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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Sophos UTM

    Score8.5 out of 10
    N/ASophos UTM provides core firewall features, plus sandboxing and AI threat detection for advanced network security. It has customizable deployment options.N/A
    Pricing
    New RelicSophos UTM
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicSophos UTM
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—t2.small - $0.123 - Total / hr m3.medium - $0.417 - Total / hr m3.large - $0.883 - Total / hr m3.xlarge - $1.366 - Total / hr m3.2xlarge- $1.982 - Total / hr c3.large - $0.555 - Total / hr c3.xlarge - $1.11 - Total / hr c3.2xlarge - $1.72 - Total / hr c3.4xlarge - $2.59 - Total / hr c3.8xlarge - $3.68 - Total / hr c4.large - $0.55 - Total / hr c4.xlarge - $1.099 - Total / hr c4.2xlarge - $1.698 - Total / hr c4.4xlarge - $2.546 - Total / hr c4.8xlarge - $3.841 - Total / hr m4.large - $0.868 - Total / hr m4.xlarge - $1.365 - Total / hr m4.2xlarge- $1.931 - Total / hr
    More Pricing Information
    Community Pulse
    New RelicSophos UTM
    Considered Both Products
    New Relic
    No answer on this topic
    Sophos
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    New RelicSophos UTM
    Firewall
    Comparison of Firewall features of New Relic and Sophos UTM
    Feature
    New Relic
    -
    Ratings
    Sophos UTM
    9.3
    1 Ratings
    8% above category average
    Identification Technologies00 Ratings10.01 Ratings
    Content Inspection00 Ratings9.01 Ratings
    Policy-based Controls00 Ratings10.01 Ratings
    Active Directory and LDAP00 Ratings10.01 Ratings
    Firewall Management Console00 Ratings10.01 Ratings
    Reporting and Logging00 Ratings6.01 Ratings
    VPN00 Ratings9.01 Ratings
    High Availability00 Ratings10.01 Ratings
    Stateful Inspection00 Ratings10.01 Ratings
    Best Alternatives
    New RelicSophos UTM
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicSophos UTM
    Likelihood to Recommend
    7.3
    (148 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    9.0
    (2 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    7.9
    (3 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicSophos UTM
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Sophos
    UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Sophos
    • Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
    • Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
    • The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Sophos
    • Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
    • Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
    • Faster and more robust wireless Access Points, or different vendor-like compatibility.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Sophos
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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    Sophos
    The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Sophos
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Sophos
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Sophos
    I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Sophos
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Sophos
    I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Sophos
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    Sophos
    • Sophos has provided a secure Firewall for us.
    • Integration with Sophos Central makes it easier to manage both.
    • Site to site VPN Failover groups has caused more trouble than it's worth.
    • High availability doesn't recognize when you are restarting for an update.
    Incentivized
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