20 Ratings
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Score 8.6 out of 100
84 Ratings
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Score 9 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Rubrik

It is by far the easiest and well thought out backup solution I've encountered. If you have requirements to archive into AWS, Azure, or GCP, it is extremely easy to configure. You will be up and archiving in minutes. The SLA based job scheduling is very intuitive. The only negative or less appropriate usage I can think of would be the instantiation piece. It takes several hours to instantiate one VM to a cloud environment. This could be our lack of bandwidth, but it is only feasible for a long term DR scenario.
Toby Wenzel | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.7
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.5
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.9
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.5
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.4
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.9
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.1
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
9.2
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.5
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.5
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.8
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.4
Platform support
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
8.8
Retention options
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
9.2
Encryption
MSP360 Backup (formerly CloudBerry Backup)
Rubrik
9.2

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Rubrik

  • Simplified backup. Rubrik integrates well with modern data-center technologies. Rubrik backups are SLA-based, and you can apply SLAs to different levels of your infrastructure, e.g. from granular VM-based assignments to covering whole site with few clicks.
  • Simplified restore. Easy to use interface allows for delegation of restores to any user group.
  • Simplified backup to cloud makes replacing outdated backup targets, such as tape libraries, an easy task.
  • Simplified DR to cloud. In addition to the ability to mount restored virtual machines from the Rubrik appliances itself, Rubrik allows you to spin up backed up to the cloud instances in Azure cloud.
Paul Lerner | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Rubrik

  • I would like to have the ability to set expiration dates for relics. When VMs are deleted, the backups (relics) require manual intervention to remove, and I may not want them removed right away.
  • Integration of multiple clusters into a single dashboard.
  • I'd like to see more granular control of SLA retentions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Rubrik

No score
No answers yet
No answers on this topic

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Rubrik

Rubrik 8.2
Based on 2 answers
Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
Anonymous | TrustRadius Reviewer

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Rubrik

Rubrik 8.8
Based on 6 answers
I have had nothing but great service from Rubrik's support. The support tunnel option is great as they can connect without the need for WebEx or JoinMe to work on your cluster. They are always willing to perform upgrades even though upgrading is super easy for the customer, but some would prefer support to do them.
Toby Tapp | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Rubrik

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Rubrik

Veeam is the closest to Rubrik but still cannot compare in its simplicity and success rates. The others just don't even compare, heck you have to have a PHD just to use CommVault
Sam Kemp | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Rubrik

  • Increasing of service's request: old customers asked us backup service after they realized we were using Rubrik
  • New customers, came because of Rubrik, asked for new services
  • Old customers already using previous backup solution decided to leave the service since more expensive
  • Overall, ROI is positive
Raffaello Poltronieri | TrustRadius Reviewer

Screenshots

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

Rubrik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rubrik Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
Rubrik
8.8

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
Rubrik

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
Rubrik
8.2

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
Rubrik
8.8

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
Rubrik

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