What users are saying about
3 Ratings
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192 Ratings
3 Ratings
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Score 8 out of 100

Paycom

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192 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Paycom

Paycom is well suited for any company that does not specialize in running payroll or studies compliance in tax contributions. Paycom is also very useful in that they provide the information and set the tax levels. The end user can confidently enter their data knowing that it will be processed correctly and they will be financially in compliance with the IRS.
Scott Smith | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netchex
Paycom
6.9
Employee demographic data
Netchex
Paycom
7.5
Employment history
Netchex
Paycom
7.1
Job profiles and administration
Netchex
Paycom
6.8
Workflow for transfers, promotions, pay raises, etc.
Netchex
Paycom
7.3
Organizational charting
Netchex
Paycom
6.3
Organization and location management
Netchex
Paycom
6.8
Compliance data (COBRA, OSHA, etc.)
Netchex
Paycom
6.5

Payroll Management

Netchex
Paycom
7.3
Pay calculation
Netchex
Paycom
6.7
Support for external payroll vendors
Netchex
Paycom
6.9
Off-cycle/On-Demand payment
Netchex
Paycom
8.1
Benefit plan administration
Netchex
Paycom
6.9
Direct deposit files
Netchex
Paycom
7.8
Salary revision and increment management
Netchex
Paycom
7.4
Reimbursement management
Netchex
Paycom
7.5

Leave and Attendance Management

Netchex
Paycom
7.9
Approval workflow
Netchex
Paycom
7.5
Balance details
Netchex
Paycom
8.4
Annual carry-forward and encashment
Netchex
Paycom
7.7

Employee Self Service

Netchex
Paycom
7.4
View and generate pay and benefit information
Netchex
Paycom
8.2
Update personal information
Netchex
Paycom
8.2
View company policy documentation
Netchex
Paycom
7.5
Employee recognition
Netchex
Paycom
5.7
View job history
Netchex
Paycom
7.4

Asset Management

Netchex
Paycom
5.5
Tracking of all physical assets
Netchex
Paycom
5.5

HR Reporting

Netchex
Paycom
6.6
Report builder
Netchex
Paycom
7.0
Pre-built reports
Netchex
Paycom
7.2
Ability to combine HR data with external data
Netchex
Paycom
5.5

Onboarding

Netchex
Paycom
6.6
New hire portal
Netchex
Paycom
6.9
Manager tracking tools
Netchex
Paycom
6.2

Performance and Goals

Netchex
Paycom
5.0
Corporate goal setting
Netchex
Paycom
4.3
Individual goal setting
Netchex
Paycom
4.8
Line-of sight-visibility
Netchex
Paycom
4.4
Performance tracking
Netchex
Paycom
6.7

Performance Management

Netchex
Paycom
7.1
Performance plans
Netchex
Paycom
7.1
Performance improvement plans
Netchex
Paycom
7.1
Review status tracking
Netchex
Paycom
6.7
Review reminders
Netchex
Paycom
7.3
Multiple review frequency
Netchex
Paycom
7.3

Succession Planning

Netchex
Paycom
7.4
Create succession plans/pools
Netchex
Paycom
9.2
Candidate ranking
Netchex
Paycom
7.2
Candidate search
Netchex
Paycom
6.8
Candidate development
Netchex
Paycom
6.3

Recruiting / ATS

Netchex
Paycom
6.2
Job Requisition Management
Netchex
Paycom
6.5
Company Website Posting
Netchex
Paycom
7.1
Publish to Social Media
Netchex
Paycom
5.8
Job Search Site Posting
Netchex
Paycom
5.8
Duplicate Candidate Prevention
Netchex
Paycom
4.8
Applicant Tracking
Netchex
Paycom
6.7
Notifications and Alerts
Netchex
Paycom
6.9

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Paycom

  • Paycom has a reliable customer support service that ensures that all of your concerns are addressed on time.
  • In case of problems in setting up the software, the vendor offers training to new users either online, in person or documentation.
  • Manages and submits payroll on time.
Richard Gichangi | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Paycom

  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 4 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.8
Based on 12 answers
Paycom's usability is extremely user-friendly. Any and all features of their payroll process is the easiest I have used. Paycom has several different tiers that will fit your business. Services our company use include but not limited to: payroll, taxes, notifications, application for new employees, updating any employees personal information, and direct deposit.
Mika Gibson | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Paycom

Paycom 7.2
Based on 38 answers
I get to talk to a live, trained person at Paycom who is either in Oklahoma or Texas. And it's the same one or two people who are familiar with my account and my unique business needs. When I email my customer service contacts I always get a quick response, and they are always solution-minded. It's nice knowing that Paycom corporate is stateside and all the departments are in the same building, which allows for faster resolution.
Emily R. Tate | TrustRadius Reviewer

Implementation Rating

Netchex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 2 answers
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Paycom

There is no comparison. before we had constant issues with clocking in and out. We had issues with employees trying to take time off using their system. It was very hard to track time off. Since making the transition to Paycom, we haven't had any issues of employees trying to mange their profile. Less time dealing with payroll, clock in and out and time off requests allows us to focus on tasks that make us money
Kirt Rumbaugh | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Paycom

  • The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.
Carissa Bray | TrustRadius Reviewer

Screenshots

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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