Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
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PDS Vista
Score 1.2 out of 10
Enterprise companies (1,001+ employees)
Vista® is a human resource, benefits, payroll, recruiting, and self-service software. Functional elements include recruitment, staffing, position and training management, compliance, and performance and compensation.
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Pricing
Paycom
PDS Vista
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Paycom
PDS Vista
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.
Paycom far surpasses our last system which was PDS/Vista. I would say the biggest difference is that PDS/Vista seemed to be a last-generation system whereas Paycom is a much more up-to-date system. The employee's and managers' adoption of this system was actually surprising …
As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.
As Vista HRMS is fully customizable to suit your needs, a company should determine if they have a current employee who can do the work themselves otherwise they will need to consider the additional cost of asking PDS to do the customizations for them. There are additional modules that we aren't currently making use of, but each company should learn about the functionality of each of them as some may be more beneficial than others. When gathering your questions, ask all potential users of the system what they would want to see in an HRMS. We did so before selecting Vista HRMS and we got pages and pages of questions and comments and made sure that each item was addressed beforehand and was something that we would be able to incorporate into the system. You have the option of taking the system in house or being a hosted client. Make sure you figure out what resources your IT department has available. If you have a dedicated administrator who will do all the upgrades and enhancements great, otherwise you may need PDS to help out and having PDS host may be a better option
I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation.
PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.
The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.
I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
Typical of any system built for the unknown requirements of hundreds or thousands of customers with varying needs, PDS sometimes doesn't fit our processes precisely out of the box. However, this con is far outweighed by the ability to configure and customize the system.
The most significant pet peeve of our users is the necessity for so many clicks to navigate between different areas or the system or to review applicants. These items are being addressed based on feedback from the user community in an upcoming release.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
I feel so invested in Vista HRMS that I don't really want to try other options. I know we as an organization are not using this product to it's full potential and that is just due to us lacking the resources to be able to invest the time into breaking it apart and making it work to the best ability for us. The system works great as is, but there are a lot of implementations we can put into place to help us out even more. For example, we would love to start using Workflow to create more efficiencies. I personally have a very good relationship with our hosted vendor who supports Vista HRMS and can help me with any issues and concerns, this is a big part of the reason that I would renew with this product and continue to be an advocate for Vista HRMS.
I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
In my line of work, PDS Vista doesn't fit. I recruit and manager talent pipelines, as well as all onboarding aspects of 11 companies. I spend more hours getting data configured and searching for information within this software than I spend with my candidates. Theres an abundance duplication, and there isn't a single stream of information shared across screens. I have to input the SAME details into several screens for them to match up. Nothing is intuitive, and its certainly not end user friendly
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
I've used Peoplesoft HCM in the past. The products have some similarities, but they are marketed to different sized companies, so it's a bit of apples to oranges. Peoplesoft was very complex and challenging to manage and support. Vista HRMS should require fewer technical resources and still provide robust features for HR and Payroll. We selected Vista HRMS because it met the majority of our requirements and was priced to enable us to purchase and implement it within our budget. Also, it's an integrated system (although not truly one system when you count Vista Time) which is an improvement over our current state.
It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
Positive impact would definitely be self-service for both employees and managers to view and update selected data.
Through some analytics our managers are able to track turnover for their site/department by many criteria (length of service, reason, etc) and can view a number of other analytical reports such as headcount and demographics which help them to make informed decisions about their department.
