Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PandaDoc
Score 8.8 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$19
per user/per month
SignNow
Score 8.8 out of 10
N/A
signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.N/A
Pricing
PandaDocSignNow
Editions & Modules
Essentials
$19
per user/per month
Business
$49
per user/per month
Free eSign
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
PandaDocSignNow
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$8 per user/month
Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents, eSignatures, and users. Start your evaluation with a free 14-day trial. Talk to our sales team to find the best pricing solution for you and your team.
More Pricing Information
Community Pulse
PandaDocSignNow
Considered Both Products
PandaDoc
Chose PandaDoc
We have used SignNow and DocuSign.

Both are good for signature capture, but PandaDoc has a wide range of ability with allowing for electronic proposals with media presentations embedded to be sent along with agreements and signature capture capabilities. The functionality is so …
Chose PandaDoc
DocuSign and SignNow have a feature that allows you to create a signing link that you can send in an email or post on a website (like an intranet). When there are roles set up within a document, PandaDoc only allows you to complete the information from the interface and enter …
Chose PandaDoc
HelloSign required an extra step for users to get verified before signing (poor user experience) SignNow was a good alternative except for it lacked HubSpot integration. DocuSign was much more expensive. PandaDoc had the right features at the right price, plus the integration …
Chose PandaDoc
To be honest the competition is quite tight but where PandaDoc has excelled was in the integrations with sales CRM/pipeline software and how easy it is to convert a sales lead into a contract, and automatically feeding this information back into your sales pipeline to retain …
Chose PandaDoc
We initially chose PandaDoc because it could do the basic things we needed to accomplish given the short amount of time we needed to search for a provider. Its price was the biggest factor, beating other competitors; however, with the sudden change in price, we needed to look …
Chose PandaDoc
PandaDoc's integration with Pipedrive and template design capabilities helped it win out over these other services. Again, the major complaint is not having a radio button in as a form element. It is desperately needed and still means we are hanging on to these other services …
SignNow
Chose SignNow
The most cost-effective platform for our size and needs. Some had barriers such as needing to download an application or not a household name, and thus, needed some more "pointing out" and following up with. SignNow also has a great, Incognito Alerts setting where you can …
Top Pros
Top Cons
User Ratings
PandaDocSignNow
Likelihood to Recommend
8.9
(228 ratings)
8.8
(124 ratings)
Likelihood to Renew
7.9
(17 ratings)
8.7
(11 ratings)
Usability
8.2
(22 ratings)
9.2
(8 ratings)
Availability
9.1
(5 ratings)
10.0
(1 ratings)
Performance
7.4
(21 ratings)
10.0
(1 ratings)
Support Rating
6.5
(24 ratings)
6.7
(40 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
6.4
(6 ratings)
10.0
(1 ratings)
Configurability
3.7
(3 ratings)
-
(0 ratings)
Ease of integration
8.8
(20 ratings)
-
(0 ratings)
Product Scalability
8.7
(4 ratings)
10.0
(1 ratings)
Vendor post-sale
9.1
(20 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(4 ratings)
-
(0 ratings)
User Testimonials
PandaDocSignNow
Likelihood to Recommend
PandaDoc
PandaDocs would be well-suited for technical companies. As a creative agency, we do experience some design restraints but overall it functions well and is a great resource to effectively manage proposals and contracts. PandaDoc also integrates well with Quickbooks making the sales/onboarding process extremely efficient.
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airSlate, Inc
SignNow is well suited for any situation where you need to send a document to an individual or group of people for signatures. When sending documents to groups, you can send them to everyone all at once or dictate the signing order, making it easy to customize the signing process to your unique needs.
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Pros
PandaDoc
  • Multiple users at once in one document.
  • Clear communication within the document and ease of use to send to clients.
  • Allowed for us to follow the paper trail as it was sent out for review or final signature.
  • Look and feel of the product is outstanding.
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airSlate, Inc
  • Ease of setting up documents that require eSignatures
  • Ability to manage the order in which the document needs to be eSigned
  • Tracking the status of who has signed and who hasn't
  • Ability to 're-send' invites to team members who might have missed the original invite
  • Ability to download the eSigned documents for internal record keeping
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Cons
PandaDoc
  • That allows us to include the "subject" field within the "saved messages" template. Currently we have to manually edit the subject every time we submit a quote
  • That we can use Spanish in "Recipient's display language" to show the prices of the products separating the thousands with a comma and the decimals with a point
  • To be able to import the names and prices of products in the price table without having to delete the first row because it appears blank
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airSlate, Inc
  • I was very confused at first between creating a document and creating a template.
  • When I try to customize my message on a template I can't edit all the parts I want to on the sending message.
  • Many of the users I've sent this don't see this right away. Often it goes into a spam folder.
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Likelihood to Renew
PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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airSlate, Inc
The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
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Usability
PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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airSlate, Inc
In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
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Reliability and Availability
PandaDoc
We haven't had any real issues regarding downtime as of yet.
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airSlate, Inc
SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
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Performance
PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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airSlate, Inc
No answers on this topic
Support Rating
PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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airSlate, Inc
I only used SignNow support when setting up. I uploaded a bunch of documents in the wrong place and needed assistance in moving them. Unfortunately they were not able to move the documents and I needed to upload into a different place. This is where I feel the system itself could benefit from some flexibility for their customers.
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Online Training
PandaDoc
No answers on this topic
airSlate, Inc
It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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Implementation Rating
PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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airSlate, Inc
Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
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Alternatives Considered
PandaDoc
We looked at several other products, most notably Adobe and DocuSign. We found PandaDoc to be easier to use and a better value. There might be a couple of additional features with Adobe or DocuSign, but PandaDoc has done everything we've needed for our amount of e-signing needs (mostly for partner contracts).
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airSlate, Inc
We looked at several different offerings such as HelloSign and DocuSign, but SignNow offered the same basic options for a lot less money. It was easy to implement and very user friendly. We didn't need a lot of bells and whistles which the other guys offered which honestly just complicated things.
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Scalability
PandaDoc
It's scalable
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airSlate, Inc
No answers on this topic
Return on Investment
PandaDoc
  • PandaDoc has significantly improved our close rate. Before we would lose clients because the signature process wasn't clean enough.
  • As the Senior Account Manager, I have saved hours and hours troubleshooting the contract signature process since using PandaDoc.
  • TwentyThree.Five's customer experience has improved significantly due to the ease of PandaDoc's use.
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airSlate, Inc
  • SignNow is far more economical than any other signature program I have ever seen.
  • SignNow performs all the tasks that the more expensive competition does.
  • SignNow does not require my clients to set up an account with a user name and password.
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