What users are saying about
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95 Ratings
46 Ratings

Nimble

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95 Ratings
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Score 8.7 out of 100
46 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • Nimble ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.6

Nimble

86%
6.7

SAP Sales Cloud

67%
Nimble ranks higher in 9/9 features

Customer data management / contact management

8.7
87%
29 Ratings
7.3
73%
4 Ratings

Workflow management

8.4
84%
28 Ratings
6.6
66%
4 Ratings

Territory management

8.9
89%
24 Ratings
6.4
64%
4 Ratings

Opportunity management

8.4
84%
28 Ratings
7.3
73%
4 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings
6.6
66%
4 Ratings

Contract management

8.9
89%
23 Ratings
7.3
73%
4 Ratings

Quote & order management

8.5
85%
21 Ratings
6.4
64%
4 Ratings

Interaction tracking

8.5
85%
27 Ratings
6.4
64%
4 Ratings

Channel / partner relationship management

8.2
82%
26 Ratings
6.6
66%
4 Ratings

Customer Service & Support

8.7

Nimble

87%
6.0

SAP Sales Cloud

60%
Nimble ranks higher in 3/3 features

Case management

8.6
86%
22 Ratings
6.8
68%
4 Ratings

Call center management

8.9
89%
20 Ratings
5.9
59%
4 Ratings

Help desk management

8.6
86%
21 Ratings
5.2
52%
4 Ratings

Marketing Automation

8.6

Nimble

86%
7.0

SAP Sales Cloud

70%
Nimble ranks higher in 2/2 features

Lead management

8.4
84%
26 Ratings
7.0
70%
3 Ratings

Email marketing

8.7
87%
26 Ratings
7.0
70%
3 Ratings

CRM Project Management

8.5

Nimble

85%
7.3

SAP Sales Cloud

73%
Nimble ranks higher in 3/3 features

Task management

8.6
86%
29 Ratings
7.3
73%
3 Ratings

Billing and invoicing management

8.7
87%
18 Ratings
6.8
68%
2 Ratings

Reporting

8.3
83%
25 Ratings
7.7
77%
2 Ratings

CRM Reporting & Analytics

8.5

Nimble

85%
5.2

SAP Sales Cloud

52%
Nimble ranks higher in 3/3 features

Forecasting

8.4
84%
23 Ratings
5.5
55%
3 Ratings

Pipeline visualization

8.3
83%
27 Ratings
4.8
48%
3 Ratings

Customizable reports

8.6
86%
23 Ratings
5.2
52%
3 Ratings

Customization

8.4

Nimble

84%
6.3

SAP Sales Cloud

63%
Nimble ranks higher in 4/4 features

Custom fields

8.6
86%
29 Ratings
6.1
61%
3 Ratings

Custom objects

8.3
83%
22 Ratings
6.1
61%
4 Ratings

Scripting environment

8.4
84%
18 Ratings
6.7
67%
3 Ratings

API for custom integration

8.4
84%
20 Ratings
6.4
64%
3 Ratings

Security

8.8

Nimble

88%
6.3

SAP Sales Cloud

63%
Nimble ranks higher in 2/2 features

Single sign-on capability

9.1
91%
24 Ratings
6.6
66%
4 Ratings

Role-based user permissions

8.5
85%
24 Ratings
5.9
59%
4 Ratings

Social CRM

8.4

Nimble

84%
7.6

SAP Sales Cloud

76%
Nimble ranks higher in 2/2 features

Social data

8.4
84%
29 Ratings
7.0
70%
3 Ratings

Social engagement

8.3
83%
29 Ratings
8.2
82%
2 Ratings

Integrations with 3rd-party Software

8.3

Nimble

83%
6.4

SAP Sales Cloud

64%
Nimble ranks higher in 2/2 features

Marketing automation

8.1
81%
25 Ratings
6.1
61%
3 Ratings

Compensation management

8.4
84%
19 Ratings
6.7
67%
3 Ratings

Platform

8.0

Nimble

80%
5.9

SAP Sales Cloud

59%
Nimble ranks higher in 1/1 features

Mobile access

8.0
80%
27 Ratings
5.9
59%
4 Ratings

Attribute Ratings

  • Nimble is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.8

Nimble

88%
33 Ratings
6.9

SAP Sales Cloud

69%
9 Ratings

Likelihood to Renew

8.3

Nimble

83%
2 Ratings
5.0

SAP Sales Cloud

50%
1 Rating

Usability

8.7

Nimble

87%
19 Ratings
6.4

SAP Sales Cloud

64%
5 Ratings

Availability

Nimble

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Performance

Nimble

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Support Rating

8.9

Nimble

89%
20 Ratings
6.6

SAP Sales Cloud

66%
10 Ratings

Online Training

Nimble

N/A
0 Ratings
7.0

SAP Sales Cloud

70%
1 Rating

Implementation Rating

Nimble

N/A
0 Ratings
8.0

SAP Sales Cloud

80%
2 Ratings

Likelihood to Recommend

Nimble

This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Leo George | TrustRadius Reviewer

SAP Sales Cloud

When we configure a new product, CPQ is very slow. And when we select a new screen the CPQ loads the menus and our product features slowly.
Hakan Karadelioglu | TrustRadius Reviewer

Pros

Nimble

  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Margaret turner | TrustRadius Reviewer

SAP Sales Cloud

  • Data capture from emails, proper tracking of all communication
  • Ensures that we reach out and maintain regular touchpoints in opps
  • Analysis of complete pipeline flow
  • Scorecarding and segregation on the basis of SF hierarchy
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Maria Pulenta | TrustRadius Reviewer

SAP Sales Cloud

  • Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
  • No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
Andy Salo | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP Sales Cloud Editions & Modules

Additional Pricing Details

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 5.0
Based on 1 answer
Unfortunately overall a weak ROI.
Andy Salo | TrustRadius Reviewer

Usability

Nimble

Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Anonymous | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 6.4
Based on 5 answers
In terms of overall usability, SAP Sales Cloud can initially be a hectic task to get acquainted with the platform but the dashboard is quite intuitive and easy to navigate. Although, there should be more training modules that can help new employees to get on board with the platform easily.
Gauri Hiremath | TrustRadius Reviewer

Reliability and Availability

Nimble

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Andy Salo | TrustRadius Reviewer

Support Rating

Nimble

Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Maria Wiley | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud 6.6
Based on 10 answers
To be honest, In contrast to previous similar platforms we used as the team, It is doing better, however, it is clear that it could be way better if they can enhance the support.
Elnur Huseyinov | TrustRadius Reviewer

Online Training

Nimble

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 1 answer
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Andy Salo | TrustRadius Reviewer

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 8.0
Based on 2 answers
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Andy Salo | TrustRadius Reviewer

Alternatives Considered

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

SAP Sales Cloud

SAP Sales Cloud has impressive metrics and fulfills most of our organizational requirements, therefore SAP Sales Cloud was our preferred option for improving our sale processes and driving business outcomes. Along with the aforementioned other factors like a product roadmap, pre-existing relationships with other SAP products as well as third-party modules have been critical parameters while opting for this product.
Gauri Hiremath | TrustRadius Reviewer

Return on Investment

Nimble

  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Ross Keating | TrustRadius Reviewer

SAP Sales Cloud

  • Hard to measure an actual ROI give our complex selling. However as a business we are happy to continue investing in the product
Richard Massey | TrustRadius Reviewer

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