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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mimecast Security Behavior Management

    Score7.9 out of 10
    N/AMimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Mimecast Security Behavior ManagementNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Mimecast Security Behavior ManagementNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mimecast Security Behavior ManagementNew Relic
    Considered Both Products
    Mimecast
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    9 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    Mimecast Security Behavior ManagementNew Relic
    Security
    Comparison of Security features of Mimecast Security Behavior Management and New Relic
    Feature
    Mimecast Security Behavior Management
    8.2
    12 Ratings
    6% below category average
    New Relic
    -
    Ratings
    Single sign-on capability8.412 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Mimecast Security Behavior Management and New Relic
    Feature
    Mimecast Security Behavior Management
    5.9
    12 Ratings
    37% below category average
    New Relic
    -
    Ratings
    Training Content Library6.912 Ratings00 Ratings
    Multilingual Training Content5.15 Ratings00 Ratings
    Training Gamification7.01 Ratings00 Ratings
    Industry-Specific Security Training4.89 Ratings00 Ratings
    Individualized Security Training Plans5.710 Ratings00 Ratings
    Phishing Simulations7.810 Ratings00 Ratings
    Security Reporting5.212 Ratings00 Ratings
    Integration with Security Tech Stack4.811 Ratings00 Ratings
    Best Alternatives
    Mimecast Security Behavior ManagementNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mimecast Security Behavior ManagementNew Relic
    Likelihood to Recommend
    7.6
    (12 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    5.4
    (2 ratings)
    8.8
    (16 ratings)
    Usability
    6.0
    (1 ratings)
    6.7
    (14 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.5
    (2 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    9.1
    (1 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Mimecast Security Behavior ManagementNew Relic
    Likelihood to Recommend
    Mimecast
    Staff is the single most significant danger to the cyber security posture of an organization. Before implementing Mimecast Awareness Training, staff had almost no awareness or concept of IT security or the potential risks. Staff attitudes have improved dramatically since introducing Awareness Training.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Mimecast
    • It provides relatable situations in a humourous and entertaining manner
    • It provides a wide range of topics and scenarios
    • Users can easily access the platform and test their knowledge
    • It gives us great tools to capture which users are doing well and the ones needing more attention and safeguarding
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Mimecast
    • I would like to see better reporting for "Targeted Training"
    • Phishing Training Templates need to be more robust with the capability to spoof trusted domains.
    • Mimecast should also provide more Phishing Training Templates to customize.
    • To add custom modules to "Company Wide Training"
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Mimecast
    I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Mimecast
    I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Mimecast
    Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Mimecast
    The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Mimecast
    We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Mimecast
    I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Mimecast
    Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals together, let alone manage if the directory integration is not used.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Contract Terms and Pricing Model
    Mimecast
    Honestly, the pricing model is about as painless as a public‑holiday Monday—straightforward per‑user cost, no sneaky “module packs” hiding in the fine print, and the nonprofit discount went down a treat. If I had to nit‑pick for the sake of continuous improvement, I’d love two tweaks:


    Seat‑band granularity. The jump between tiers can feel like falling off a cliff when you’re hovering near the threshold; a smaller step (say, every 50 users) would soften the blow on fast‑growing teams.


    Mid‑term seat reductions. We negotiated a generous +10 % buffer, but if headcount ever drops, a pro‑rata credit instead of waiting for renewal would be ace.


    Minor quibbles, though—the value’s still a raging 10/10.
    Incentivized
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    New Relic
    No answers on this topic
    Scalability
    Mimecast
    Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Professional Services
    Mimecast
    I’m handing professional services a loud 10 because they rocked up like a pit‑crew at Bathurst and had us race‑ready in record time. Two half‑day workshops, and suddenly we’d nailed SSO, tuned the Azure AD connector, and had a fistful of custom phishing templates dripping with Aussie‑isms (Bunnings receipts, anyone?). Their consultant even whipped up a cheeky PowerShell script to clean up dodgy display‑name attributes, saving our sys‑ops hours of beard‑scratching. On top of that, they translated our dull “Information Handling” policy into bite‑sized language for the learner splash screens—legal loved it, staff actually read it. Zero scope creep, crystal‑clear handover docs, and follow‑up calls that felt more like mentoring than billable hours. Worth every cent.
    Incentivized
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    New Relic
    No answers on this topic
    Return on Investment
    Mimecast
    • We have established a measurable increase in awareness for users to the business
    • Quicker onboarding for new employees and getting up to speed in terms of awareness
    • Real world reduction in users live bad links and bad email interaction
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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