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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Miro

    Score9 out of 10
    N/AMiro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.

    $10

    per month per user

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    MiroTeamViewer
    Editions & Modules
    1. Free - To discover what Miro can do. Always free
    $0
    2. Starter - Unlimited and private boards with essential features
    $8
    per month (billed annually) per user
    3. Business - Scales collaboration with advanced features and security
    $16
    per month (billed annually) per user
    4. Enterprise - For work across the entire organization, with support, security and control, to scale
    contact sales
    annual billing per user
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    MiroTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.—
    More Pricing Information
    Community Pulse
    MiroTeamViewer
    Considered Both Products
    Miro
    Chose Miro
    I was using Mural when i was working [...] and I must say it was a impressive tools for planning for technology and projects. But when cam in [...], [...] was using Miro and I must say it is the greatest tool i have ever sued for the projects planning and brainstorming ideas.
    Incentivized
    Chose Miro
    We tested these tools and got some experience on them as well. But finally we cam to understand that Miro stood out by balancing structure with creativity, making it flexible enough for both system planning and cross-functional collaboration. So, Yes we tested so many tools …
    Incentivized
    Chose Miro
    We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one …
    Incentivized
    Chose Miro
    We started our investigation with FigJam and analyzed it for a very long time, but after using it for some time, we found out it is not good for the medical industry, as it is designed mostly for IT. After that we used Miro and realized that it is the best for our industry, so …
    Incentivized
    Chose Miro
    We analyzed Google Jamboard as well, but after analyzing these two, we finally came to one decision, which was going with Miro. Google Jamboard requires a technical expert to use because even non-technical people can use it simultaneously. That is why we decided to go with Miro.
    Incentivized
    TeamViewer
    Chose TeamViewer
    I have attained my training sessions on zoom class and it was good but sharing screen is more admissible in TeamViewer comparatively to zoom.
    Incentivized
    Chose TeamViewer
    The main reason why we have chosen TeamViewer over others was its high end support system and robust technologies. along with some really good features in competitive pricing which was again a gamechanger.
    The user interface is great and tracking things has been made so easy by …
    Incentivized
    Chose TeamViewer
    Basically we require only one tool for meeting as well as for remote connection so we prefer it as well as file transfer is also one of the requirements so we prefer to use this instead of taking different tools subscription
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    6201 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    4106 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    6244 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    2536 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    2711 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    MiroTeamViewer
    Security
    Comparison of Security features of Miro and TeamViewer
    Feature
    Miro
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Miro and TeamViewer
    Feature
    Miro
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Miro and TeamViewer
    Feature
    Miro
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Miro and TeamViewer
    Feature
    Miro
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    MiroTeamViewer
    Small Businesses
    Lucid Visual Collaboration Suite
    Score9 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Lucid Visual Collaboration Suite
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Lucid Visual Collaboration Suite
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiroTeamViewer
    Likelihood to Recommend
    9.0
    (6389 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    9.2
    (199 ratings)
    8.1
    (68 ratings)
    Usability
    8.5
    (770 ratings)
    9.0
    (59 ratings)
    Availability
    8.8
    (24 ratings)
    9.1
    (6 ratings)
    Performance
    8.6
    (24 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.1
    (71 ratings)
    9.2
    (51 ratings)
    In-Person Training
    5.9
    (4 ratings)
    9.1
    (2 ratings)
    Online Training
    8.6
    (11 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    8.9
    (3660 ratings)
    8.7
    (166 ratings)
    Configurability
    8.6
    (19 ratings)
    8.4
    (5 ratings)
    Ease of integration
    8.0
    (4001 ratings)
    9.1
    (5 ratings)
    Product Scalability
    8.8
    (24 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    6.9
    (12 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    7.1
    (13 ratings)
    9.1
    (6 ratings)
    User Testimonials
    MiroTeamViewer
    Likelihood to Recommend
    Miro
    We work on a lot of materials across different media. Sketches could be on real paper and later scanned, or on iPad and photoshops. Prototypes could be digital CAD models or 3D-printed models and later captured with cameras. Renderings be in another programs. So having Miro as whiteboard and being able to put all kind of materials (in forms of pictures or links) in one place and arrange them in a structural way is a huge productivity advantage for us.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Miro
    • Offer excellent structure to our meetings and planning sessions.
    • Impressive collaboration tools.
    • The range of available templates makes it easy to start working without starting from scratch.
    • Great for pulling ideas in a more visual way.
    • Simple to create interactive presentations.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Miro
    • Sometimes locating information on a bigger board is quite difficult as the information starts to look less sorted. So there can be a little bit of improvement in terms of bigger boards
    • Complex features are hard to navigate and implement without a proper hand. A little bit of intuitivity can help fix that, especially for beginners
    • In my opinion, a few more formatting tools for a legal workflow would really be a great add on
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Miro
    Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Miro
    What elevates usability for me is how easily the software keeps everyone on the same page during the live session. When a team member is explaining a complex diagram, I can simply click on their avatar to instantly track their cursor and see the exact same perspective they are looking at, which is awesome.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Miro
    I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Miro
    I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Miro
    We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Miro
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Miro
    There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Miro
    Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Miro
    I like that Miro is something that anyone from any department can pick up, use and understand. You do not need specific domain knowledge. Miro has clean UI so running complex exercises becomes easier and can be easily shared across tools/platforms. Managing large number of participants on Miro is easier. FigJam on the other side is simpler and suits the needs of quick and simple brainstorm
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Miro
    Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Miro
    • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
    • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
    • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
    • It has become easier to create documentation and follow up on meetings, saving time during the process.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Miro Screenshots

    Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.