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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act-On

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.

    $900

    per month

    Paminga

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Paminga is a cloud-based Marketing Automation Platform (MAP) engineered specifically for Marketing Operations (MOps) teams. Originally developed as the architectural successor to Net-Results, the platform provides enterprise demand generation teams with visual journey orchestration, multi-dimensional lead scoring, dynamic audience segmentation, and self-service bidirectional Customer Relationship Management (CRM) data synchronization.

    $597

    per month

    Pricing
    Act-OnPaminga
    Editions & Modules
    Professional
    $900
    per month
    Enterprise
    $2,000+
    per month
    Plus
    $597
    per month
    Offerings
    Pricing Offerings
    Act-OnPaminga
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise allows for much more customization, the package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required for all packages.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Act-OnPaminga
    Considered Both Products
    Act-On
    No answer on this topic
    Paminga
    Chose Paminga
    Act-On and HubSpot - We believe Net-Results was a better overall value for similar features.
    Chose Paminga
    We also looked into Act-On, but Net-Results just had that something.
    Chose Paminga
    Net-Results is much better than a lot of marketing platforms on the market.
    Chose Paminga
    Act-On and Marketo because of Sugar integration. We found Net-Results offering best value.
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Act-OnPaminga
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Act-On Software and Paminga
    Feature
    Act-On Software
    8.3
    124 Ratings
    7% above category average
    Paminga
    7.1
    23 Ratings
    8% below category average
    WYSIWYG email editor7.7123 Ratings7.021 Ratings
    Dynamic content8.2102 Ratings7.214 Ratings
    Ability to test dynamic content8.2102 Ratings7.311 Ratings
    Landing pages8.3118 Ratings7.019 Ratings
    A/B testing8.2106 Ratings6.311 Ratings
    Mobile optimization8.4113 Ratings5.022 Ratings
    Email deliverability reporting8.4123 Ratings8.023 Ratings
    List management8.8122 Ratings7.022 Ratings
    Triggered drip sequences8.698 Ratings8.618 Ratings
    Lead Management
    Comparison of Lead Management features of Act-On Software and Paminga
    Feature
    Act-On Software
    8.3
    124 Ratings
    5% above category average
    Paminga
    7.6
    20 Ratings
    4% below category average
    Lead nurturing automation8.5113 Ratings8.518 Ratings
    Lead scoring and grading8.5113 Ratings8.418 Ratings
    Data quality management8.2112 Ratings5.018 Ratings
    Automated sales alerts and tasks7.9104 Ratings8.616 Ratings
    Campaign Management
    Comparison of Campaign Management features of Act-On Software and Paminga
    Feature
    Act-On Software
    7.6
    84 Ratings
    1% above category average
    Paminga
    7.5
    15 Ratings
    0% below category average
    Calendaring6.88 Ratings7.99 Ratings
    Event/webinar marketing8.383 Ratings7.015 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Act-On Software and Paminga
    Feature
    Act-On Software
    7.4
    75 Ratings
    1% below category average
    Paminga
    6.9
    7 Ratings
    8% below category average
    Social sharing and campaigns7.473 Ratings7.07 Ratings
    Social profile integration7.467 Ratings6.77 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Act-On Software and Paminga
    Feature
    Act-On Software
    7.5
    124 Ratings
    1% above category average
    Paminga
    6.3
    22 Ratings
    17% below category average
    Dashboards7.6118 Ratings7.021 Ratings
    Standard reports7.6122 Ratings6.022 Ratings
    Custom reports7.493 Ratings6.019 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Act-On Software and Paminga
    Feature
    Act-On Software
    7.7
    117 Ratings
    2% above category average
    Paminga
    7.5
    20 Ratings
    1% below category average
    API8.277 Ratings7.015 Ratings
    Role-based workflow & approvals8.678 Ratings8.08 Ratings
    Customizability7.598 Ratings7.019 Ratings
    Integration with Salesforce.com8.669 Ratings7.99 Ratings
    Integration with Microsoft Dynamics CRM7.038 Ratings7.03 Ratings
    Integration with SugarCRM6.930 Ratings8.17 Ratings
    Third-party software integrations7.58 Ratings00 Ratings
    Best Alternatives
    Act-OnPaminga
    Small Businesses
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Iterable
    Score8.1 out of 10
    Iterable
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Act-OnPaminga
    Likelihood to Recommend
    8.9
    (229 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    8.9
    (112 ratings)
    9.0
    (4 ratings)
    Usability
    8.3
    (44 ratings)
    7.5
    (3 ratings)
    Availability
    9.1
    (14 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (39 ratings)
    -
    (0 ratings)
    In-Person Training
    8.7
    (4 ratings)
    -
    (0 ratings)
    Online Training
    9.3
    (16 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (22 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Act-OnPaminga
    Likelihood to Recommend
    Act-On
    We often have quick turnaround time requests, and Act-On's new composer is great because it is easy to make an email look great in desktop or mobile views. This has been a huge time-saver for us! We have benefited from using Act-On for many years and are accustomed to where everything is and how to use it. For the new accounts we train, we will sometimes hear that the organization of where things are could be improved.
    Incentivized
    Read full review
    Paminga
    Net-Results is very well-suited for small, medium and large businesses. They seem to be more advanced than what a typical enterprise level implementation would require. When selecting a marketing automation provider make it a point to find out the level of integration with Salesforce and other marketing technologies. Do they have pre-built automation modules or does it require building from the ground up? Also ask questions regarding its specific capabilities ... for example: is it a marketing automation provider? is it a CRM provider? etc
    Read full review
    Pros
    Act-On
    • The templates are easy to use and set up campaigns.
    • It's simple to use, and the email editor features a drag-and-drop interface.
    • It's easy to set up a drip campaign or a series of scheduled emails.
    • It has the flexibility of having a variety of scheduling options and the use of user experience automation.
    Incentivized
    Read full review
    Paminga
    • Automated emails in a drip campaign that Sales can remove people from.
    • Lead scoring and alerts that go right to the lead owner.
    • Weekly reports to each Sales person with their hottest lead.
    • Very finely tuned segments that can be used for alerts, emails, and scheduled reports.
    • Integration with Salesforce. The Sales team can basically trigger their own emails.
    Read full review
    Cons
    Act-On
    • The designer tools, especially for emails, were often difficult to use. The formatting of the text would be all over the place and change / refuse to change at random. Moving boxes around was shifty and sometimes nearly impossible. It just wasn't customizeable enough. No "undo" functionality either.
    • The only way to collect information expansively over time (there's a term Act-On uses for it, I can't recall) where it adds questions to the form each time a user fills it out, is if the person were to fill out the same form multiple times. I know this does happen for some websites/resources, but as a company that wanted to collect new information each time someone filled out any form, regardless of the resource or the URL, that was simply not an option, and that doesn't really make a lot of sense. I know it's not really possible to track someone but if they filled out the first part of the form and then it added new questions to answer, and then they submitted and got through the gating, that would actually be helpful.
    • There was no "trash can" of sorts in case you deleted something by mistake. This could be so stress-inducing if it was a major project. My coworker did this once, contacted Act-On, they couldn't even recover it.
    Incentivized
    Read full review
    Paminga
    • Forms: Would love to have dependent fields, also ability to see all data a user entered without having to create a custom field for every form.
    • Campaign branching: Criteria need to be selected one at a time, which can be very time-consuming.
    Read full review
    Likelihood to Renew
    Act-On
    It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us
    Read full review
    Paminga
    Net-Results does what we need and is straightforward to use. Their team has been very responsive to our requests and great to work with.
    Read full review
    Usability
    Act-On
    It's a great tool for our business, and we get a fantastic ROI on it every year based on wins for customer service and automation responses. It's save projects, repaired salesperson/customer relationships and generated new sales and interest yearly. We really wouldn't hesitate to recommend this platform at all.
    Incentivized
    Read full review
    Paminga
    Net Results is pretty easy to use and understand. I wouldn't say that it is the best in comparison to MailChimp's drag and drop email builder, but Net Results do so much more than MailChimp that it is hard to even compare the two. Overall Net Results has good usability
    Read full review
    Reliability and Availability
    Act-On
    I have always found them quick to respond to my query by web inquiry. In those instances when I call, I have always reached help quickly. They are conscientious and skilled in discussing my concern and finding a solution to my problem. Other tech organizations should use Act-On as a model for top-notch customer service.
    Read full review
    Paminga
    No answers on this topic
    Performance
    Act-On
    Great for the most part. Sometimes there are little lags, but that's likely because I'm requesting to see a lot of data at one time.
    Read full review
    Paminga
    No answers on this topic
    Support Rating
    Act-On
    Since we start using Act-on for ourselves and our clients, we have been supported very well. Often we need to integrate with legacy systems and we find the support team on our side during the whole endeavor. Always asking if they can help us further, always willing to do a better job. The support of Act-On is one of the main differentiators
    Read full review
    Paminga
    No answers on this topic
    In-Person Training
    Act-On
    Dan D. was great. He took the time to understand how I needed the program to run, and was very flexible to our special CRM setup.
    Read full review
    Paminga
    No answers on this topic
    Online Training
    Act-On
    Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
    Read full review
    Paminga
    No answers on this topic
    Implementation Rating
    Act-On
    What impressed me most is that Act-On showed full committment in making our implementation successful, even when it required additional support from their team. This gave me a lot of warm and fuzzy feelings. Most other software software vendors are not anywhere close to being this responsive and effective
    Read full review
    Paminga
    No answers on this topic
    Alternatives Considered
    Act-On
    Act-On is easier to use than Marketo, but not as visually appealing and user-friendly as HubSpot. It's much better than Pardot, as Pardot feel clunky every step of the way. SharpSpring is comparable because of its price point but surpasses Act-On in its tools and intuitive interface. We selected Act-On because of the pricing model and thought all things would be close to parity with other options. It depends on the team you have. If you have developers and a marketing team that knows some html/css, you can get by with Act-On.
    Incentivized
    Read full review
    Paminga
    We've used ClickDimensions and Marketo. We felt that ClickDimensions was more limited as far as creating effective email campaigns and not as easy to use. It also is completely native to Dynamics CRM, which can be a positive and a negative. Marketo was the previous solution we owned, we are much happier with Net-Results. It's easier to use, not as complex and there is much better communication from their support team. When looking at a new solution we also looked at Act-On and Hubspot. Act-On probably would've been our second choice, but it didn't have as modern of a feel and wasn't quite as easy to use. Hubspot didn't really fit our business. It was very focused on SEO and blog posts. It didn't have the features we needed from a marketing standpoint
    Incentivized
    Read full review
    Scalability
    Act-On
    Before I feel like I need more features, the Act-On customer service reps are contacting me telling about new features as part of my account.
    Read full review
    Paminga
    No answers on this topic
    Return on Investment
    Act-On
    • With the Automated Series, we were able to put in place campaigns that generated revenue that took no time to continue running once set up. This was a positive feature allowing employees to work on another project while the campaign ran on their own.
    Incentivized
    Read full review
    Paminga
    • Stronger re-engagement rates - The buy cycle for our product can be very long. Net-Results helps us keep in touch with prospects that may have gone cold.
    • Better asset utilization - Net-Results helps us drive continuous utilization of our assets.
    • Efficiency - The automation Net-Results has provided means we can focus on other tasks, like creating new assets or building new partnerships.
    Read full review
    ScreenShots

    Act-On Screenshots

    Screenshot of the Automated Journey Builder. Here, users can personalize customer interactions from awareness to loyalty.Screenshot of the Analytics Dashboard. This is used to compare performance over time, filter by segment, and export report components.Screenshot of the Email Composer. Here is where users design emails optimized for desktop and mobile with a drag and drop builder.

    Paminga Screenshots

    Screenshot of Advanced nurturing campaignsScreenshot of Form actionsScreenshot of Salesforce integration/FunnelvisionScreenshot of Deep database segmentationScreenshot of Dashboards and reportsScreenshot of Drag and drop email builder