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Top Rated
673 Ratings

Microsoft Teams

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Top Rated
673 Ratings
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Score 8.3 out of 100
42 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.5
Polycom RealPresence Group Series
Task Management
Microsoft Teams
7.7
Polycom RealPresence Group Series
Gantt Charts
Microsoft Teams
6.5
Polycom RealPresence Group Series
Scheduling
Microsoft Teams
7.7
Polycom RealPresence Group Series
Workflow Automation
Microsoft Teams
7.2
Polycom RealPresence Group Series
Mobile Access
Microsoft Teams
8.7
Polycom RealPresence Group Series
Search
Microsoft Teams
7.8
Polycom RealPresence Group Series
Visual planning tools
Microsoft Teams
6.6
Polycom RealPresence Group Series

Communication

Microsoft Teams
8.0
Polycom RealPresence Group Series
Chat
Microsoft Teams
9.0
Polycom RealPresence Group Series
Notifications
Microsoft Teams
8.3
Polycom RealPresence Group Series
Discussions
Microsoft Teams
8.7
Polycom RealPresence Group Series
Surveys
Microsoft Teams
7.4
Polycom RealPresence Group Series
Internal knowledgebase
Microsoft Teams
7.3
Polycom RealPresence Group Series
Integrates with GoToMeeting
Microsoft Teams
7.0
Polycom RealPresence Group Series
Integrates with Gmail and Google Hangouts
Microsoft Teams
6.8
Polycom RealPresence Group Series
Integrates with Outlook
Microsoft Teams
9.1
Polycom RealPresence Group Series

File Sharing & Management

Microsoft Teams
8.3
Polycom RealPresence Group Series
Versioning
Microsoft Teams
8.2
Polycom RealPresence Group Series
Video files
Microsoft Teams
8.4
Polycom RealPresence Group Series
Audio files
Microsoft Teams
8.5
Polycom RealPresence Group Series
Document collaboration
Microsoft Teams
8.4
Polycom RealPresence Group Series
Access control
Microsoft Teams
8.0
Polycom RealPresence Group Series
Advanced security features
Microsoft Teams
7.8
Polycom RealPresence Group Series
Integrates with Google Drive
Microsoft Teams
8.2
Polycom RealPresence Group Series
Device sync
Microsoft Teams
8.8
Polycom RealPresence Group Series

Pros

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
  • The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
  • Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.
John-James Worrall | TrustRadius Reviewer

Cons

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Polycom RealPresence Group Series

  • We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
  • Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance
Alfred Brock | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
We are a MSFT shop.
Joel Martin | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Usability

Microsoft Teams

Microsoft Teams 7.8
Based on 22 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Support Rating

Microsoft Teams

Microsoft Teams 7.8
Based on 98 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.2
Based on 1 answer
They are responsive and very knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Polycom RealPresence Group Series

The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
Anonymous | TrustRadius Reviewer

Return on Investment

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$01
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.4
Polycom RealPresence Group Series
8.8

Likelihood to Renew

Microsoft Teams
10.0
Polycom RealPresence Group Series
7.3

Usability

Microsoft Teams
7.8
Polycom RealPresence Group Series

Support Rating

Microsoft Teams
7.8
Polycom RealPresence Group Series
8.2

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