Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
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Smartsheet
Score 8.0 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
Pricing
monday.comSmartsheet
Editions & Modules
Enterprise
$0
Contact us
Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Offerings
Pricing Offerings
monday.comSmartsheet
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
monday.comSmartsheet
Considered Both Products
monday.com
Chose monday.com
Smartsheet does more than we needed it to do for our simple project management. JIRA is the same way. Asana and Trello are probably the closest comparisons for our needs. Both of these others are great, and I don't have any real complaints to compare on any of these. Monday.com …
Chose monday.com
Candidly, we still use both as monday.com and Smartsheet, as monday.com only recently added dependencies, and that was integral to our proposal and pricing process.
Chose monday.com
Both are very powerful project management software solutions. Smartsheet has a small advantage, specifically in that area, but has none of the other features we use it for in regards to creating forms for external facing parties, automation within our group, and basic visible …
Chose monday.com
As a developer, I have utilized the mentioned apps to integrate processes for clients, and I have found monday.com to be superior due to its abundance of features compared to others. Choosing monday.com provides enough capabilities for teams and managers to handle work in one …
Chose monday.com
monday.com has the only interface that is 100% customizable, can use public and private boards, can be shared with customers, produce Gantt charts, and has THE MOST integrations "in house". The professional relationships that monday.com has established to be "on board" with …
Chose monday.com
Monday.com has a lot of functionality and visibility that the other tech we've used did not. the notifications and ease of adding new tasks and projects are also better than the other tech we have used.
Chose monday.com
I feel monday is more intuitive and easy to use compared to the others. Otherwise they pretty much do the same function. Assignments are significantly less liable to be overlooked. It causes us to consider each other responsible. I exceptionally prescribe it for groups that …
Smartsheet
Chose Smartsheet
Our design and dev team really enjoyed the look, feel, and flow of monday. However, from a project management and timeline approach I found it to be overwhelming and cumbersome. I needed a tool that could easily be replicable and client facing.
Chose Smartsheet
Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that …
Chose Smartsheet
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
Chose Smartsheet
It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
Chose Smartsheet
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond …
Chose Smartsheet
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
Chose Smartsheet
We selected Smartsheet because we needed something between Excel and MS Project. We have a group of staff members who were not Project Managers by trade, but yet managed teams and staff who are supporting smaller efforts with task management. They were looking for a simple tool …
Chose Smartsheet
Smartsheet is very robust, and allows much more customization. It is not as user friendly, and takes more time to understand and get used to. Smartsheet integrates with just about all of these other tools. One of the best things about Smartsheet is that it can integrate with …
Chose Smartsheet
I was familiar with it, but no one else at my organization had it installed. I had to print to PDF and just send PDF files to everyone. I was the only person who could create or update and that was burdening my time and workload.
Top Pros
Top Cons
TrustRadius Insights
monday.comSmartsheet
Highlights

TrustRadius
Research Team Insight
Published

Monday.com and Smartsheet are team project management applications designed to help co-workers plan projects, assign tasks, track progress, and share information. Both products offer multiple ways of viewing projects and tasks, including Gantt charts, calendar views, and kanban boards. However, Smartsheet uses spreadsheets as the fundamental building blocks of projects, while monday.com has a custom UI with only a passing resemblance to tables or spreadsheets. monday.com is used primarily by small businesses, likely because it is slightly cheaper and its feature set is aimed at smaller-scale projects and teams. Smartsheet is primarily used by mid-sized companies and has a significant enterprise-level user base, likely because its spreadsheet-based design lends itself to larger-scale teams and projects.

Features

Both monday.com and Smartsheet offer core project management functionality, but they each offer unique benefits to their users.

monday.com is designed to be quick and easy to pick up and use. The software offers a single board for each project, giving managers and team members a quick overview of the project’s status. Each project board can be customized to display the most relevant data for that project. Users appreciate the automation tools to create tasks, move tasks through workflow processes, and automatically assign tasks to specific users. Integration with calendar applications, thread-based communication, and quick sharing of notes and to-dos help make monday.com a slick, intuitive way for teams to communicate and keep their projects moving.

Although Smartsheet uses spreadsheets to drive project management, it also offers many ways to view, sort, and filter the information in each sheet, helping individual users and managers navigate and understand project information. Its customizable reminder system can send reminders and warnings directly to e-mail accounts, helping users stay on track and avoid missed deadlines. Smartsheet also offers generous sharing permissions and guest access, making it easy for teams to collaborate with freelancers and contractors within the software. And since the interface is based on spreadsheets, users familiar with Excel or other spreadsheet software can get up and running quickly.

Limitations

However, each product has unique limitations as well. Before choosing monday.com or Smartsheet, be sure to consider their drawbacks.

monday.com can lack the depth desired by some users, especially on lower pricing tiers. Features like automation, guest access, and recurring tasks are locked behind higher tiers, meaning that some businesses will have to upgrade their license for access to necessary tools. Additionally, monday.com doesn’t offer a free version, and their licensing system isn’t very granular: if your five-person team adds a sixth member, you’ll need to upgrade to the ten-user plan. Finally, the system overall is geared towards small- and medium-scale projects and teams. Enterprise-level users might have difficulty scaling the system to work well for their needs.

Smartsheet may be familiar to Excel users, but that can also be a drawback. Smartsheet doesn’t have all of the advanced features offered by a dedicated spreadsheet system like Excel, leaving some users wishing for more complicated formulas or formatting options. Importing sheets to and from Excel files can be clunky and frustrating, with conditional formatting and other customizations getting lost in the process. For some users, Smartsheet did not explain its features properly, leaving them frustrated at the apparent lack of features such as Dropbox integration or the ability to save a copy of a sheet to a new file. If you choose Smartsheet, you may need to implement a robust training program to avoid these sorts of problems.

Pricing

Both monday.com and Smartsheet offer tiered subscription plans for pricing.

monday.com starts with the Basic tier at $8.00 per user per month and includes the core product functionality with 5 GB of storage, one project board per dashboard, and a Kanban view option. The Standard tier is $10 per user per month and adds automation features, Timeline and Calendar viewing options, up to 3 project boards per dashboard, and 50 GB of storage. The Pro tier is $16 per user per month and adds more automation capabilities, a Chart view option, up to 10 boards per project dashboard, and 100 GB of storage. The Enterprise tier is priced by quote and adds more automation and integration options, up to 50 boards per dashboard, and priority customer support.

Smartsheet’s pricing is divided into Standard and Enterprise plans. Standard plans begin at the Individual tier, which is $14 per month for a single user and allows up to 10 sheets with automation and Gantt, calendar, and kanban views. The Business tier is $25 per user per month and adds reporting, progress tracking, user management, and custom branding features, with up to 100 sheets per user. Enterprise plans are priced by quote and allow unlimited sheets per user and add features such as SSO and integration with user directory systems. Finally, the Premium tier is priced by quote and adds features like dedicated calendar applications, connectors for CRM products, and high-priority customer support.

Features
monday.comSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
monday.com
8.1
2219 Ratings
8% above category average
Smartsheet
7.8
124 Ratings
4% above category average
Task Management8.92205 Ratings8.7121 Ratings
Resource Management8.31883 Ratings8.9103 Ratings
Gantt Charts7.81286 Ratings8.3104 Ratings
Scheduling8.31843 Ratings8.6106 Ratings
Workflow Automation8.41918 Ratings8.495 Ratings
Team Collaboration9.22163 Ratings8.5117 Ratings
Support for Agile Methodology8.11147 Ratings8.377 Ratings
Support for Waterfall Methodology7.01 Ratings5.875 Ratings
Document Management7.71784 Ratings6.596 Ratings
Email integration7.91593 Ratings8.095 Ratings
Mobile Access7.91765 Ratings7.791 Ratings
Timesheet Tracking7.51033 Ratings6.058 Ratings
Change request and Case Management8.01145 Ratings8.164 Ratings
Budget and Expense Management7.91019 Ratings8.170 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
monday.com
7.4
996 Ratings
0% above category average
Smartsheet
6.5
62 Ratings
13% below category average
Quotes/estimates7.7666 Ratings5.540 Ratings
Project & financial reporting7.5880 Ratings7.156 Ratings
Integration with accounting software7.1495 Ratings7.530 Ratings
Invoicing00 Ratings5.933 Ratings
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monday.comSmartsheet
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User Ratings
monday.comSmartsheet
Likelihood to Recommend
8.7
(2224 ratings)
8.8
(142 ratings)
Likelihood to Renew
9.0
(31 ratings)
10.0
(23 ratings)
Usability
8.6
(2152 ratings)
8.6
(12 ratings)
Availability
8.2
(8 ratings)
-
(0 ratings)
Performance
8.5
(8 ratings)
10.0
(1 ratings)
Support Rating
8.2
(1876 ratings)
8.1
(45 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
7.0
(1 ratings)
Implementation Rating
9.0
(7 ratings)
10.0
(6 ratings)
Configurability
8.3
(6 ratings)
-
(0 ratings)
Ease of integration
8.7
(6 ratings)
-
(0 ratings)
Product Scalability
7.1
(8 ratings)
-
(0 ratings)
Vendor post-sale
8.8
(6 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(6 ratings)
-
(0 ratings)
User Testimonials
monday.comSmartsheet
Likelihood to Recommend
monday.com
Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team.
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Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Read full review
Pros
monday.com
  • Set stages for each task and assign people to those stages to move projects along
  • Set up automated tasks to get assigned to people and to send out notifications to Slack as well as emails to contractors to work on a project
  • Create multiple boards for projects and the ability to review tasks by date to make sure no project slips through the cracks
Read full review
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
Read full review
Cons
monday.com
  • Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
  • Time tracking is clumsy, could be easier to record
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Likelihood to Renew
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Usability
monday.com
It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found.
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Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Reliability and Availability
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Smartsheet
No answers on this topic
Performance
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Smartsheet
No answers on this topic
Support Rating
monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
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Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Online Training
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Smartsheet
No answers on this topic
Implementation Rating
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
monday.com
We have converted using spreadsheets over to Monday and so far everything is going well. Things are more organized and you don't have to worry about bookmarking a bunch of Excel pages. Everything is in one place and easy to access for the whole team.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Scalability
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Smartsheet
No answers on this topic
Return on Investment
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations