Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.4 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Paycom
Score 7.3 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
NetchexPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetchexPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexPaycom
Considered Both Products
Netchex

No answer on this topic

Paycom
Chose Paycom
Paycom has a much better user interface and is easier for employees to navigate. Employees are able to take ownership of their personal information and ensure their contact information is kept up to date. The program is easier for managers to navigate and saves time by …
Chose Paycom
We selected Paycom because of the people who work there. From our sales representative to our direct specialist, every single person in between has our best interest at heart. We also loved the packages we were getting for the price we paid and the fact that we would have …
Top Pros
Top Cons
Features
NetchexPaycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
9.1
16 Ratings
10% above category average
Paycom
7.5
370 Ratings
7% below category average
Pay calculation9.716 Ratings7.9359 Ratings
Support for external payroll vendors7.45 Ratings6.447 Ratings
Off-cycle/On-Demand payment9.111 Ratings8.713 Ratings
Benefit plan administration9.713 Ratings7.5307 Ratings
Direct deposit files10.016 Ratings8.0359 Ratings
Salary revision and increment management9.611 Ratings7.1294 Ratings
Reimbursement management8.17 Ratings7.0199 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Netchex
-
Ratings
Paycom
6.9
357 Ratings
13% below category average
Employee demographic data00 Ratings7.3324 Ratings
Employment history00 Ratings6.7310 Ratings
Job profiles and administration00 Ratings7.0311 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.6312 Ratings
Organizational charting00 Ratings5.9234 Ratings
Organization and location management00 Ratings8.1270 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.8256 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Netchex
-
Ratings
Paycom
7.5
326 Ratings
8% below category average
Approval workflow00 Ratings7.4311 Ratings
Balance details00 Ratings7.5311 Ratings
Annual carry-forward and encashment00 Ratings7.7258 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Netchex
-
Ratings
Paycom
7.5
371 Ratings
8% below category average
View and generate pay and benefit information00 Ratings7.8364 Ratings
Update personal information00 Ratings8.2367 Ratings
View company policy documentation00 Ratings7.6326 Ratings
Employee recognition00 Ratings6.4177 Ratings
View job history00 Ratings7.7291 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Netchex
-
Ratings
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Netchex
-
Ratings
Paycom
6.3
318 Ratings
19% below category average
Report builder00 Ratings6.5312 Ratings
Pre-built reports00 Ratings6.5309 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Netchex
-
Ratings
Paycom
7.1
313 Ratings
12% below category average
New hire portal00 Ratings7.5310 Ratings
Manager tracking tools00 Ratings6.8268 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Netchex
-
Ratings
Paycom
5.4
181 Ratings
41% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.3168 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings6.4177 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Netchex
-
Ratings
Paycom
6.7
226 Ratings
17% below category average
Performance plans00 Ratings6.8209 Ratings
Performance improvement plans00 Ratings6.6198 Ratings
Review status tracking00 Ratings6.7202 Ratings
Review reminders00 Ratings7.1209 Ratings
Multiple review frequency00 Ratings6.2187 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Netchex
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Netchex
-
Ratings
Paycom
6.6
218 Ratings
17% below category average
Job Requisition Management00 Ratings6.9195 Ratings
Company Website Posting00 Ratings7.2192 Ratings
Publish to Social Media00 Ratings6.5154 Ratings
Job Search Site Posting00 Ratings6.9178 Ratings
Duplicate Candidate Prevention00 Ratings6.2165 Ratings
Applicant Tracking00 Ratings6.6201 Ratings
Notifications and Alerts00 Ratings6.1204 Ratings
Best Alternatives
NetchexPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetchexPaycom
Likelihood to Recommend
9.0
(24 ratings)
6.9
(390 ratings)
Likelihood to Renew
9.9
(2 ratings)
8.4
(20 ratings)
Usability
9.9
(2 ratings)
8.5
(23 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.9
(3 ratings)
9.0
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
8.2
(2 ratings)
7.9
(6 ratings)
Configurability
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.9
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(2 ratings)
User Testimonials
NetchexPaycom
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
Read full review
Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Read full review
Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
Netchex
  • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
  • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
  • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Read full review
Likelihood to Renew
Netchex
Easy to work with.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
Netchex
Very user friendly and great interface.
Read full review
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Read full review
Reliability and Availability
Netchex
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
Netchex
No answers on this topic
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
Netchex
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
Netchex
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
Read full review
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
Read full review
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
Read full review
Scalability
Netchex
No answers on this topic
Paycom
They are not able to meet our current needs
Read full review
Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
Read full review
Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
Read full review
ScreenShots

Paycom Screenshots

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