulation00 Ratings5.021 Ratings00 Ratings
    Business rules engine00 Ratings7.7198 Ratings00 Ratings
    SOA support00 Ratings7.0174 Ratings00 Ratings
    Process player00 Ratings7.357 Ratings00 Ratings
    Support for modeling languages00 Ratings6.014 Ratings00 Ratings
    Form builder00 Ratings8.0228 Ratings00 Ratings
    Model execution00 Ratings7.7181 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    9.0
    18 Ratings
    8% above category average
    SAP Business One
    -
    Ratings
    Social collaboration tools00 Ratings9.018 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    10.0
    23 Ratings
    21% above category average
    SAP Business One
    -
    Ratings
    Content management00 Ratings10.023 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    9.9
    12 Ratings
    28% above category average
    Pay calculation00 Ratings00 Ratings10.011 Ratings
    Benefit plan administration00 Ratings00 Ratings10.09 Ratings
    Direct deposit files00 Ratings00 Ratings9.510 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    5.9
    46 Ratings
    27% below category average
    Accounts payable00 Ratings00 Ratings9.846 Ratings
    Accounts receivable00 Ratings00 Ratings10.045 Ratings
    Global Financial Support00 Ratings00 Ratings9.928 Ratings
    Primary and Secondary Ledgers00 Ratings00 Ratings8.831 Ratings
    Journals and Reconciliations00 Ratings00 Ratings9.638 Ratings
    Configurable Accounting00 Ratings00 Ratings9.436 Ratings
    Standardized Processes00 Ratings00 Ratings9.641 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    9.4
    45 Ratings
    17% above category average
    Inventory tracking00 Ratings00 Ratings9.745 Ratings
    Automatic reordering00 Ratings00 Ratings9.931 Ratings
    Location management00 Ratings00 Ratings10.041 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.1
    43 Ratings
    2% above category average
    Pricing00 Ratings00 Ratings9.941 Ratings
    Order entry00 Ratings00 Ratings9.943 Ratings
    Credit card processing00 Ratings00 Ratings9.724 Ratings
    Cost of goods sold00 Ratings00 Ratings9.742 Ratings
    Order Orchestration00 Ratings00 Ratings10.033 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    7.4
    39 Ratings
    2% below category average
    Billing Management00 Ratings00 Ratings9.734 Ratings
    Cash and Asset Management00 Ratings00 Ratings10.030 Ratings
    Travel & Expense Management00 Ratings00 Ratings9.823 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings9.928 Ratings
    Period Close00 Ratings00 Ratings9.535 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    7.0
    19 Ratings
    8% below category average
    Budgeting and Forecasting00 Ratings00 Ratings7.017 Ratings
    Project Costing00 Ratings00 Ratings7.016 Ratings
    Cost Capture00 Ratings00 Ratings7.016 Ratings
    Capital Project Management00 Ratings00 Ratings7.011 Ratings
    Customer Contract Compliance00 Ratings00 Ratings7.014 Ratings
    Project Revenue Recognition00 Ratings00 Ratings6.116 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    9.1
    17 Ratings
    25% above category average
    Project Planning and Scheduling00 Ratings00 Ratings9.916 Ratings
    Task Insight for Project Managers00 Ratings00 Ratings9.913 Ratings
    Project Mobile Functionality00 Ratings00 Ratings9.712 Ratings
    Definable Resource Pools00 Ratings00 Ratings9.810 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.4
    16 Ratings
    12% above category average
    Award Lifecycle Management00 Ratings00 Ratings10.010 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.5
    19 Ratings
    18% above category average
    Bids Analyzed and Compared00 Ratings00 Ratings9.912 Ratings
    Contract Authoring00 Ratings00 Ratings10.013 Ratings
    Contract Repository00 Ratings00 Ratings9.311 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings9.615 Ratings
    Supplier Management00 Ratings00 Ratings9.614 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.6
    11 Ratings
    24% above category average
    Risk Repository00 Ratings00 Ratings9.59 Ratings
    Control Management00 Ratings00 Ratings9.110 Ratings
    Control Efficiency Assessments00 Ratings00 Ratings9.19 Ratings
    Issue Detection00 Ratings00 Ratings9.110 Ratings
    Remediation and Certification00 Ratings00 Ratings10.07 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.1
    25 Ratings
    14% above category average
    Transportation Planning and Optimization00 Ratings00 Ratings9.917 Ratings
    Transportation Execution Management00 Ratings00 Ratings9.515 Ratings
    Trade and Customs Management00 Ratings00 Ratings9.615 Ratings
    Fulfillment Management00 Ratings00 Ratings9.718 Ratings
    Warehouse Workforce Management00 Ratings00 Ratings9.816 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    9.2
    21 Ratings
    21% above category average
    Production Process Design00 Ratings00 Ratings9.719 Ratings
    Production Management00 Ratings00 Ratings10.019 Ratings
    Configuration Management00 Ratings00 Ratings9.715 Ratings
    Work Execution00 Ratings00 Ratings9.817 Ratings
    Manufacturing Costs00 Ratings00 Ratings9.817 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    8.0
    27 Ratings
    9% above category average
    Forecasting00 Ratings00 Ratings8.625 Ratings
    Inventory Planning00 Ratings00 Ratings8.227 Ratings
    Performance Monitoring00 Ratings00 Ratings8.121 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 and Nintex and SAP Business One
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Nintex
    -
    Ratings
    SAP Business One
    9.6
    19 Ratings
    26% above category average
    Proposal Management00 Ratings00 Ratings8.115 Ratings
    Product Master Data Management00 Ratings00 Ratings9.317 Ratings
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    Microsoft Dynamics 365NintexSAP Business One
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    Kintone
    Score9.7 out of 10
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    Oracle Sales
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    User Ratings
    Microsoft Dynamics 365NintexSAP Business One
    Likelihood to Recommend
    7.9
    (104 ratings)
    7.4
    (302 ratings)
    9.1
    (51 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    2.7
    (34 ratings)
    4.6
    (9 ratings)
    Usability
    7.8
    (34 ratings)
    7.6
    (23 ratings)
    9.1
    (15 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (7 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.7
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.7
    (24 ratings)
    9.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    7.7
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    8.8
    (3 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    8.0
    (12 ratings)
    2.8
    (24 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (3 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    9.0
    (2 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365NintexSAP Business One
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Nintex
    We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
    If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.
    Incentivized
    Read full review
    SAP
    SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Nintex
    • Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
    • Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
    • The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
    • The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.
    Incentivized
    Read full review
    SAP
    • SAP Business One is more suitable for small and medium scale enterprises
    • SAP Business One is : analytics, mobile technologies, cloud technologies
    • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
    • An important key features of SAP Business One is Reporting and Analytics.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Nintex
    • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
    • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
    • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
    Incentivized
    Read full review
    SAP
    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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    Nintex
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
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    SAP
    As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
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    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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    Nintex
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
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    SAP
    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Nintex
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
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    SAP
    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
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    Performance
    Microsoft
    No answers on this topic
    Nintex
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
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    SAP
    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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    Nintex
    The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
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    SAP
    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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    In-Person Training
    Microsoft
    No answers on this topic
    Nintex
    The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
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    SAP
    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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    Online Training
    Microsoft
    No answers on this topic
    Nintex
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
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    SAP
    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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    Nintex
    1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
    2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
    3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
    4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
    5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.
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    SAP
    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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    Nintex
    Microsoft environment does not have the scalability of Nintex; it is perfect for small and medium-sized companies, especially in environments where Microsoft environment is almost entirely used. Although Microsoft offers options to connect to other applications, its platform lacks the development and robustness that Nintex provides. Nintex not only covers Microsoft environments but also Google and other important platforms.
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    SAP
    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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    Nintex
    No answers on this topic
    SAP
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    Nintex
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
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    SAP
    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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    Nintex
    No answers on this topic
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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    Nintex
    • People have woken up to the amount of overlap after mapping their processes.
    • People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
    • Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.
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    SAP
    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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    ScreenShots

    Nintex Screenshots

    Screenshot of Nintex Automation CE, a complete agentic business orchestration platform — unifying process intelligence, agentic workflow orchestration, and AI-driven solution building in one governed platform.Screenshot of the Nintex K2 dashboard. The application offers on-premises and hosted solutions that brings together advanced orchestration, control, and scalability, and security into a single platform.