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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Microsoft TeamsSalesmate
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Microsoft TeamsSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscounts are available for non profit organizations.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Microsoft TeamsSalesmate
    Considered Both Products
    Microsoft
    No answer on this topic
    Rapidops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    98%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    Microsoft TeamsSalesmate
    Project Management
    Comparison of Project Management features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Salesmate
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Salesmate
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Salesmate
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.9216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.5
    49 Ratings
    19% above category average
    Customer data management / contact management00 Ratings8.648 Ratings
    Workflow management00 Ratings9.548 Ratings
    Territory management00 Ratings9.09 Ratings
    Opportunity management00 Ratings10.044 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.048 Ratings
    Contract management00 Ratings10.031 Ratings
    Quote & order management00 Ratings9.029 Ratings
    Interaction tracking00 Ratings9.542 Ratings
    Channel / partner relationship management00 Ratings10.032 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.7
    22 Ratings
    23% above category average
    Case management00 Ratings9.520 Ratings
    Call center management00 Ratings10.021 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    10.0
    47 Ratings
    26% above category average
    Lead management00 Ratings10.046 Ratings
    Email marketing00 Ratings10.045 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.7
    44 Ratings
    23% above category average
    Task management00 Ratings9.544 Ratings
    Reporting00 Ratings10.040 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.0
    46 Ratings
    16% above category average
    Forecasting00 Ratings8.033 Ratings
    Pipeline visualization00 Ratings9.546 Ratings
    Customizable reports00 Ratings9.540 Ratings
    Customization
    Comparison of Customization features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.1
    48 Ratings
    17% above category average
    Custom fields00 Ratings9.047 Ratings
    Custom objects00 Ratings9.536 Ratings
    Scripting environment00 Ratings8.524 Ratings
    API for custom integration00 Ratings9.530 Ratings
    Security
    Comparison of Security features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.7
    44 Ratings
    14% above category average
    Single sign-on capability00 Ratings9.537 Ratings
    Role-based user permissions00 Ratings10.042 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    9.0
    38 Ratings
    18% above category average
    Marketing automation00 Ratings9.038 Ratings
    Platform
    Comparison of Platform features of Microsoft Teams and Salesmate
    Feature
    Microsoft Teams
    -
    Ratings
    Salesmate
    10.0
    45 Ratings
    27% above category average
    Mobile access00 Ratings10.045 Ratings
    Best Alternatives
    Microsoft TeamsSalesmate
    Small Businesses
    Flock
    Score9.5 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsSalesmate
    Likelihood to Recommend
    8.6
    (329 ratings)
    10.0
    (49 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    9.1
    (2 ratings)
    Usability
    8.7
    (114 ratings)
    10.0
    (48 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    10.0
    (43 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsSalesmate
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    ScreenShots

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.