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185 Ratings

Paylocity

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185 Ratings
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Score 6.3 out of 100
4 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Human Resource Management

    6.6

    Paylocity

    66%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 7/7 features

    Employee demographic data

    6.4
    64%
    43 Ratings
    N/A
    0 Ratings

    Employment history

    7.4
    74%
    43 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    6.8
    68%
    38 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    6.6
    66%
    42 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.3
    63%
    40 Ratings
    N/A
    0 Ratings

    Organization and location management

    6.2
    62%
    39 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    6.3
    63%
    30 Ratings
    N/A
    0 Ratings

    Payroll Management

    7.3

    Paylocity

    73%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 7/7 features

    Pay calculation

    7.7
    77%
    52 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    5.2
    52%
    28 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    7.7
    77%
    12 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.1
    71%
    36 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.4
    84%
    49 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    7.6
    76%
    38 Ratings
    N/A
    0 Ratings

    Reimbursement management

    7.5
    75%
    22 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    6.9

    Paylocity

    69%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 3/3 features

    Approval workflow

    7.7
    77%
    41 Ratings
    N/A
    0 Ratings

    Balance details

    6.5
    65%
    43 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    6.5
    65%
    33 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.8

    Paylocity

    78%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 5/5 features

    View and generate pay and benefit information

    7.6
    76%
    49 Ratings
    N/A
    0 Ratings

    Update personal information

    9.2
    92%
    47 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.2
    72%
    35 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.5
    75%
    34 Ratings
    N/A
    0 Ratings

    View job history

    7.6
    76%
    33 Ratings
    N/A
    0 Ratings

    Asset Management

    6.9

    Paylocity

    69%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 1/1 features

    Tracking of all physical assets

    6.9
    69%
    12 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.3

    Paylocity

    63%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 3/3 features

    Report builder

    6.9
    69%
    39 Ratings
    N/A
    0 Ratings

    Pre-built reports

    6.3
    63%
    39 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    5.6
    56%
    29 Ratings
    N/A
    0 Ratings

    Onboarding

    7.5

    Paylocity

    75%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 2/2 features

    New hire portal

    7.3
    73%
    25 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.7
    77%
    20 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.6

    Paylocity

    76%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 4/4 features

    Corporate goal setting

    7.7
    77%
    11 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.9
    79%
    13 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.7
    77%
    10 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.2
    72%
    15 Ratings
    N/A
    0 Ratings

    Performance Management

    7.6

    Paylocity

    76%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 5/5 features

    Performance plans

    7.8
    78%
    18 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    8.0
    80%
    17 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.6
    76%
    20 Ratings
    N/A
    0 Ratings

    Review reminders

    6.7
    67%
    21 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    8.0
    80%
    17 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.2

    Paylocity

    62%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 4/4 features

    Create succession plans/pools

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Candidate ranking

    5.8
    58%
    10 Ratings
    N/A
    0 Ratings

    Candidate search

    5.6
    56%
    8 Ratings
    N/A
    0 Ratings

    Candidate development

    5.4
    54%
    9 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    7.3

    Paylocity

    73%

    Zywave Client Cloud - Enrollment & Onboarding

    Feature Set Not Supported
    N/A
    Paylocity ranks higher in 7/7 features

    Job Requisition Management

    7.9
    79%
    9 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    6.5
    65%
    8 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.7
    77%
    7 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.7
    77%
    9 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    5.9
    59%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Paylocity is rated higher in 1 area: Likelihood to Renew
    • Zywave Client Cloud - Enrollment & Onboarding is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.2

    Paylocity

    42%
    61 Ratings
    8.0

    Zywave Client Cloud - Enrollment & Onboarding

    80%
    2 Ratings

    Likelihood to Renew

    9.2

    Paylocity

    92%
    6 Ratings
    4.0

    Zywave Client Cloud - Enrollment & Onboarding

    40%
    1 Rating

    Usability

    8.0

    Paylocity

    80%
    3 Ratings

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Availability

    9.0

    Paylocity

    90%
    2 Ratings

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Performance

    5.0

    Paylocity

    50%
    2 Ratings

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Support Rating

    2.7

    Paylocity

    27%
    29 Ratings

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Online Training

    10.0

    Paylocity

    100%
    1 Rating

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Paylocity

    100%
    2 Ratings

    Zywave Client Cloud - Enrollment & Onboarding

    N/A
    0 Ratings

    Likelihood to Recommend

    Paylocity

    Paylocity is a great stepping stone from a more manual payroll and tax process. Once implemented and administration is trained, the process is more efficient and probably cut four hours off of my payroll processing time. The Performance module automated our review process as well. Now, everyone can easily look up their past reviews right in their Paylocity account. If employees need something, they can usually just find it right in their account, opposed to contacting HR and and HR finding it for them. Paylocity does have a slower response time for certain things and when I ask that the problem be escalated, I never know who it is going to and status updates are few and far between. For example, I needed to report a cash bonus for a few employees. One person told me to do it one way, which was incorrect, and then the other person had to back that out and do it another way. This took over a month to unravel and in the end I had to manually adjust the GL.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
    Robert Church | TrustRadius Reviewer

    Pros

    Paylocity

    • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
    • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
    • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    • Benefit enrollment
    • Document management
    • Yearly benefit management and optional coverage
    Darian Rawson | TrustRadius Reviewer

    Cons

    Paylocity

    • The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
    • The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
    • You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
    • There is no sense of urgency or accountability in customer service.
    • You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
    • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
    • Integration to HR systems like Oracle or other HR platforms would be a bonus
    Robert Church | TrustRadius Reviewer

    Pricing Details

    Paylocity

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $2 Per Employee Per Month

    Paylocity Editions & Modules

    Edition
    Paylocity$2.001
    1. Per Employee Per Month
    Additional Pricing Details

    Zywave Client Cloud - Enrollment & Onboarding

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zywave Client Cloud - Enrollment & Onboarding Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Paylocity

    Paylocity 9.2
    Based on 6 answers
    The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    Zywave Client Cloud - Enrollment & Onboarding 4.0
    Based on 1 answer
    User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
    Robert Church | TrustRadius Reviewer

    Usability

    Paylocity

    Paylocity 8.0
    Based on 3 answers
    Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
    Kirk Lewis | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Paylocity

    Paylocity 9.0
    Based on 2 answers
    Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Performance

    Paylocity

    Paylocity 5.0
    Based on 2 answers
    It's so manual, not automated or intuitive.
    Bonny O'Neill | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Paylocity

    Paylocity 2.7
    Based on 29 answers
    Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
    Anonymous | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Online Training

    Paylocity

    Paylocity 10.0
    Based on 1 answer
    very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
    Yolanda Dunleavy | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Paylocity

    Paylocity 10.0
    Based on 2 answers
    The Implementation team members are very knowledgeable in their field and made this such an easier process
    Yolanda Dunleavy | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Paylocity

    ADP software is old, outdated and extremely problematic (glitches, crashes, freezes). The biggest issue we had with ADP was the wasted time trying to fix these issues (3-4 a week). We would spend hours on phone, writing emails, following up for things that should just WORK. Paylocity doesn't not have these issues so we can use the software for what its for and move on with more important tasks. This is a huge value to process since our turnover is high in out industry.
    Suzy Vera, MBA | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
    Robert Church | TrustRadius Reviewer

    Return on Investment

    Paylocity

    • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
    • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
    • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
    Jason Magill | TrustRadius Reviewer

    Zywave Client Cloud - Enrollment & Onboarding

    • Less time spent asking HR to send me documents
    • Easily see my enrollments
    • Signing up for additional benefits I may have forgotten about like an HSA or FSA
    Darian Rawson | TrustRadius Reviewer

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