Mikogo vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mikogo
Score 1.2 out of 10
N/A
Mikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.
$156
Annually
Splashtop
Score 8.8 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
$99
per year per user
Pricing
MikogoSplashtop
Editions & Modules
Basic Annual
$156
Annually
Professional Annual
$228
Annually
Professional Lifetime
$456
Lifetime License per User
Team Annual
$468
Annually
Team Lifetime
$936
Lifetime License [Unlimited Users]
Splashtop Remote Access Pro
$8.25
per month per user, billed annually
Splashtop Remote Access Performance
$13.00
per month per user, billed annually
Splashtop Remote Support Enterprise
Contact Sales
per month per concurrent technician, billed annually
Splashtop Remote Access Enterprise
Contact Sales
per month per user, billed annually
Splashtop On-Prem
Contact Sales
Splashtop Autonomous Endpoint Management (AEM)
Contact Sales
per month per endpoint, billed annually
Splashtop Remote Support SOS
Starting at $22.00
per month per concurrent technician, billed annually
Offerings
Pricing Offerings
MikogoSplashtop
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEnterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.
More Pricing Information
Community Pulse
MikogoSplashtop
Features
MikogoSplashtop
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Mikogo
3.1
4 Ratings
87% below category average
Splashtop
-
Ratings
High quality audio4.14 Ratings00 Ratings
High quality video4.14 Ratings00 Ratings
Low bandwidth requirements1.14 Ratings00 Ratings
Mobile support3.22 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Mikogo
6.0
4 Ratings
27% below category average
Splashtop
-
Ratings
Desktop sharing2.24 Ratings00 Ratings
Whiteboards9.82 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Mikogo
3.0
4 Ratings
92% below category average
Splashtop
-
Ratings
Calendar integration1.12 Ratings00 Ratings
Meeting initiation1.24 Ratings00 Ratings
Record meetings / events2.14 Ratings00 Ratings
Slideshows7.63 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Mikogo
2.1
4 Ratings
117% below category average
Splashtop
-
Ratings
Live chat1.24 Ratings00 Ratings
Audience polling3.13 Ratings00 Ratings
Q&A2.13 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Mikogo
1.5
4 Ratings
137% below category average
Splashtop
-
Ratings
User authentication1.23 Ratings00 Ratings
Participant roles & permissions1.13 Ratings00 Ratings
Confidential attendee list2.13 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Mikogo
-
Ratings
Splashtop
7.8
43 Ratings
2% below category average
Screen sharing00 Ratings9.337 Ratings
File transfer00 Ratings9.039 Ratings
Instant message00 Ratings7.930 Ratings
Access to sleeping/powered-off computers00 Ratings3.013 Ratings
Over-the-Internet remote session00 Ratings9.342 Ratings
Initiate remote control from mobile00 Ratings7.626 Ratings
Remote management of servers & workstations00 Ratings9.07 Ratings
Centralized management dashboard00 Ratings7.132 Ratings
Session record00 Ratings7.219 Ratings
Annotations00 Ratings9.02 Ratings
Monitoring and Alerts00 Ratings6.05 Ratings
Multi-platform remote control00 Ratings8.733 Ratings
Best Alternatives
MikogoSplashtop
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MikogoSplashtop
Likelihood to Recommend
1.2
(4 ratings)
8.8
(562 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(40 ratings)
Usability
-
(0 ratings)
9.1
(28 ratings)
Availability
-
(0 ratings)
9.1
(6 ratings)
Performance
-
(0 ratings)
9.1
(6 ratings)
Support Rating
8.0
(2 ratings)
8.8
(520 ratings)
Implementation Rating
-
(0 ratings)
8.9
(18 ratings)
Configurability
-
(0 ratings)
8.9
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.8
(5 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
MikogoSplashtop
Likelihood to Recommend
BeamYourScreen
Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
Read full review
Splashtop
Very well suited for somebody who is provding remote support, either as general support for user machines, or for support for software providers. When rolling out a new product to a client, it is excellent, as it allows specific issues to be addressed, and can allow a cleaner deployment. In some scenarios (highly regulated) it may not fit well with security policies. This is potential not because of any security risk, but because users will not be as familiar with Splashtop as with other remote access tools.
Read full review
Pros
BeamYourScreen
  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
Read full review
Splashtop
  • Remote Access & Support is the best least expensive solution for mid to small businesses not needing to purchase extras and cost effective.
  • Splashtop's endpoint security is one of the best if not the best security solution for small to mid-sized businesses who need support that way but cannot afford it individually. Pricing is great too.
  • Remote Device Management from Splashtop is A+. I am able to manage computers that aren't easily accessible but by internet connection and keep them updated and running as they should be without the hassle of going to the job site and performing those tasks.
Read full review
Cons
BeamYourScreen
  • I'd like to be able to record a session easier.
Read full review
Splashtop
  • Unfortunately, the word "splashtop" is not phonetically easy for our customers to distinguish over the phone, so it can be a real eye-rolling challenge to direct them to the one-time use code
  • The SOS page is pretty easy to understand, but it needs even more simplicity for our clients. A big fat throbbing arrow pointing to where the download can be located would be helpful 8-p
Read full review
Likelihood to Renew
BeamYourScreen
No answers on this topic
Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
Read full review
Usability
BeamYourScreen
No answers on this topic
Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Read full review
Reliability and Availability
BeamYourScreen
No answers on this topic
Splashtop
I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
Read full review
Performance
BeamYourScreen
No answers on this topic
Splashtop
I've found occasional speed bumps and disconnects that are annoying. I don't know who or what to blame. If there was a way for Splashtop to survive through dropped packets, that might help. A tool like Microsoft Remote Desktop disconnects far more easily than Splashtop does, but Splashtop sometimes requires three to four sessions, or at least shows 3-4 sessions in the logs/reports for a given support call.
Read full review
Support Rating
BeamYourScreen
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
Read full review
Splashtop
I haven't had a problem connecting with Splashtop support, but even though I've contacted them several times about the locked Ctrl key issue they have been unable to resolve it. I haven't found anybody who will take ownership of my issue, and I just gave up on trying to resolve it and live with the nuisance.
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Implementation Rating
BeamYourScreen
No answers on this topic
Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Read full review
Alternatives Considered
BeamYourScreen
Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
Read full review
Splashtop
I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
Read full review
Contract Terms and Pricing Model
BeamYourScreen
No answers on this topic
Splashtop
A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
Read full review
Scalability
BeamYourScreen
No answers on this topic
Splashtop
I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
Read full review
Professional Services
BeamYourScreen
No answers on this topic
Splashtop
Do not use.
Read full review
Return on Investment
BeamYourScreen
  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
Read full review
Splashtop
  • Splashtop helps us complete 3% more tickets in situations where the normal agent has failed.
  • We have gained two additional clients for the MSP this year since we were already familiar with the setup the client was using.
  • Splashtop is good for us to have in the arsenal when every other method to remote in has failed.
Read full review
ScreenShots

Mikogo Screenshots

Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options

Splashtop Screenshots

Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.