What users are saying about
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Top Rated
204 Ratings
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Top Rated
1436 Ratings

Namely

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Top Rated
204 Ratings
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Score 8 out of 100

QuickBooks Online

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Top Rated
1436 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Namely ranks higher in 1 feature set: Payroll Management

Human Resource Management

7.5

Namely

75%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 7/7 features

Employee demographic data

8.1
81%
117 Ratings
N/A
0 Ratings

Employment history

7.7
77%
124 Ratings
N/A
0 Ratings

Job profiles and administration

7.1
71%
16 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
120 Ratings
N/A
0 Ratings

Organizational charting

7.1
71%
122 Ratings
N/A
0 Ratings

Organization and location management

7.8
78%
117 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
N/A
0 Ratings

Payroll Management

7.8

Namely

78%
6.1

QuickBooks Online

61%
Namely ranks higher in 7/7 features

Pay calculation

8.3
83%
102 Ratings
6.2
62%
69 Ratings

Support for external payroll vendors

6.7
67%
48 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.5
85%
49 Ratings
N/A
0 Ratings

Benefit plan administration

7.3
73%
98 Ratings
5.0
50%
31 Ratings

Direct deposit files

8.5
85%
103 Ratings
6.6
66%
64 Ratings

Salary revision and increment management

7.3
73%
93 Ratings
6.2
62%
44 Ratings

Reimbursement management

7.8
78%
54 Ratings
6.6
66%
45 Ratings

Leave and Attendance Management

7.8

Namely

78%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 3/3 features

Approval workflow

8.1
81%
112 Ratings
N/A
0 Ratings

Balance details

7.6
76%
106 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

7.5
75%
88 Ratings
N/A
0 Ratings

Employee Self Service

8.3

Namely

83%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 5/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
N/A
0 Ratings

Update personal information

9.0
90%
125 Ratings
N/A
0 Ratings

View company policy documentation

7.9
79%
113 Ratings
N/A
0 Ratings

Employee recognition

7.7
77%
105 Ratings
N/A
0 Ratings

View job history

8.3
83%
119 Ratings
N/A
0 Ratings

Asset Management

7.5

Namely

75%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
N/A
0 Ratings

HR Reporting

6.4

Namely

64%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 3/3 features

Report builder

6.8
68%
104 Ratings
N/A
0 Ratings

Pre-built reports

6.2
62%
100 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.1
61%
68 Ratings
N/A
0 Ratings

Onboarding

7.3

Namely

73%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 2/2 features

New hire portal

7.9
79%
99 Ratings
N/A
0 Ratings

Manager tracking tools

6.8
68%
77 Ratings
N/A
0 Ratings

Performance and Goals

6.9

Namely

69%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 4/4 features

Corporate goal setting

7.1
71%
82 Ratings
N/A
0 Ratings

Individual goal setting

7.1
71%
87 Ratings
N/A
0 Ratings

Line-of sight-visibility

6.4
64%
65 Ratings
N/A
0 Ratings

Performance tracking

6.9
69%
84 Ratings
N/A
0 Ratings

Performance Management

7.1

Namely

71%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 5/5 features

Performance plans

6.9
69%
90 Ratings
N/A
0 Ratings

Performance improvement plans

6.7
67%
64 Ratings
N/A
0 Ratings

Review status tracking

7.4
74%
90 Ratings
N/A
0 Ratings

Review reminders

7.3
73%
92 Ratings
N/A
0 Ratings

Multiple review frequency

7.2
72%
80 Ratings
N/A
0 Ratings

Succession Planning

5.9

Namely

59%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 1/1 features

Candidate search

5.9
59%
19 Ratings
N/A
0 Ratings

Recruiting / ATS

5.1

Namely

51%

QuickBooks Online

Feature Set Not Supported
N/A
Namely ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
N/A
0 Ratings

Company Website Posting

4.2
42%
4 Ratings
N/A
0 Ratings

Publish to Social Media

4.2
42%
4 Ratings
N/A
0 Ratings

Job Search Site Posting

6.0
60%
4 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

4.7
47%
4 Ratings
N/A
0 Ratings

Applicant Tracking

5.5
55%
4 Ratings
N/A
0 Ratings

Notifications and Alerts

6.0
60%
4 Ratings
N/A
0 Ratings

Customization

Namely

Feature Set Not Supported
N/A
6.4

QuickBooks Online

64%
QuickBooks Online ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
6.5
65%
54 Ratings

Plug-ins

N/A
0 Ratings
6.3
63%
58 Ratings

Security

Namely

Feature Set Not Supported
N/A
7.5

QuickBooks Online

75%
QuickBooks Online ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
7.4
74%
81 Ratings

Role-based user permissions

N/A
0 Ratings
7.5
75%
102 Ratings

Reporting & Analytics

Namely

Feature Set Not Supported
N/A
7.6

QuickBooks Online

76%
QuickBooks Online ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
7.4
74%
123 Ratings

Standard reports

N/A
0 Ratings
8.0
80%
127 Ratings

Custom reports

N/A
0 Ratings
7.4
74%
116 Ratings

General Ledger and Configurable Accounting

Namely

Feature Set Not Supported
N/A
6.6

QuickBooks Online

66%
QuickBooks Online ranks higher in 21/21 features

Accounts payable

N/A
0 Ratings
7.3
73%
121 Ratings

Accounts receivable

N/A
0 Ratings
7.8
78%
130 Ratings

Cash management

N/A
0 Ratings
6.8
68%
118 Ratings

Bank reconciliation

N/A
0 Ratings
8.0
80%
136 Ratings

Expense management

N/A
0 Ratings
7.0
70%
122 Ratings

Time tracking

N/A
0 Ratings
5.5
55%
55 Ratings

Fixed asset management

N/A
0 Ratings
6.5
65%
54 Ratings

Multi-currency support

N/A
0 Ratings
5.8
58%
23 Ratings

Multi-division support

N/A
0 Ratings
5.7
57%
42 Ratings

Regulations compliance

N/A
0 Ratings
6.8
68%
38 Ratings

Electronic tax filing

N/A
0 Ratings
6.5
65%
65 Ratings

Self-service portal

N/A
0 Ratings
5.8
58%
65 Ratings

Global Financial Support

N/A
0 Ratings
5.0
50%
16 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
6.2
62%
33 Ratings

Intercompany Accounting

N/A
0 Ratings
6.9
69%
29 Ratings

Localizations

N/A
0 Ratings
7.0
70%
21 Ratings

Journals and Reconciliations

N/A
0 Ratings
7.6
76%
73 Ratings

Enterprise Accounting

N/A
0 Ratings
6.5
65%
26 Ratings

Configurable Accounting

N/A
0 Ratings
6.5
65%
38 Ratings

Centralized Rules Framework

N/A
0 Ratings
6.5
65%
23 Ratings

Standardized Processes

N/A
0 Ratings
6.4
64%
48 Ratings

Inventory Management

Namely

Feature Set Not Supported
N/A
5.9

QuickBooks Online

59%
QuickBooks Online ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
5.9
59%
45 Ratings

Automatic reordering

N/A
0 Ratings
6.2
62%
21 Ratings

Location management

N/A
0 Ratings
5.4
54%
21 Ratings

Manufacturing module

N/A
0 Ratings
6.2
62%
17 Ratings

Order Management

Namely

Feature Set Not Supported
N/A
6.5

QuickBooks Online

65%
QuickBooks Online ranks higher in 7/7 features

Pricing

N/A
0 Ratings
7.4
74%
55 Ratings

Order entry

N/A
0 Ratings
7.3
73%
53 Ratings

Credit card processing

N/A
0 Ratings
6.8
68%
64 Ratings

Cost of goods sold

N/A
0 Ratings
6.6
66%
67 Ratings

Order Orchestration

N/A
0 Ratings
6.4
64%
20 Ratings

End-to-end order visibility

N/A
0 Ratings
6.2
62%
19 Ratings

Order exception Resolution

N/A
0 Ratings
4.6
46%
18 Ratings

Attribute Ratings

  • Namely is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • QuickBooks Online is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.1

Namely

81%
129 Ratings
6.5

QuickBooks Online

65%
158 Ratings

Likelihood to Renew

3.5

Namely

35%
7 Ratings
7.6

QuickBooks Online

76%
23 Ratings

Usability

8.2

Namely

82%
53 Ratings
7.0

QuickBooks Online

70%
74 Ratings

Availability

Namely

N/A
0 Ratings
10.0

QuickBooks Online

100%
7 Ratings

Performance

Namely

N/A
0 Ratings
10.0

QuickBooks Online

100%
5 Ratings

Support Rating

7.9

Namely

79%
41 Ratings
6.0

QuickBooks Online

60%
71 Ratings

Implementation Rating

7.1

Namely

71%
68 Ratings
5.7

QuickBooks Online

57%
8 Ratings

Configurability

Namely

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Ease of integration

Namely

N/A
0 Ratings
4.1

QuickBooks Online

41%
2 Ratings

Product Scalability

Namely

N/A
0 Ratings
10.0

QuickBooks Online

100%
1 Rating

Vendor post-sale

Namely

N/A
0 Ratings
4.5

QuickBooks Online

45%
2 Ratings

Vendor pre-sale

Namely

N/A
0 Ratings
4.5

QuickBooks Online

45%
2 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

Intuit

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

Intuit

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

Intuit

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    QuickBooks Online

    Starting Price

    $15 per month

    Editions & Modules

    QuickBooks Online editions and modules pricing
    EditionModules
    Simple Start251
    Plus752
    Advanced1503
    Self-Employed154

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Namely

    Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
    Read full review

    Intuit

    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Read full review

    Usability

    Namely

    Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
    Read full review

    Intuit

    Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
    Read full review

    Reliability and Availability

    Namely

    No answers on this topic

    Intuit

    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Read full review

    Performance

    Namely

    No answers on this topic

    Intuit

    There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
    Read full review

    Support Rating

    Namely

    Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
    Read full review

    Intuit

    Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
    Read full review

    Implementation Rating

    Namely

    I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
    Read full review

    Intuit

    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Read full review

    Alternatives Considered

    Namely

    Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
    Read full review

    Intuit

    I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
    Read full review

    Scalability

    Namely

    No answers on this topic

    Intuit

    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Read full review

    Return on Investment

    Namely

    • It gets the job done, but I can't say that I love it.
    • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
    Read full review

    Intuit

    • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
    • QuickBooks Online supports all the key functions of our company's accounting team.
    • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
    Read full review

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