What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
410 Ratings

Netchex

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Paycom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
410 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Feature Set Ratings

  • Netchex ranks higher in 1 feature set: Payroll Management

Payroll Management

8.7

Netchex

87%
7.8

Paycom

78%
Netchex ranks higher in 7/7 features

Pay calculation

8.9
89%
8 Ratings
7.8
78%
232 Ratings

Support for external payroll vendors

8.5
85%
3 Ratings
6.4
64%
47 Ratings

Off-cycle/On-Demand payment

9.0
90%
7 Ratings
8.6
86%
13 Ratings

Benefit plan administration

8.3
83%
7 Ratings
7.7
77%
198 Ratings

Direct deposit files

9.2
92%
8 Ratings
8.4
84%
232 Ratings

Salary revision and increment management

8.8
88%
7 Ratings
8.5
85%
192 Ratings

Reimbursement management

7.9
79%
6 Ratings
7.1
71%
127 Ratings

Human Resource Management

Netchex

Feature Set Not Supported
N/A
7.5

Paycom

75%
Paycom ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
7.8
78%
204 Ratings

Employment history

N/A
0 Ratings
8.0
80%
194 Ratings

Job profiles and administration

N/A
0 Ratings
7.7
77%
194 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.8
78%
195 Ratings

Organizational charting

N/A
0 Ratings
7.2
72%
144 Ratings

Organization and location management

N/A
0 Ratings
6.6
66%
168 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.5
75%
161 Ratings

Leave and Attendance Management

Netchex

Feature Set Not Supported
N/A
8.0

Paycom

80%
Paycom ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.4
84%
199 Ratings

Balance details

N/A
0 Ratings
7.9
79%
200 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.9
79%
167 Ratings

Employee Self Service

Netchex

Feature Set Not Supported
N/A
8.3

Paycom

83%
Paycom ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.5
85%
241 Ratings

Update personal information

N/A
0 Ratings
8.8
88%
241 Ratings

View company policy documentation

N/A
0 Ratings
8.0
80%
210 Ratings

Employee recognition

N/A
0 Ratings
7.7
77%
118 Ratings

View job history

N/A
0 Ratings
8.3
83%
186 Ratings

Asset Management

Netchex

Feature Set Not Supported
N/A
4.6

Paycom

46%
Paycom ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
4.6
46%
26 Ratings

HR Reporting

Netchex

Feature Set Not Supported
N/A
6.7

Paycom

67%
Paycom ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.4
74%
196 Ratings

Pre-built reports

N/A
0 Ratings
7.4
74%
195 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.4
54%
55 Ratings

Onboarding

Netchex

Feature Set Not Supported
N/A
7.4

Paycom

74%
Paycom ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.9
79%
191 Ratings

Manager tracking tools

N/A
0 Ratings
6.9
69%
163 Ratings

Performance and Goals

Netchex

Feature Set Not Supported
N/A
5.9

Paycom

59%
Paycom ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
4.0
40%
36 Ratings

Individual goal setting

N/A
0 Ratings
7.4
74%
107 Ratings

Line-of sight-visibility

N/A
0 Ratings
4.4
44%
35 Ratings

Performance tracking

N/A
0 Ratings
7.9
79%
113 Ratings

Performance Management

Netchex

Feature Set Not Supported
N/A
7.7

Paycom

77%
Paycom ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.5
75%
137 Ratings

Performance improvement plans

N/A
0 Ratings
7.4
74%
129 Ratings

Review status tracking

N/A
0 Ratings
7.7
77%
132 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
138 Ratings

Multiple review frequency

N/A
0 Ratings
8.0
80%
121 Ratings

Succession Planning

Netchex

Feature Set Not Supported
N/A
6.7

Paycom

67%
Paycom ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
9.1
91%
24 Ratings

Candidate ranking

N/A
0 Ratings
6.7
67%
30 Ratings

Candidate search

N/A
0 Ratings
5.6
56%
33 Ratings

Candidate development

N/A
0 Ratings
5.2
52%
29 Ratings

Recruiting / ATS

Netchex

Feature Set Not Supported
N/A
6.5

Paycom

65%
Paycom ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
6.7
67%
121 Ratings

Company Website Posting

N/A
0 Ratings
6.7
67%
121 Ratings

Publish to Social Media

N/A
0 Ratings
6.2
62%
96 Ratings

Job Search Site Posting

N/A
0 Ratings
6.5
65%
110 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.3
63%
106 Ratings

Applicant Tracking

N/A
0 Ratings
6.8
68%
127 Ratings

Notifications and Alerts

N/A
0 Ratings
6.7
67%
130 Ratings

Attribute Ratings

  • Netchex is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • Netchex and Paycom are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

Netchex

88%
15 Ratings
7.2

Paycom

72%
256 Ratings

Likelihood to Renew

9.1

Netchex

91%
1 Rating
9.1

Paycom

91%
12 Ratings

Usability

9.1

Netchex

91%
1 Rating
8.3

Paycom

83%
16 Ratings

Availability

Netchex

N/A
0 Ratings
9.1

Paycom

91%
1 Rating

Performance

Netchex

N/A
0 Ratings
8.2

Paycom

82%
1 Rating

Support Rating

9.1

Netchex

91%
2 Ratings
8.4

Paycom

84%
54 Ratings

In-Person Training

Netchex

N/A
0 Ratings
6.4

Paycom

64%
1 Rating

Online Training

Netchex

N/A
0 Ratings
7.3

Paycom

73%
1 Rating

Implementation Rating

9.1

Netchex

91%
1 Rating
4.4

Paycom

44%
6 Ratings

Product Scalability

Netchex

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Likelihood to Recommend

Netchex

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Anonymous | TrustRadius Reviewer

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

Pros

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Cons

Netchex

  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Melissa Cross | TrustRadius Reviewer

Paycom

  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Netchex

Netchex 9.1
Based on 1 answer
No answer on this topic is available.

Paycom

Paycom 9.1
Based on 12 answers
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Renata Falbo | TrustRadius Reviewer

Usability

Netchex

Netchex 9.1
Based on 1 answer
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

Paycom

Paycom 8.3
Based on 16 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.1
Based on 2 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Paycom

Paycom 8.4
Based on 54 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

Netchex

Netchex 9.1
Based on 1 answer
There were no issues
John Riley, SHRM-CP | TrustRadius Reviewer

Paycom

Paycom 4.4
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Paycom

Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
Michelle Armour | TrustRadius Reviewer

Scalability

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

Netchex

  • The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
  • We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.
Anonymous | TrustRadius Reviewer

Paycom

  • Cut payroll processing time from 1 week to 2 days.
  • Cut ACA reporting time from 2 weeks to 2 days.
  • Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.
Cecilia Terrazas | TrustRadius Reviewer

Screenshots

Add comparison