Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.9 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Paycom
Score 7.9 out of 10
N/A
Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
Pricing
NetchexPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexPaycom
Considered Both Products
Netchex

No answer on this topic

Paycom
Chose Paycom
The paycom system offers much more than Netchex. The customer service is also better.
Chose Paycom
Paycom has a much better user interface and is easier for employees to navigate. Employees are able to take ownership of their personal information and ensure their contact information is kept up to date. The program is easier for managers to navigate and saves time by …
Chose Paycom
We selected Paycom because of the people who work there. From our sales representative to our direct specialist, every single person in between has our best interest at heart. We also loved the packages we were getting for the price we paid and the fact that we would have …
Features
NetchexPaycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.4
16 Ratings
13% above category average
Paycom
8.4
431 Ratings
5% above category average
Pay calculation9.616 Ratings9.0419 Ratings
Support for external payroll vendors8.65 Ratings6.447 Ratings
Off-cycle/On-Demand payment9.711 Ratings8.713 Ratings
Benefit plan administration9.813 Ratings8.3364 Ratings
Direct deposit files10.016 Ratings9.5418 Ratings
Salary revision and increment management9.911 Ratings8.3348 Ratings
Reimbursement management8.17 Ratings8.3237 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Netchex
-
Ratings
Paycom
8.1
420 Ratings
2% above category average
Employee demographic data00 Ratings8.9381 Ratings
Employment history00 Ratings8.1367 Ratings
Job profiles and administration00 Ratings8.2368 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8369 Ratings
Organizational charting00 Ratings7.8285 Ratings
Organization and location management00 Ratings8.1323 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.0308 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Netchex
-
Ratings
Paycom
8.4
379 Ratings
4% above category average
Approval workflow00 Ratings8.6362 Ratings
Balance details00 Ratings8.2361 Ratings
Annual carry-forward and encashment00 Ratings8.5302 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Netchex
-
Ratings
Paycom
8.6
431 Ratings
6% above category average
View and generate pay and benefit information00 Ratings9.1424 Ratings
Update personal information00 Ratings9.1427 Ratings
View company policy documentation00 Ratings8.2380 Ratings
Employee recognition00 Ratings8.4207 Ratings
View job history00 Ratings8.2342 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Netchex
-
Ratings
Paycom
4.9
26 Ratings
47% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Netchex
-
Ratings
Paycom
7.2
373 Ratings
5% below category average
Report builder00 Ratings8.0367 Ratings
Pre-built reports00 Ratings7.8363 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Netchex
-
Ratings
Paycom
8.3
370 Ratings
4% above category average
New hire portal00 Ratings8.4367 Ratings
Manager tracking tools00 Ratings8.2319 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Netchex
-
Ratings
Paycom
6.2
212 Ratings
26% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings7.8199 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings7.7208 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Netchex
-
Ratings
Paycom
7.9
265 Ratings
0% below category average
Performance plans00 Ratings8.1245 Ratings
Performance improvement plans00 Ratings7.8230 Ratings
Review status tracking00 Ratings8.1238 Ratings
Review reminders00 Ratings8.1244 Ratings
Multiple review frequency00 Ratings7.7218 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Netchex
-
Ratings
Paycom
6.8
34 Ratings
13% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Netchex
-
Ratings
Paycom
7.3
264 Ratings
6% below category average
Job Requisition Management00 Ratings7.2234 Ratings
Company Website Posting00 Ratings7.2231 Ratings
Publish to Social Media00 Ratings6.9181 Ratings
Job Search Site Posting00 Ratings7.1213 Ratings
Duplicate Candidate Prevention00 Ratings7.1201 Ratings
Applicant Tracking00 Ratings7.1239 Ratings
Notifications and Alerts00 Ratings8.2248 Ratings
Best Alternatives
NetchexPaycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
PeopleStrong
PeopleStrong
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexPaycom
Likelihood to Recommend
9.0
(24 ratings)
8.1
(442 ratings)
Likelihood to Renew
9.9
(2 ratings)
8.8
(23 ratings)
Usability
9.9
(2 ratings)
9.0
(24 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.9
(3 ratings)
9.1
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
8.2
(2 ratings)
8.2
(7 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
NetchexPaycom
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review
Paycom
Working in manufacturing, we have several employees who do not have email addresses through our company, and so utilizing Paycom, we're able to share messaging, we're able to roll out policies, things like that within the system where they're already comfortable using it because they're in there checking on their paychecks and things like that. So we've really found that that's quite beneficial for us and more than we had expected.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Read full review
Paycom
  • I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
Read full review
Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
Read full review
Paycom
  • I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
  • I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
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Likelihood to Renew
Netchex
Easy to work with.
Read full review
Paycom
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Read full review
Usability
Netchex
Very user friendly and great interface.
Read full review
Paycom
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
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Reliability and Availability
Netchex
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
Netchex
No answers on this topic
Paycom
Yes, Paycom's performance is excellent, no issues.
Read full review
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
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In-Person Training
Netchex
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
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Online Training
Netchex
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review
Paycom
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
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Scalability
Netchex
No answers on this topic
Paycom
They are not able to meet our current needs
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Read full review
Paycom
  • I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
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ScreenShots

Paycom Screenshots

Screenshot of GONE®, the app that automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.Screenshot of Reporting and Analytics: Provides a way to generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.Screenshot of Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.Screenshot of Tax Credits: Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.Screenshot of a new study that reveeals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of Position Management: For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.