What users are saying about
56 Ratings
21 Ratings
56 Ratings
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Score 8.6 out of 100
21 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
SAP Sales Cloud
Customer data management / contact management
Nimble
9.6
SAP Sales Cloud
Workflow management
Nimble
7.7
SAP Sales Cloud
Territory management
Nimble
7.0
SAP Sales Cloud
Opportunity management
Nimble
7.6
SAP Sales Cloud
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
SAP Sales Cloud
Contract management
Nimble
5.9
SAP Sales Cloud
Quote & order management
Nimble
6.9
SAP Sales Cloud
Interaction tracking
Nimble
7.7
SAP Sales Cloud
Channel / partner relationship management
Nimble
7.3
SAP Sales Cloud

Customer Service & Support

Nimble
7.6
SAP Sales Cloud
Case management
Nimble
7.6
SAP Sales Cloud
Call center management
Nimble
7.6
SAP Sales Cloud
Help desk management
Nimble
7.6
SAP Sales Cloud

Marketing Automation

Nimble
7.1
SAP Sales Cloud
Lead management
Nimble
7.2
SAP Sales Cloud
Email marketing
Nimble
7.0
SAP Sales Cloud

CRM Project Management

Nimble
7.1
SAP Sales Cloud
Task management
Nimble
7.7
SAP Sales Cloud
Billing and invoicing management
Nimble
7.5
SAP Sales Cloud
Reporting
Nimble
6.0
SAP Sales Cloud

CRM Reporting & Analytics

Nimble
6.6
SAP Sales Cloud
Forecasting
Nimble
7.7
SAP Sales Cloud
Pipeline visualization
Nimble
8.2
SAP Sales Cloud
Customizable reports
Nimble
4.0
SAP Sales Cloud

Customization

Nimble
6.9
SAP Sales Cloud
Custom fields
Nimble
8.6
SAP Sales Cloud
Custom objects
Nimble
7.3
SAP Sales Cloud
Scripting environment
Nimble
6.3
SAP Sales Cloud
API for custom integration
Nimble
5.3
SAP Sales Cloud

Security

Nimble
5.9
SAP Sales Cloud
Single sign-on capability
Nimble
7.3
SAP Sales Cloud
Role-based user permissions
Nimble
4.6
SAP Sales Cloud

Social CRM

Nimble
8.9
SAP Sales Cloud
Social data
Nimble
9.3
SAP Sales Cloud
Social engagement
Nimble
8.5
SAP Sales Cloud

Integrations with 3rd-party Software

Nimble
6.8
SAP Sales Cloud
Marketing automation
Nimble
6.9
SAP Sales Cloud
Compensation management
Nimble
6.8
SAP Sales Cloud

Platform

Nimble
8.1
SAP Sales Cloud
Mobile access
Nimble
8.1
SAP Sales Cloud

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

SAP Sales Cloud

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

SAP Sales Cloud

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
8.9
SAP Sales Cloud
7.5

Likelihood to Renew

Nimble
8.3
SAP Sales Cloud

Usability

Nimble
9.1
SAP Sales Cloud

Support Rating

Nimble
7.3
SAP Sales Cloud
7.0

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