Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.3 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
monday CRMPipedrive
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Enterprise
Contact Sales
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
monday CRMPipedrive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details18% discount for annual pricing. Plans start with 3 seats.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
monday CRMPipedrive
Considered Both Products
monday CRM
Chose monday CRM
monday.com has more templates and was more easily customizable for our team than Asana was. We started with Asana, and then transitioned to monday.com for the added functionality. The price point was better than Pipedrive, AND it allows us to track many other types of …
Chose monday CRM
I would say that it is simply a more interactive tool, that gives you all the features you need to get started, and then lets your evolve your tool with other methods and features as times goes by and your team gets a more mature understanding of the process and ways to improve …
Chose monday CRM
Monday.com has workflow management in the same system, which for us is much more important than having a very robust CRM. I also like the forms in the CRM for information capture.
Pipedrive

No answer on this topic

Features
monday CRMPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.1
75 Ratings
9% below category average
Pipedrive
7.8
68 Ratings
0% above category average
Customer data management / contact management7.868 Ratings8.624 Ratings
Workflow management8.073 Ratings7.621 Ratings
Territory management6.741 Ratings6.514 Ratings
Opportunity management7.066 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)7.059 Ratings8.664 Ratings
Contract management6.751 Ratings8.217 Ratings
Interaction tracking6.754 Ratings8.521 Ratings
Quote & order management00 Ratings7.214 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
7.1
56 Ratings
8% below category average
Pipedrive
7.5
49 Ratings
3% below category average
Lead management7.156 Ratings7.449 Ratings
Email marketing00 Ratings7.513 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
7.5
71 Ratings
2% below category average
Pipedrive
6.7
67 Ratings
13% below category average
Task management8.070 Ratings7.964 Ratings
Billing and invoicing management7.149 Ratings4.15 Ratings
Reporting7.560 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.8
69 Ratings
11% below category average
Pipedrive
7.7
68 Ratings
1% above category average
Forecasting5.857 Ratings7.519 Ratings
Pipeline visualization7.366 Ratings8.268 Ratings
Customizable reports7.360 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
68 Ratings
12% below category average
Pipedrive
6.3
64 Ratings
19% below category average
Custom fields6.868 Ratings8.364 Ratings
Custom objects6.660 Ratings8.354 Ratings
Scripting environment7.241 Ratings1.04 Ratings
API for custom integration6.542 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
8.0
62 Ratings
4% below category average
Pipedrive
6.6
62 Ratings
24% below category average
Single sign-on capability8.455 Ratings6.112 Ratings
Role-based user permissions7.662 Ratings7.160 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
8.2
40 Ratings
10% above category average
Pipedrive
3.6
7 Ratings
69% below category average
Marketing automation8.240 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
8.0
64 Ratings
6% above category average
Pipedrive
8.2
61 Ratings
9% above category average
Mobile access8.064 Ratings8.261 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday CRM
-
Ratings
Pipedrive
2.9
7 Ratings
90% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
monday CRM
-
Ratings
Pipedrive
1.1
5 Ratings
148% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Best Alternatives
monday CRMPipedrive
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMPipedrive
Likelihood to Recommend
8.6
(85 ratings)
7.9
(72 ratings)
Likelihood to Renew
9.5
(5 ratings)
8.0
(3 ratings)
Usability
8.7
(82 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
7.0
(57 ratings)
8.5
(15 ratings)
Implementation Rating
8.2
(1 ratings)
8.2
(1 ratings)
User Testimonials
monday CRMPipedrive
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of