Based on 2727 reviews and ratings
- Community Pulse
- Feature Set Ratings
- Attribute Ratings
- Likelihood to Recommend
- Pricing Details
- Likelihood to Renew
- Reliability and Availability
- Support Rating
- Online Training
- Implementation Rating
- Alternatives Considered
- Product Configurability
- Ease of Integration
- Return on Investment
- Post-Sale Experience
- Pre-Sale Experience
Monday.com and Smartsheet are team project management applications designed to help co-workers plan projects, assign tasks, track progress, and share information. Both products offer multiple ways of viewing projects and tasks, including Gantt charts, calendar views, and kanban boards. However, Smartsheet uses spreadsheets as the fundamental building blocks of projects, while monday.com has a custom UI with only a passing resemblance to tables or spreadsheets. monday.com is used primarily by small businesses, likely because it is slightly cheaper and its feature set is aimed at smaller-scale projects and teams. Smartsheet is primarily used by mid-sized companies and has a significant enterprise-level user base, likely because its spreadsheet-based design lends itself to larger-scale teams and projects.
Both monday.com and Smartsheet offer core project management functionality, but they each offer unique benefits to their users.
monday.com is designed to be quick and easy to pick up and use. The software offers a single board for each project, giving managers and team members a quick overview of the project’s status. Each project board can be customized to display the most relevant data for that project. Users appreciate the automation tools to create tasks, move tasks through workflow processes, and automatically assign tasks to specific users. Integration with calendar applications, thread-based communication, and quick sharing of notes and to-dos help make monday.com a slick, intuitive way for teams to communicate and keep their projects moving.
Although Smartsheet uses spreadsheets to drive project management, it also offers many ways to view, sort, and filter the information in each sheet, helping individual users and managers navigate and understand project information. Its customizable reminder system can send reminders and warnings directly to e-mail accounts, helping users stay on track and avoid missed deadlines. Smartsheet also offers generous sharing permissions and guest access, making it easy for teams to collaborate with freelancers and contractors within the software. And since the interface is based on spreadsheets, users familiar with Excel or other spreadsheet software can get up and running quickly.
However, each product has unique limitations as well. Before choosing monday.com or Smartsheet, be sure to consider their drawbacks.
monday.com can lack the depth desired by some users, especially on lower pricing tiers. Features like automation, guest access, and recurring tasks are locked behind higher tiers, meaning that some businesses will have to upgrade their license for access to necessary tools. Additionally, monday.com doesn’t offer a free version, and their licensing system isn’t very granular: if your five-person team adds a sixth member, you’ll need to upgrade to the ten-user plan. Finally, the system overall is geared towards small- and medium-scale projects and teams. Enterprise-level users might have difficulty scaling the system to work well for their needs.
Smartsheet may be familiar to Excel users, but that can also be a drawback. Smartsheet doesn’t have all of the advanced features offered by a dedicated spreadsheet system like Excel, leaving some users wishing for more complicated formulas or formatting options. Importing sheets to and from Excel files can be clunky and frustrating, with conditional formatting and other customizations getting lost in the process. For some users, Smartsheet did not explain its features properly, leaving them frustrated at the apparent lack of features such as Dropbox integration or the ability to save a copy of a sheet to a new file. If you choose Smartsheet, you may need to implement a robust training program to avoid these sorts of problems.
Both monday.com and Smartsheet offer tiered subscription plans for pricing.
monday.com starts with the Basic tier at $8.00 per user per month and includes the core product functionality with 5 GB of storage, one project board per dashboard, and a Kanban view option. The Standard tier is $10 per user per month and adds automation features, Timeline and Calendar viewing options, up to 3 project boards per dashboard, and 50 GB of storage. The Pro tier is $16 per user per month and adds more automation capabilities, a Chart view option, up to 10 boards per project dashboard, and 100 GB of storage. The Enterprise tier is priced by quote and adds more automation and integration options, up to 50 boards per dashboard, and priority customer support.
Smartsheet’s pricing is divided into Standard and Enterprise plans. Standard plans begin at the Individual tier, which is $14 per month for a single user and allows up to 10 sheets with automation and Gantt, calendar, and kanban views. The Business tier is $25 per user per month and adds reporting, progress tracking, user management, and custom branding features, with up to 100 sheets per user. Enterprise plans are priced by quote and allow unlimited sheets per user and add features such as SSO and integration with user directory systems. Finally, the Premium tier is priced by quote and adds features like dedicated calendar applications, connectors for CRM products, and high-priority customer support.
Provided by the TrustRadius Research Team
Published on October 16, 2020
Candidly, we still use both as monday.com and Smartsheet, as monday.com only recently added dependencies, and that was integral to our proposal and pricing process.
Both are very powerful project management software solutions. Smartsheet has a small advantage, specifically in that area, but has none of the other features we use it for in regards to creating forms for external facing parties, automation within our group, and basic visible …
Monday.com has a lot of functionality and visibility that the other tech we've used did not. the notifications and ease of adding new tasks and projects are also better than the other tech we have used.
I feel monday is more intuitive and easy to use compared to the others. Otherwise they pretty much do the same function. Assignments are significantly less liable to be overlooked. It causes us to consider each other responsible. I exceptionally prescribe it for groups that …
Our design and dev team really enjoyed the look, feel, and flow of monday. However, from a project management and timeline approach I found it to be overwhelming and cumbersome. I needed a tool that could easily be replicable and client facing.
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
- Ease of use - so similar to Excel everyone can figure it out.
- Flexible architecture lends itself to many different use cases beyond …
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
We selected Smartsheet because we needed something between Excel and MS Project. We have a group of staff members who were not Project Managers by trade, but yet managed teams and staff who are supporting smaller efforts with task management. They were looking for a simple tool …
Smartsheet is very robust, and allows much more customization. It is not as user friendly, and takes more time to understand and get used to. Smartsheet integrates with just about all of these other tools. One of the best things about Smartsheet is that it can integrate with …
I was familiar with it, but no one else at my organization had it installed. I had to print to PDF and just send PDF files to everyone. I was the only person who could create or update and that was burdening my time and workload.
- monday.com ranks higher in 1 feature set: Project Management
- Smartsheet ranks higher in 1 feature set: Professional Services Automation
Support for Agile Methodology
Support for Waterfall Methodology
Change request and Case Management
Budget and Expense Management
Project & financial reporting
Integration with accounting software
- monday.com is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Online Training
- Smartsheet is rated higher in 3 areas: Likelihood to Renew, Performance, Implementation Rating