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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams Rooms

    Score7.9 out of 10
    N/AA solution to turn any space into a meeting room designed for inclusive collaboration, where everyone can fully participate.

    $40

    per month (annual subscription) per room

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Microsoft Teams RoomsWebex App
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Teams RoomsWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Teams RoomsWebex App
    Considered Both Products
    Microsoft
    Chose Microsoft Teams Rooms
    Microsoft Teams Rooms is better than Yealink conferencing phones but not better than Webex App or the Webex conferencing devices. Microsoft Teams Rooms have better system features than Yealink devices. Yealink lacks in variety of features and also focuses more on core …
    Incentivized
    Cisco
    Chose Webex App
    Webex just works better for us, it's easier to understand and also easier to make changes
    Incentivized
    Chose Webex App
    Webex App is far clearer, easier to use and less call to sign in as much. the connections are always clear and the app is easy and simple to use. Also, what I really like, is you know when you are on mute and when you are not. Also it gives you a clear option whether you want …
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    440 Answers
    Features
    Microsoft Teams RoomsWebex App
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.1
    5 Ratings
    2% above category average
    Webex App
    -
    Ratings
    High quality audio8.85 Ratings00 Ratings
    High quality video8.35 Ratings00 Ratings
    Low bandwidth requirements7.24 Ratings00 Ratings
    Mobile support8.24 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.6
    5 Ratings
    8% above category average
    Webex App
    -
    Ratings
    Desktop sharing9.25 Ratings00 Ratings
    Whiteboards8.05 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.7
    5 Ratings
    6% above category average
    Webex App
    -
    Ratings
    Calendar integration9.05 Ratings00 Ratings
    Meeting initiation9.04 Ratings00 Ratings
    Integrates with social media8.02 Ratings00 Ratings
    Record meetings / events8.95 Ratings00 Ratings
    Slideshows8.35 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.4
    5 Ratings
    4% above category average
    Webex App
    -
    Ratings
    Live chat8.25 Ratings00 Ratings
    Audience polling8.55 Ratings00 Ratings
    Q&A8.65 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    8.6
    5 Ratings
    6% above category average
    Webex App
    -
    Ratings
    User authentication9.55 Ratings00 Ratings
    Participant roles & permissions8.25 Ratings00 Ratings
    Confidential attendee list8.03 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    9.0
    5 Ratings
    20% above category average
    Webex App
    -
    Ratings
    Video conferencing8.95 Ratings00 Ratings
    Audio conferencing8.95 Ratings00 Ratings
    Video screen sharing9.05 Ratings00 Ratings
    Instant messaging9.24 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    8.3
    638 Ratings
    7% above category average
    Task Management00 Ratings8.0362 Ratings
    Gantt Charts00 Ratings7.5173 Ratings
    Scheduling00 Ratings8.7501 Ratings
    Workflow Automation00 Ratings8.4244 Ratings
    Mobile Access00 Ratings8.8600 Ratings
    Search00 Ratings8.3512 Ratings
    Visual planning tools00 Ratings8.5278 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    7.8
    680 Ratings
    2% below category average
    Chat00 Ratings9.1670 Ratings
    Notifications00 Ratings8.6661 Ratings
    Discussions00 Ratings8.6612 Ratings
    Surveys00 Ratings8.2349 Ratings
    Internal knowledgebase00 Ratings8.3307 Ratings
    Integrates with GoToMeeting00 Ratings8.4152 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings
    Integrates with Outlook00 Ratings8.8381 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams Rooms and Webex App
    Feature
    Microsoft Teams Rooms
    -
    Ratings
    Webex App
    8.0
    590 Ratings
    1% below category average
    Versioning00 Ratings8.1361 Ratings
    Video files00 Ratings8.5512 Ratings
    Audio files00 Ratings8.6511 Ratings
    Document collaboration00 Ratings8.4474 Ratings
    Access control00 Ratings8.3376 Ratings
    Advanced security features00 Ratings8.7390 Ratings
    Integrates with Google Drive00 Ratings5.1171 Ratings
    Device sync00 Ratings8.5365 Ratings
    Best Alternatives
    Microsoft Teams RoomsWebex App
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Teams RoomsWebex App
    Likelihood to Recommend
    8.6
    (5 ratings)
    8.6
    (747 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (34 ratings)
    Usability
    8.8
    (5 ratings)
    8.9
    (393 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (13 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.7
    (13 ratings)
    User Testimonials
    Microsoft Teams RoomsWebex App
    Likelihood to Recommend
    Microsoft
    We use Microsoft Teams Rooms across all of our main conference suites. This ensure our staff have consistent meeting experiences in out part of the education sector - meetings generally become hybrid fairly frequently and can even extend to pupils or staff working from home. We did try some of the poly equipment in a classroom environment but due to noise levels and the amount of pupils and staff it quickly became a non starter. We were advised to stick with participant numbers aligned to our purchased hardware before we tried this.
    Incentivized
    Read full review
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    Microsoft
    • Video and audio recording.
    • Sharing content.
    • Stable connection.
    • Webinar features.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Microsoft
    • We would like to see a view which focuses on each individual and places them in a separate frame for an immersive experience.
    • It should connect to the Teams app in laptop as soon as we enter the room using some medium like mic audio.
    • Low bandwidth consumption codec to be developed to allow good quality video conferencing even in low bandwidth networks.
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    Microsoft
    Hardware dependance: important to have the right certified hardware such as cameras, microphones which can limit flexibility. User onboarding and learning curve of using the product as with any new integration takes time. Therefore, maybe thinking about a more intuitive approach could help on an easier ramp up for 1st time users
    Read full review
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Cisco Webex, Zoom
    Incentivized
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Increase in Staff confidence to use meeting equipment
    • less "device failures" during meetings
    • More and more staff have reduced the need to travel to each of our sites for a meeting.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots