Mixpanel vs. Pendo.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mixpanel | N/A | Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With self-serve product analytics solution, teams can analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience. Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York,… | $0 per month | |
Pendo.io | N/A | Pendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance. | N/A |
Mixpanel | Pendo.io | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Mixpanel uses MTU (Monthly Tracked User) pricing, which is designed to scale with your company. MTUs are roughly equivalent to the number of unique visitors on your product and each user is counted once per month, even if they use multiple devices. If Events based pricing makes more sense for your business, reach out to us and we can work with you! | — | ||||||||||||||
More Pricing Information |
Mixpanel | Pendo.io | |
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Considered Both Products | Mixpanel No answer on this topic | Pendo.io |
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Top Cons |
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Mixpanel | Pendo.io | |
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Highlights |
Research Team Insight Published Reviewers have used Mixpanel for its robust feature set related to analytics and customer tracking. Users often appreciated its ability to perform A/B testing, funnels, and user-based tracking, making it a valuable tool for data-driven companies seeking to enhance customer experience and engagement. However, some customers mentioned that the product could be complex to understand and set up, needing a relatively steep learning curve to leverage its full potential. On the other hand, Pendo.io has been commonly used for user analytics and onboarding. Users have noted that Pendo.io excels at tracking user behavior inside their app, helping with user onboarding processes, and offering insights that help optimize the app’s functionality. Its intuitiveness and ease-of-use stand out among its advantages, but its capabilities for complex data analysis were seen as lacking by some customers, in contrast to Mixpanel. |
Mixpanel | Pendo.io | |
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Small Businesses | FullStory Score 8.4 out of 10 | ChurnZero Score 8.0 out of 10 |
Medium-sized Companies | Whatfix Score 9.5 out of 10 | Whatfix Score 9.5 out of 10 |
Enterprises | Whatfix Score 9.5 out of 10 | Whatfix Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mixpanel | Pendo.io | |
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Likelihood to Recommend | 8.2 (49 ratings) | 8.6 (91 ratings) |
Likelihood to Renew | 10.0 (13 ratings) | 9.0 (4 ratings) |
Usability | 9.0 (1 ratings) | 10.0 (4 ratings) |
Support Rating | 1.0 (8 ratings) | 9.7 (4 ratings) |
Online Training | 8.0 (2 ratings) | 9.1 (1 ratings) |
Implementation Rating | 8.9 (3 ratings) | 9.0 (1 ratings) |
Mixpanel | Pendo.io | |
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Likelihood to Recommend | Mixpanel | Pendo.io |
Pros | Mixpanel | Pendo.io |
Cons | Mixpanel | Pendo.io |
Likelihood to Renew | Mixpanel | Pendo.io |
Usability | Mixpanel | Pendo.io |
Support Rating | Mixpanel | Pendo.io |
Online Training | Mixpanel | Pendo.io |
Implementation Rating | Mixpanel | Pendo.io |
Alternatives Considered | Mixpanel | Pendo.io |
Return on Investment | Mixpanel | Pendo.io |
ScreenShots | Mixpanel Screenshots |