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OpenText Core Endpoint Backup vs. Paragon Hard Disk Manager vs. Unitrends

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Paragon Hard Disk Manager

    Score9 out of 10
    N/AParagon Software headquartered in Irvine offers Paragon Hard Disk Manager, a storage management solution for physical and virtual drives, and disaster recovery framework solution for businesses of all sizes.N/A

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Considered Multiple Products
    OpenText
    Chose OpenText Core Endpoint Backup
    I think this solution is decent, and works well enough for most businesses. I find their lack of alerts to be very troublesome - finding out you can't restore a file because the back did not run for two days is not a conversation I ever need to have again with the owner of the …
    Incentivized
    Paragon Software
    No answer on this topic
    Kaseya
    Chose Unitrends
    We were using Carbonite Online Backup. While it was OK for granular file recovery, the thought of a full recovery and the potential down time was scary. We did not shop around much after we learned of the Unitrends brand and heard their solution. While there was plenty of …
    Incentivized
    Chose Unitrends
    I have past experience with unitrends and felt it was the best solution for our needs with limited space requirements and limited IT staff.
    Incentivized
    Chose Unitrends
    We've been using Unitrends for 5+ years and one thing that we've always enjoyed is the great customer support and hardware monitoring so we don't have to waste our time making sure that everything is running smoothly. We've had a few hiccups over the years, but all-in-all …
    Incentivized
    Chose Unitrends
    Carbonite Backup is superior and works better for our current situation. We use a NAS as local backup target, the backup agent runs on each server, and the content is deduped and copied to the cloud. Clients are easy to deploy and monitor. There is a cloud dashboard that shows …
    Incentivized
    Chose Unitrends
    Carbonite is fine for a single lap top, but I wanted to make sure all of our data was backed up and I wanted to use Unitrends for that. It seems to be working well and I have not had any issues with anything at all so far in working with it.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    5 Answers
    87%
    Implementation went as expected
    156 Answers
    Features
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Paragon Hard Disk Manager and Unitrends
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Paragon Hard Disk Manager
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Instant recovery8.01 Ratings00 Ratings8.7290 Ratings
    Recovery verification4.01 Ratings00 Ratings7.3288 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings8.0268 Ratings
    Incremental backup identification5.01 Ratings00 Ratings8.3338 Ratings
    Backup to the cloud10.01 Ratings00 Ratings6.5213 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings8.0326 Ratings
    Flexible deployment4.01 Ratings00 Ratings7.37 Ratings
    Management dashboard6.01 Ratings00 Ratings6.17 Ratings
    Platform support4.01 Ratings00 Ratings9.07 Ratings
    Retention options4.01 Ratings00 Ratings7.57 Ratings
    Encryption4.01 Ratings00 Ratings8.36 Ratings
    Universal recovery00 Ratings00 Ratings6.8302 Ratings
    Business application protection00 Ratings00 Ratings6.5262 Ratings
    Snapshots00 Ratings00 Ratings7.3243 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Paragon Hard Disk Manager and Unitrends
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Paragon Hard Disk Manager
    -
    Ratings
    Unitrends
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings00 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
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    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Cisco UCS Manager
    Score9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
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    Score9 out of 10
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    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Likelihood to Recommend
    7.0
    (23 ratings)
    8.5
    (5 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    8.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.7
    (6 ratings)
    10.0
    (2 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    OpenText Core Endpoint BackupParagon Hard Disk ManagerUnitrends
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Paragon Software
    Paragon Hard Disk Manager is suitable for use by small and medium-sized enterprises (SMEs). The graphical user interface helps to make the software easy to use, even by those with limited computer/technical knowledge and skills. The software will likely meet most, if not all, of the backup requirements of SMEs.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Paragon Software
    • Disk wiping - quick and effective solution for simple wipe processes
    • Partitioning - the software allowed us to work more closely with the partitions in a GUI environment
    • Data Migrations - Paragon Hard Disk Manager made this process of data migration very easy and convenient
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Paragon Software
    • It can be upgraded to offer cloud storage services.
    • The performance of the current features is stable.
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Paragon Software
    No answers on this topic
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Paragon Software
    I've never had to contact Paragon support which speaks to the quality of their product.
    Incentivized
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    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
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    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Paragon Software
    Paragon has much more flexibility to manipulate partitions and clone drives
    Incentivized
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Paragon Software
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
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    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Paragon Software
    • Paragon Hard Disk Manager makes creating regular incremental backups straightforward. The ease of configuring the software to automatically perform backup jobs increases the likelihood that we will follow through with our backup strategy, thus protecting our data.
    • Any loss of important data would potentially be catastrophic to our business. Paragon Hard Disk Manager minimizes this risk.
    • The software's ease of use also means we can focus more on our core business activities (and spend less time and effort on data backups).
    Incentivized
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    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
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    ScreenShots