What users are saying about
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Top Rated
339 Ratings
Top Rated
68 Ratings

ON24

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Top Rated
339 Ratings
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Score 8.3 out of 100
Top Rated
68 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Vimeo

I think Vimeo is well-used by organizations or people interested in placing the videos within another platform (within an app, embedded in a website, etc.) rather than someone looking for a video platform for social media purposes. I would say Vimeo is a wonderful business solution rather than a personal outlet.
Marissa Roth | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ON24
8.0
Vimeo
Dashboards
ON24
8.0
Vimeo
Data exportability
ON24
8.1
Vimeo

Performance & Compatibility of Online Events Software

ON24
7.9
Vimeo
High quality audio
ON24
7.9
Vimeo
Mobile support
ON24
7.6
Vimeo

Online Meetings / Events

ON24
7.1
Vimeo
Calendar integration
ON24
8.1
Vimeo
Record meetings / events
ON24
8.9
Vimeo
Slideshows
ON24
8.6
Vimeo
Event registration
ON24
8.2
Vimeo

Online Events Collaboration

ON24
7.7
Vimeo
Audience polling
ON24
7.8
Vimeo
Q&A
ON24
8.2
Vimeo

Online Events Security

ON24
7.8
Vimeo
Participant roles & permissions
ON24
7.4
Vimeo
Confidential attendee list
ON24
8.0
Vimeo

Online Events Marketing

ON24
8.0
Vimeo
Branding options
ON24
8.5
Vimeo
Integration to Marketing Automation
ON24
7.5
Vimeo

Video Marketing

ON24
Vimeo
7.2
Lead generation
ON24
Vimeo
7.3
Video personalization
ON24
Vimeo
8.0
eCommerce
ON24
Vimeo
5.8
Support for advertisements
ON24
Vimeo
6.7
Video SEO
ON24
Vimeo
7.7
Integration to Marketing Automation
ON24
Vimeo
7.5

Video Platform Integrations

ON24
Vimeo
6.2
Integration to Salesforce.com
ON24
Vimeo
5.2
Integration to Marketo
ON24
Vimeo
5.8
Integration to HubSpot
ON24
Vimeo
6.2
Integration to Eloqua
ON24
Vimeo
5.9
Integration to LMS
ON24
Vimeo
7.9

Video Security

ON24
Vimeo
9.3
Video access controls
ON24
Vimeo
9.1
User management
ON24
Vimeo
9.1
Video link sharing
ON24
Vimeo
9.6
Internal video
ON24
Vimeo
9.4
External video
ON24
Vimeo
9.2

Video Player

ON24
Vimeo
8.9
Player customization
ON24
Vimeo
8.4
Embedded videos
ON24
Vimeo
9.6
Video quality / Bandwidth controls
ON24
Vimeo
8.8
Mobile compatibility
ON24
Vimeo
8.8

Video Analytics

ON24
Vimeo
8.1
A/B testing
ON24
Vimeo
6.5
Streaming quality reports
ON24
Vimeo
7.6
Per viewer tracking
ON24
Vimeo
8.3
Per video tracking
ON24
Vimeo
9.3
Video analytics dashboard
ON24
Vimeo
8.7

Video Hosting, Management & Storage

ON24
Vimeo
8.0
On-Demand video
ON24
Vimeo
7.8
Live streaming
ON24
Vimeo
7.4
Impact of streaming on network
ON24
Vimeo
7.3
Video upload & format support
ON24
Vimeo
8.0
Video library / File management
ON24
Vimeo
8.5
Video portal
ON24
Vimeo
8.9

Video Engagement

ON24
Vimeo
6.8
Audience polling
ON24
Vimeo
5.2
Audience Q&A / Live chat
ON24
Vimeo
6.5
Video comments
ON24
Vimeo
8.7

Pros

ON24

  • The Simulive webinar format is a game changer for our company. The majority of our KOLs have very hectic work schedules with seeing patients and Simu-live allows us to pre-record webinars at any time convenient for our speakers and then broadcast the recording at a later date as if it were a live presentation.
  • The engagement hub allows our previously recorded webinars to retain their initial value and makes it easy for both future and returning webinar subscribers to watch all of our content in one central location.
  • All of our webinar registrants are synced in our Salesforce CRM in unique campaigns for easy tracking and ROI reporting.
Robert Cipolletti | TrustRadius Reviewer

Vimeo

  • Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
  • Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
  • User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
  • Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
  • Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
  • Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
Jonah Dempcy | TrustRadius Reviewer

Cons

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Vimeo

  • The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
  • The search option can be made better. Looking up for old videos are a hassle sometimes.
  • Can have CC autogeneration option, it would be better.
Hanaa Ibham | TrustRadius Reviewer

Likelihood to Renew

ON24

ON24 8.5
Based on 23 answers
We have been with 0n24 for almost 5 years, every time we had an issues they have helped us find a solution. I still have not seen another option on the market that can deliver the type of experience I can craft with On24. We have no reason to switch
Tyler Hershberger | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Usability

ON24

ON24 7.9
Based on 15 answers
For the most part, I feel On24 usability is extremely easy. Having the 3-hour training with an expert is very helpful, but I feel confident I could navigate the console and figure out how things work - although it might take me longer than 3 hours to do. I should probably add: The training is broken up into 3 separate training's so you aren't sitting on a phone call with an On24 person for 3 hours straight. If you are unsure how your webinar will go, On24 offers Moderator assistance and will have an On24 technician on the live webinar with you. We used this a few times and it has definitely calmed our nerves. I did not give a "10" because as previously mentioned, there are still a few kinks to work out with the product.
Erika Tomatore | TrustRadius Reviewer

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Reliability and Availability

ON24

ON24 8.5
Based on 223 answers
We have had a few hundred company changes it feels like, just in the last month, let alone year. With these changes came some unforeseen turnover, leaving us without a employee who knew how to operate ON24. Can't even think how many times myself or another associate would call in, and no matter how small or big the question, we always were helped in a fast and easy way.
Bryson Craven | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Support Rating

ON24

ON24 8.8
Based on 28 answers
I've contacted On24 about 10 times over the 4 years we've been working with them with mostly minor issues and I've called their emergency support number 1 time when a speakers audio was acting up.Every time I get a response the same day (or immediately with the call) and my problems are taken care of right away.The support requests appear to go to someone who has the power to help me every time and they know what they are doing and what they are talking about. They definitely care about my success and want to ensure everything goes well.
Miles Szkoda | TrustRadius Reviewer

Vimeo

Vimeo 8.3
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Online Training

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Implementation Rating

ON24

ON24 5.9
Based on 12 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Vimeo

No score
No answers yet
No answers on this topic

Alternatives Considered

ON24

FeaturesOn24ReadyTalkGoToWebcastWebcast SolutionZoom
ConnectivityGoodGoodGoodSome audio problems for panelists when dialing in to pre-call
TechnologyCan join via webDownload-based Can join via webDownload-based
Waiting Room (what attendees see before the webinar begins)YNTechnically early arrivals are able to see the pre-calYBranded & can add resourcesN
Ability to upload PPTXYY(upload a PPTX not screenshare)Y(upload a PPTX not screenshare)N (must screenshare & also not compatible with Google Slides)
Marketo IntegrationYNative Marketo IntegrationYNative Marketo Integration. Marketo uses ReadyTalk for their webinars.YOK integration via Marketo WebhookYOK integration via Marketo Webhook
Branded user interface YNCan add our logoN
Ability for speakers to see slide notesYNNN
Practice webinar right before event easabilityYNYY
Rich data and analyticsStrong YesAbility to score leads based on webinar engagementNMehAbility to see more than just registrant data but not adjust MQL scoringN
On-Demand recordingYCan cut and edit webinars into snackable videosegments for ongoing promotionYAbility to also cut video in consoleYAbility to also cut video in consoleY
On-Demand video hosting & reportingY (On24 immediately shifts the live webinar page to the On-Demand version and then provides reporting)YY(GoToWebcast immediately shifts the live webinar page to the On-Demand version and then provides reporting)N
Polls & Poll reportingYYYN
Seamless transition of controls to panelistsYYYN
Chat among speakersYYYY (but difficult)
Q&A assignment to speakersYNNN
Dial inAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer AudioPanelists: Free Bridge conferencingAttendees: Phone or Computer Audio Only but would need an account with OneVoice for dial-inPanelists: Free Bridge conferencingAttendees/Panelists: Phone or Computer Audio
Attendee & Panelist MaxAttendees: 1,000Panelists: 10Attendees: 3,000Panelists: UnlimitedAttendees: 1,000Panelists: Tier 1: 20Tier 2: 20Attendees: 1,000Panelists: 10
Jennifer Koniuk | TrustRadius Reviewer

Vimeo

In higher ed we have a couple of options that integrate directly with our LMS (Blackboard/Canvas) that are comparable. Kaltura is outstanding but it's very expensive whereas I've found Viddler(and YouTube) to be much more simplistic. I've worked with other tools that want to charge based on the number of views or how much bandwidth you demand but I have always found that to be erratic. For budgeting purposes, I prefer to you just a sent annual fee like Vimeo.
Mark Nowowiejski | TrustRadius Reviewer

Return on Investment

ON24

  • We have continued to build relationships with our current clients and gain trust by providing them with free educational presentations on topics relevant to their business.
  • We have been able to generate more information to our members by presenting on some of the other services that we have, and through that, being able to expand our client base through osmosis.
  • We have been able to record more internal employee training and also been able to broadcast that material to our remote employees.
Kevin Schillinger | TrustRadius Reviewer

Vimeo

  • We have seen a very good ROI on all of our weekly videos as it provides really good analytics.
  • Because Vimeo is reliable there has been very little to no troubleshooting or issues with video playback. That means our customers don't leave the video when
  • Our website is a destination for people to view our videos, so on the negative side, Vimeo doesn't have the user base to have our content organically discovered.
Jon Ackerman | TrustRadius Reviewer

Screenshots

Pricing Details

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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